Returns consume time, labor, and goodwill for your business. That’s why RMAs are a prime target for automation. In this post, we walk you through why RMAs are rules-based, repetitive, and ripe for AI, and how automating them frees customer service, warehouse, and finance teams to drive growth instead of firefight. Continuum AI turns returns from a drag on operations into a strategic asset. https://bit.ly/3IYDlnt
Continuum AI
Software Development
Chicago, Illinois 6,688 followers
Continuum is the first B2B Automated Returns Software for Wholesale, Distribution and Manufacturing businesses.
About us
Continuum is the first B2B Automated Returns Software for Wholesale, Distribution and Manufacturing Organizations.
- Website
-
http://www.GoContinuum.ai
External link for Continuum AI
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Chicago, Illinois
- Type
- Privately Held
Locations
-
Primary
Get directions
Chicago, Illinois, US
Employees at Continuum AI
-
Jake Flory
Senior Solutions Engineer at Continuum AI
-
Victor Gutwein
Founder and Managing Partner at M25
-
James Miller
Software Engineer at Continuum AI
-
Steven Walden
Senior Software Engineer | Expert in Scalable Systems, Cloud Architecture & Agile Development | Passionate About Innovation & Code Quality
Updates
-
Your forward logistics system may hum along, but your returns workflow is likely screaming for help. Traditional WMS platforms struggle when mixed pallets, job-based returns, and damaged goods hit the dock. The latest blog from Continuum AI unpacks how AI image recognition and smart routing turn chaotic returns into real-time inventory and process control. Warehouse teams regain visibility, finance avoids write-offs, and your operation shifts from reactive to proactive. https://bit.ly/4qpNyde
-
Every minute that a defective unit sits idle in your warehouse is profit slipping through the cracks. In the latest blog from Continuum AI, we show how AI doesn’t just speed up Return to Vendor (RTV) and Return Goods Authorization (RGA) workflows—it transforms them. From automatically interpreting vendor defective-program rules to linking customer RMAs to vendor RGAs and reconciling credits across teams, AI is the catalyst for agile, profitable reverse logistics. If you are managing large volumes of returns and want to reclaim cost, speed, and vendor trust, this read is for you. https://bit.ly/4o78PqJ
-
We're #hiring a new Customer Success Manager in United States. Apply today or share this post with your network.
-
From stadium tours with Birmingham City legend Roger Johnson to game-changing discussions about AI in distribution—what a day at the Future of Global Supply Chains Conference! Honored to host industry leaders including Ian Heller, Edgar Aponte, and Samir Ahmed as we tackled the big questions: - How will AI reshape profitability? - What does workforce transformation look like? - How do we build the distribution models of tomorrow? This is what happens when great minds come together. Thank you to Alex Witcpalek Rawan Disouky Kevin McGirl who made this event unforgettable. #ContinuumConference #DistributionIndustry #AITransformation
-
We're #hiring a new Business Development Representative in Chicago, Illinois. Apply today or share this post with your network.
-
This week, the Continuum AI team is headed to the UK for The Future of Global Supply Chains: Trends, Technology & Transformation. From economic shifts to AI-driven efficiency, this is where businesses are defining what’s next for global supply chains. We’ll be joining experts Ian Heller (Distribution Strategy Group), Edgar Aponte (former CEO of Rexel), and Samir Ahmed(Global VP at Intertek) with our own CEO, Alex Witcpalek on stage to share Continuum’s vision for the future of B2B returns. If you’re in the UK there are a few seats are still open for those ready to be part of the conversation. 📍 Birmingham City Football Club Stadium 🗓 Thursday, October 9th 💡 Reserve your spot → comment "Tickets" (so we can get your badge ready!) #networking #stadiumtour #thoughtleaders #B2BReturns #UKevent
-
-
Not every partnership makes sense on paper—but when it works, it works. That’s what happens when AI meets returns management. For distributors and manufacturers, Continuum AI transforms RMA chaos into clarity: automating workflows, improving vendor credit accuracy, and cutting resolution times dramatically. It’s the kind of pairing that changes the game—and once you see it, you won’t go back.
-
-
Some things just work better together. Returns management and AI might not sound like peanut butter and jelly—but for manufacturers and distributors, they’re the perfect match. Continuum AI streamlines RMAs, warranty claims, and vendor reconciliation, removing the friction from one of the most painful parts of distribution. When AI is paired with RMA processes, efficiency and accuracy finally click into place.
-
-
We're #hiring a new Business Development Representative in United States. Apply today or share this post with your network.