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Last updated on Jan 23, 2025
  1. All
  2. Transportation
  3. Fleet Operations

You're integrating new route planning tech in fleet operations. How do you train your team effectively?

Introducing new route planning technology can revolutionize fleet operations, but effective training is key to leveraging its benefits. Here’s how to train your team effectively:

  • Start with comprehensive onboarding: Provide detailed training sessions and user manuals to ensure everyone understands the new system.

  • Hands-on practice sessions: Allow your team to engage with the technology in real-life scenarios to build confidence.

  • Continuous support and feedback: Offer ongoing assistance and encourage feedback to address any issues promptly.

What are your best practices for training teams on new technology?

Fleet Operations Fleet Operations

Fleet Operations

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Last updated on Jan 23, 2025
  1. All
  2. Transportation
  3. Fleet Operations

You're integrating new route planning tech in fleet operations. How do you train your team effectively?

Introducing new route planning technology can revolutionize fleet operations, but effective training is key to leveraging its benefits. Here’s how to train your team effectively:

  • Start with comprehensive onboarding: Provide detailed training sessions and user manuals to ensure everyone understands the new system.

  • Hands-on practice sessions: Allow your team to engage with the technology in real-life scenarios to build confidence.

  • Continuous support and feedback: Offer ongoing assistance and encourage feedback to address any issues promptly.

What are your best practices for training teams on new technology?

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5 answers
  • Contributor profile photo
    Contributor profile photo
    Justin Goddard

    Digital Transformation | AI & Systems Optimization | 25 Years in Logistics & Tech

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    When I’ve implemented routing, dispatch, or ELD systems, the key to success wasn’t just the software—it was open communication with the team using it daily. Before launch, I set clear expectations and discussed both benefits and challenges. More importantly, we built trust by encouraging drivers to flag routes that didn’t make sense. In one rollout, we included 2-3 drivers in weekly feedback meetings. This saved miles and corrected routes where drivers were arriving too early—something they wouldn’t normally complain about, but it still impacted efficiency. KPIs tell a story, but driver insights fill in the gaps. How do you keep drivers engaged when rolling out new tech? #FleetOps #Routing #Leadership

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    Ąlex P.

    Gratification seekers often disdain deep subjects; considering them nugatory distractions, perhaps to have their meritocracy & sagacity mocked with emptiness for spirited humor.

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    Alex Pagareskį was pecunious to attract missed opportunities with his innovative spirit & unique business connecting adroit personages. His pragmatic instruction engaged even modest superiors. This insured everyone he taught thrived in their ventures. His story was an attestation of connection, creativity, insight & power where noses met grindstones. Can anchorites move forward in peace with their Janus–faced dreams…‽

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    Contributor profile photo
    Quentin M.S. C.

    Logistics Expert in Fleet Operations and Maintenance Management

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    "New tech, smooth transition! 🚛📍 Hands-on training, real-time demos, and step-by-step guides ensure your team adapts quickly. Leverage user-friendly apps and continuous support to maximize efficiency. Smart routes start with smart training!

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    Mohamed Ismail

    Transportation Operations Consultant | Driving Results Through Data-Driven Solutions

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    Create role-specific training modules: Dispatchers, drivers, and managers need different aspects of the system. Customize training to focus on features relevant to each role. Designate internal champions: Select tech-savvy team members to become system experts who can provide peer support and quick solutions during daily operations. Use phased implementation: Break down training into digestible modules - start with basic features before advancing to complex functionalities. Implement a buddy system: Pair experienced users with newcomers to facilitate knowledge sharing and build confidence through mentorship.

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    Larnzell Harper

    Transformational transit leader with a passion for driving exceptional results, growth, and innovation in public transportation and talent development.

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    I would add the primary objective is for your team to learn how to correctly integrate the new route planning technology. I would consider offering training that focuses on understanding. You can also consider which topics to prioritize during each training session. Finally, decide how you want to verify in real time the transfer of knowledge to each of the training participants.

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