I’d have a one-on-one to understand the issue, clarify expectations, and identify bottlenecks. Providing support, setting up tracking, and reinforcing accountability would help ensure deadlines are met while fostering improvement.

Começaria por ter uma conversa privada com o meu assistente para identificar possíveis problemas. 1. como está o momento pessoal, se há algo particular que está afetando as entregas 2. pediria que me contasse o que havia compreendido das atividades, prioridades, prazos - para me certificar se está havendo um problema de comunicação & entendimento. 3. perguntaria abertamente se ele tem alguma dificuldade técnica para realizar as atividades, se está sentindo sobrecarregado 4. assim iria eliminando as possíveis causas que possam estar interferindo. 5. na sequência combinaria um acordo de entrega com base nas prioridades e datas. Faria reuniões de follow up antes das datas para me certificar se ela irá cumprir os novos prazos.

Conversaria com meu assistente para identificar possíveis dificuldades e entender as causas dos problemas, como sobrecarga de tarefas ou falta de clareza nas expectativas. Em seguida, trabalharia na implementação de um sistema de acompanhamento de prazos mais eficiente, como o uso de ferramentas de gestão de tarefas e reuniões regulares para alinhamento. Caso fosse necessário, faria ajustes na distribuição das responsabilidades, assegurando que os prazos sejam cumpridos de forma eficaz e que o aprendizado aconteça para evitar que o problema se repita.

Set Clear Expectations Use Reminders & Tracking – Implement a simple system like calendar alerts, task management tools (e.g., Trello, Asana), or a shared deadline tracker to keep tasks visible. Identify the Root Cause – Have a direct but supportive conversation to understand why deadlines are being missed—workload issues, unclear instructions, or lack of follow-ups? Provide Feedback & Solutions – Offer constructive feedback, reinforce the importance of timeliness, and suggest ways to improve time management Adjust or Upskill if Needed – If it’s a skills issue, provide guidance or training. If workload is too high, redistribute tasks or reassess priorities. Accountability and proactive communication will drive improvement.

You need to have an open and constructive conversation with your assistant to understand the root cause of missed deadlines. Clearly communicate expectations and the impact of delays on the team and business. Offer support by identifying any workload issues, skill gaps, or process inefficiencies. Set up a structured tracking system with clear deadlines and regular check-ins to ensure accountability. Encourage time management strategies and provide guidance if needed. If the issue persists, consider performance improvement measures while maintaining a professional and supportive approach.

✅ Claridad en expectativas → Reafirmar los plazos y prioridades con instrucciones precisas. ✅ Monitoreo y seguimiento → Implementar herramientas de gestión para evaluar el cumplimiento de tareas. ✅ Capacitación en gestión del tiempo → Brindar formación sobre técnicas de organización y productividad. ✅ Revisión de carga de trabajo → Analizar si el volumen de tareas es adecuado o requiere ajustes. ✅ Aplicación de medidas correctivas → Establecer consecuencias claras en caso de incumplimientos reiterados.

• Initiate a private conversation • Listen and understand the reasons • Reiterate expectations and deadline • Develop a system for tracking progress:  Check-ins  Task management tools • Offer support and training:  Time management workshops  Delegation • Set consequences for continued missed deadlines  Performance review  Performance improvement plan (PIP)

Here are some steps you can take: * Meet with the assistant: Schedule a meeting to discuss the issue. Be specific about the deadlines that have been missed and the impact it has had on the office. * Identify the root cause: Try to understand why the assistant is missing deadlines. Are they overwhelmed with work? Do they lack the necessary skills or resources? Are there personal issues affecting their performance? * Set clear expectations: Clearly communicate your expectations for meeting deadlines. Make sure the assistant understands the importance of meeting deadlines and the consequences of not doing so. * Provide support: * Monitor progress: * Take disciplinary action

I would first have a direct and open conversation with my assistant to understand the root cause of the missed deadlines—whether it’s workload, unclear expectations, or time management issues. Then, I would provide clear guidance on priorities and set up a structured workflow, such as using task management tools or regular check-ins. If necessary, I’d offer training or support to help them improve efficiency and meet expectations. Accountability is important, so I’d establish clear deadlines with follow-ups to track progress. My goal is to ensure they feel supported while also maintaining the productivity and reliability of our team.