LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy.

Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings.

Agree & Join LinkedIn

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

Skip to main content
LinkedIn
  • Articles
  • People
  • Learning
  • Jobs
  • Games
Join now Sign in
Last updated on Nov 12, 2024
  1. All
  2. Sales
  3. Business Relationship Management

Your key external collaborator is falling short on quality. How will you salvage the partnership?

When faced with subpar performance from an external collaborator, salvaging the relationship requires tact and action. Here’s how to realign expectations:

- Open a dialogue about quality issues. Provide specific examples and discuss potential solutions.

- Revisit and clarify the partnership agreement. Ensure both parties understand the standards and consequences of non-compliance.

- Offer support or training if the issue is due to a lack of resources or knowledge.

How have you navigated quality challenges with collaborators? Feel free to share your experiences.

Business Relationship Management Business Relationship Management

Business Relationship Management

+ Follow
Last updated on Nov 12, 2024
  1. All
  2. Sales
  3. Business Relationship Management

Your key external collaborator is falling short on quality. How will you salvage the partnership?

When faced with subpar performance from an external collaborator, salvaging the relationship requires tact and action. Here’s how to realign expectations:

- Open a dialogue about quality issues. Provide specific examples and discuss potential solutions.

- Revisit and clarify the partnership agreement. Ensure both parties understand the standards and consequences of non-compliance.

- Offer support or training if the issue is due to a lack of resources or knowledge.

How have you navigated quality challenges with collaborators? Feel free to share your experiences.

Add your perspective
Help others by sharing more (125 characters min.)
4 answers
  • Contributor profile photo
    Contributor profile photo
    Ricardo Chang

    Strategic Business Manager│Business Development │Sales & Commercial │ B2B & B2C │ Disruptive Innovator

    • Report contribution

    Cuando un colaborador externo empieza a fallar en calidad, la clave es actuar rápido pero con estrategia. Primero, comunica el problema con claridad, enfocándote en hechos y expectativas, no en críticas personales. Luego, establece estándares medibles y plazos para mejorar, asegurando alineación con los objetivos del negocio. Refuerza la colaboración con apoyo y ajustes, en lugar de amenazas o confrontación. Si hay margen, ofrece capacitación o recursos que optimicen su desempeño. Si la calidad no mejora, evalúa alternativas sin comprometer la relación. Mantén siempre un enfoque práctico y orientado a soluciones. 🚀

    Translated
    Like
    2
  • Contributor profile photo
    Contributor profile photo
    Renato Lopes

    Podcast Producer | Account Executive | B2B | Tech | SaaS | Marketing | Inside Sales | SDR | Social Media | Copywriter | Content Marketing | Team Training and Management | Recruitment | Host Podcast Profissão Mundo

    • Report contribution

    Para salvar a parceria com um colaborador externo que não está entregando a qualidade esperada, o primeiro passo é ter uma conversa aberta e construtiva. Expresse suas preocupações de maneira clara, mas sem confrontar. Ouça o lado dele para entender os desafios enfrentados e identifique possíveis melhorias. Juntos, definam expectativas mais claras, alinhem processos e estabeleçam prazos realistas. Ofereça apoio, se necessário, e crie um plano de ação para restaurar a qualidade. Manter a comunicação constante e o acompanhamento próximo ajudará a ajustar a parceria e garantir resultados mais consistentes.

    Translated
    Like
    1
  • Contributor profile photo
    Contributor profile photo
    Sâkshám Vìshwâkãrmã

    28K+ LinkedIn Family || Entrepreneur || Business Manager || Business Consultant || Human Resource Manager || Outsourcing Specialist || Automobile Engineer ||

    • Report contribution

    When facing quality challenges with collaborators, I first address the issue directly by having a constructive conversation about the specific problems. I provide clear examples to highlight the discrepancies and encourage a collaborative approach to finding solutions. Reaffirming the partnership agreement helps ensure both parties understand expectations and responsibilities moving forward. If the issue stems from a lack of resources or expertise, I offer additional support or training to help them meet the required standards. Open communication and a focus on mutual improvement often help realign the collaboration successfully.

    Like
  • Contributor profile photo
    Contributor profile photo
    Olivier Niel

    Eagle Rocket : cabinet de recrutement 100 % au succès, dédié à propulser les talents de la vente vers l’excellence. Nous ne facturons que lorsque vous avez réellement recruté.

    • Report contribution

    Pour sauver un partenariat quand un collaborateur externe ne fournit pas la qualité attendue, j’adopte une approche directe mais constructive. Je commence par échanger de manière ouverte pour comprendre les causes du problème, en donnant des exemples concrets. Ensuite, je réaligne les attentes en revoyant ensemble les objectifs et les engagements pris. Si le souci vient d’un manque de ressources ou de compétences, je propose des solutions comme un accompagnement ou des outils adaptés. Mon but est de trouver un équilibre pour redresser la situation sans rompre la relation.

    Translated
    Like
Business Relationship Management Business Relationship Management

Business Relationship Management

+ Follow

Rate this article

We created this article with the help of AI. What do you think of it?
It’s great It’s not so great

Thanks for your feedback

Your feedback is private. Like or react to bring the conversation to your network.

Tell us more

Report this article

More articles on Business Relationship Management

No more previous content
  • Your team faces a partner withholding crucial information. How do you navigate this obstacle effectively?

  • You’re dealing with a client who keeps shifting negotiation terms. How can you set clear boundaries?

  • You're facing disputes with vendors on quality and deliverables. How do you ensure a successful resolution?

  • You're navigating vague stakeholder feedback in your project. How do you steer towards clarity and direction?

  • Dealing with a client who always pushes for lower fees. How can you maintain the agreed-upon terms?

    57 contributions

  • Juggling multiple client demands with tight deadlines. How do you keep all parties satisfied?

No more next content
See all

Explore Other Skills

  • Direct Sales
  • Customer Experience
  • E-Commerce
  • Sales Management
  • Retail Sales
  • Lead Generation
  • Sales Operations
  • Account Management
  • Customer Relationship Management (CRM)
  • Client Relations

Are you sure you want to delete your contribution?

Are you sure you want to delete your reply?

  • LinkedIn © 2025
  • About
  • Accessibility
  • User Agreement
  • Privacy Policy
  • Cookie Policy
  • Copyright Policy
  • Brand Policy
  • Guest Controls
  • Community Guidelines
Like
1
4 Contributions