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Struggling with telecommunication service limitations in your remote team?

Remote teams often face hurdles with telecommunication services, but these strategies can help ensure smooth collaboration:

- Opt for diverse communication tools. Don't rely on just one platform; use a mix of emails, chat apps, and video conferencing.

- Establish clear protocols. Set guidelines for response times and preferred platforms for different types of communication.

- Regularly update tech. Encourage team members to keep their software and hardware up-to-date to minimize technical issues.

How do you overcome telecommunication service limitations in your remote team?

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Telecommunication Services

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Struggling with telecommunication service limitations in your remote team?

Remote teams often face hurdles with telecommunication services, but these strategies can help ensure smooth collaboration:

- Opt for diverse communication tools. Don't rely on just one platform; use a mix of emails, chat apps, and video conferencing.

- Establish clear protocols. Set guidelines for response times and preferred platforms for different types of communication.

- Regularly update tech. Encourage team members to keep their software and hardware up-to-date to minimize technical issues.

How do you overcome telecommunication service limitations in your remote team?

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18 answers
  • Contributor profile photo
    Contributor profile photo
    Mikheil Bregvadze

    Experienced Executive | Telecom, ICT, Retail & HR Leadership | Driving Growth, Innovation & High-Performing Multinational Teams

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    We can create unstoppable remote collaboration—even through connectivity hurdles. Embrace lightweight tools like Slack, adjust video quality for smooth calls, and keep backups like WhatsApp ready. Set clear response times to keep everyone aligned, and boost productivity by covering Wi-Fi upgrades or portable hotspots. Fuel asynchronous teamwork with tools like Google Workspace, and provide offline resources to ensure steady progress. With a strong contingency plan and regular feedback, we can turn connectivity challenges into a seamless, adaptable remote work experience. This is the 21st century—let’s work like it.

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    JUAN CARLOS LÓPEZ TORRES

    🎥 Video 🔴 Streaming 🚀 Marketing Consultor | REDTORRES | Videoconferencia, Contenidos, & SEO, SEM

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    En ocasiones se pueden presentar problemas en el servicio de telecomunicaciones al trabajar como equipos y en entornos de teletrabajo. Por ello es muy útil, ya sea que dispongamos de una suite corporativa tipo Microsoft 365 o Google Workspace, de backups para acceder a la información o también formas de comunicarnos rápidamente con el equipo. Si bien es cierto que Teams y Sharepoint de Microsoft han supuesto un avance en los entornos de trabajo remotos que han igualado a Google, en muchas ocasiones es necesario utilizar herramientas más ágiles como WhatsApp, fuera del control corporativo, u otras herramientas de videoconferencia con proveedores. O incluso repositorios para grandes archivos. La formación en ciberseguridad es necesaria.

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    Bibiano Araújo

    Analista de Operações | Gestão de Processos Ágeis & Suporte | Ciência de Dados & Inteligência Artificial |Governança | Redes, VoIP, GPON & INFRA | ITSM (Incidentes, Problemas & Mudanças) | Monitoramento & Service Desk

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    A diversidade de ferramentas, protocolos claros e atualizações regulares são realmente fundamentais para um fluxo de trabalho eficiente. Na minha experiência, especialmente em projetos que exigem atenção na infraestrutura de TI, algo que sempre ajuda é estabelecer um plano de contingência para interrupções inesperadas. Também incentivamos o uso de VPNs e acesso remoto seguro para garantir que as equipes possam se conectar aos recursos necessários mesmo em ambientes de baixa conectividade. Além disso, reuniões rápidas de alinhamento podem ser valiosas para que todos estejam na mesma página e resolvam dúvidas de maneira eficiente.

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    Ivan Primus

    Founder & CEO at Primus Media | Ex - EY Indonesia Auditor

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    Evaluate Available Tools: Assess your current communication tools and explore alternatives that may offer better features, reliability, or scalability (e.g., Zoom, Slack, Microsoft Teams). Set Clear Communication Guidelines: Establish protocols for different types of communication (e.g., when to use email vs. video calls) to ensure clarity and efficiency. Improve Connectivity: Encourage team members to use reliable internet connections or invest in upgrades for critical members, such as higher-speed connections or backup systems. Leverage Asynchronous Communication: When real-time communication is difficult, use asynchronous tools (e.g., project management software, recorded videos) to keep workflows moving smoothly.

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    Iqra Maroof

    Project Manager / Client Service Coordinator (CSC) at KFM 24/7

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    Struggling with telecommunication service limitations in remote teams is common. To address this, I’d implement a structured communication protocol to determine when video calls are necessary and when asynchronous updates suffice, reducing our reliance on high-bandwidth services. Using reliable, low-data tools like Slack and Zoom with data-saving settings can maintain communication consistency. I’d also promote mobile-friendly platforms, as mobile networks are often more stable in remote areas, and consider technical support to improve connectivity. Gathering regular feedback from the team and adapting our approach will ensure we stay effectively connected through proactive planning, flexible practices, and targeted support.

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    Sumit Gandhi

    Presales Consultant

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    Opt for diverse communication tools. Don't rely on just one platform; use a mix of emails, chat apps, and video conferencing. Regular communication

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    2
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    Artur Ledowski

    Builder of high-performing global accounts |Trusted partner to iconic brands | Resilient leader in CX, growth & transformation(Fortune 500) Associate Director, Global Key Accounts @Concentrix | Harvard Business Strategy

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    “Effective communication in a remote team requires creative solutions and clear structures. We rely on modern tools and regular updates to bridge the distance. For instance, we use collaboration platforms for real-time updates and short, structured meetings to ensure everyone stays informed and engaged. Building a climate of trust is essential—when people feel valued, they work more effectively. Steve Jobs once said: ‘Innovation distinguishes between a leader and a follower.’ The right tools and a positive mindset make all the difference.”

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    Alexandre Da Silva Gomes

    Técnico em Telecomunicações com CRT 03 | Especialista em Redes Móveis 5G, DWDM, CFTV e Inspeções com Drones | Certificado NR-06/NR-10/NR-17/NR-33/NR-35/NR-37/CBSP / T-Huet |Vitória, ES | Disponível Brasil”.

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    No dia a dia das telecomunicações, ter várias ferramentas de comunicação é quase uma segurança: quando uma plataforma falha, a equipe ainda tem outras opções, o que evita perder tempo com problemas técnicos. Definir protocolos também facilita a vida. Quando todos sabem onde e como devem se comunicar, a coisa flui melhor, evita mal-entendidos e garante que informações importantes cheguem rápido. Por fim, manter software e hardware atualizados ajuda a prevenir falhas, especialmente em redes móveis, onde qualquer interrupção afeta muito a produtividade. Essas práticas simples deixam a comunicação mais eficiente e reduzem aquele estresse de resolver problema técnico a todo momento.

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    Niaz Malik

    Former CEO of a leading Telecom turned Inspirational Speaker | Paralyzed in life-altering accident at 40 | CEO Coach | Leadership Mentor | Mental Health Advocate | Disruptive Leadership | Resilience & Resolve

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    To overcome telecommunication limits in remote teams, focus on connection quality over quantity. Encourage short, focused meetings to reduce strain on tech and keep everyone engaged. Suggest team members use backup options like mobile hotspots or call-in numbers during outages. Promote asynchronous updates—like recorded messages or shared documents—so communication isn’t stalled by time zone differences or tech issues. Building a shared “troubleshooting” guide with tips and quick fixes empowers team members to solve minor issues on their own. With these steps, your team stays productive despite tech limitations.

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