Krisp

💥 In healthcare settings, clarity can’t be optional—especially when AI is part of the conversation. Commure is building voice-driven tools that support clinicians on the front lines. But hospitals are noisy. Alarms, chatter, and background sounds make it hard for AI to understand what’s being said. To solve that, they integrated VIVA, Krisp’s voice isolation for voice AI agents SDK to clean up the audio stream. It isolates the speaker’s voice and removes everything else before the AI ever processes it. The result: clearer input, fewer errors, and more reliable interactions in high-stakes environments. In places where every word matters, Commure is making sure AI hears what it needs—and nothing it doesn’t.

🎉 We’re proud to share that Krisp has been named a finalist in CX Today's 2025 CX Awards for 𝐁𝐞𝐬𝐭 𝐔𝐬𝐞 𝐨𝐟 𝐀𝐈. This recognition celebrates AI that elevates communication and collaboration—not by replacing people, but by helping them connect more clearly and effectively. 💡 True innovation in CX reduces friction, breaks barriers, and improves every interaction. We're proud to share this recognition alongside some of the industry's most innovative companies helping shape the future of customer experience.

At CCW Vegas, one thing was clear: the future of AI in customer experience is human-centered. The best leaders are thinking critically about how to use AI to support agents, improve service, and drive real results. Top takeaways: • AI is most effective when it helps people do their jobs better • Voice is still the most important channel for high-stakes conversations • Success depends on how you roll out AI—not just what tools you use • AI should be used at the right points in the customer journey • Too much automation can hurt customer trust From rollout strategies to voice-first innovations, I've recapped what stood out most—and what’s next for Voice AI. Read the full article 👉 https://lnkd.in/dZFH8nvw And stay tuned for the Voice AI podcast CCW series, launching next week! Jordan Zivoder James Bednar Sharang Sharma Everest Group Bryce Cressy 🚀 Nutun Justin Robbins

💥 First impressions matter, even when they’re made by AI. praxipal built Luna, the AI receptionist for orthodontists, to handle patient calls with speed and care. But like many voice agents, Luna needs to hear clearly to respond naturally. That’s where Krisp comes in. With our server-side Agentic Voice Isolation SDK, Luna hears patients perfectly, without background noise and voices causing unnecessary interruptions. The result? Fewer misunderstandings, clearer responses, and more natural patient interactions. In a setting where tone and clarity matter, Praxipal is making sure AI fits into the real world and environments that patients actually call from.

CCW Vegas 2025 showed us one thing: voice still leads. Our top takeaways: ✅ AI + agents wins over full automation ✅ Strategy and rollout drive ROI ✅ Voice is still the highest-stakes CX channel ✅ The future is human-centered, voice-first AI That’s why Krisp is doubling down on real-time Voice AI that eliminates friction and drives clarity, human connection, and agent performance. Big thanks to all the customers, partners, analysts and CX leaders who brought the energy and insights that made CCW 2025 such a great event! Davit Baghdasaryan Daniel Haver Robert Maute Robert Schoenfield Anthony Canoso Robert Maute James Bednar Jordan Zivoder Ben McClymont Everise Nicole Kyle Justin Robbins Sharang Sharma Bryce Cressy 🚀

"Voice remains the highest-stakes channel in customer support. You can't fake empathy in text. You can't de-escalate tone through a chatbot. And when the conversation matters, it almost always happens out loud." Krisp is replacing fragmented agent workflows with a unified voice AI platform that cuts lag, removes vendor bloat, and unlocks global support without language barriers. ✅ Bidirectional background voice and noise cancellation ✅ Accent conversion for Indian, Filipino, and Latin American-English ✅ Live, bidirectional speech-to-speech translation in 80+ languages ✅ Agent assist for the full call lifecycle ✅ All real-time ✅ All in one stack As Andrew Nechiporuk puts it: “Krisp continues to ship while removing friction... This is how real-time AI should show up in the enterprise: invisible, fast, and useful.” 🚀 Read the full breakdown via CX Foundation https://lnkd.in/dird73uN

Let the countdown to one of the industry's biggest nights begin! ✨ Tonight, we're proud to share the room with Customer Contact's most notable changemakers and visionaries for the Customer Contact Week Excellence Awards Gala! Here's to an evening of celebrating those raising the bar🥂

The results are in 🎯 In head-to-head Everise evaluations for AI-powered accent neutralization technology, Krisp consistently outperformed the competition across key factors: ✅ Clarity ✅ Speech naturalness ✅ Accuracy ✅ Phoneme precision Learn more about our latest model, Accent Conversion v3.5: https://lnkd.in/gRb7HNMs

May was full of powerful updates at Krisp. 🌟 🚀 This month’s highlights include the launch of the Krisp mobile app, the debut of AI Agent Assist and new Accent Conversion v3.5 for Call Centers, and much more. ✨ Check out what’s new below: 👇

🎉 We’re excited to introduce 𝐊𝐫𝐢𝐬𝐩’𝐬 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐟𝐨𝐫 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐞𝐫𝐬. Speech Assist + Agent Assist = One powerful Voice AI solution for global teams. This all-in-one platform brings together: 🎙️𝐀𝐈 𝐀𝐜𝐜𝐞𝐧𝐭 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝐯3.5 — our latest model, now supporting LATAM, Filipino, and Indian English 🌍𝐀𝐈 𝐋𝐢𝐯𝐞 𝐈𝐧𝐭𝐞𝐫𝐩𝐫𝐞𝐭𝐞𝐫 — real-time, bidirectional speech translation in 80+ languages 🧠𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 𝐀𝐬𝐬𝐢𝐬𝐭 — contextual knowledge surfacing, post-call summaries, and more 🔇𝐁𝐮𝐢𝐥𝐭-𝐢𝐧 𝐛𝐢𝐝𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐧𝐨𝐢𝐬𝐞 + 𝐯𝐨𝐢𝐜𝐞 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 on every call It’s not just another AI tool—it’s how contact centers move forward. 🚀 Learn more: https://lnkd.in/dsUQsQx4