Lucidworks

B2B buyers don’t browse—they need the right part, spec, or substitute now. If your catalog is huge, messy, and full of lookalike SKUs, ACP can be the edge. Read our latest blog post to learn the top 5 ACP use cases moving the needle in B2B commerce. Think: ✔️Smarter catalog enrichment so spec-driven search actually works ✔️Parts/compatibility and BOM discovery to prevent mismatches ✔️Account-aware experiences (contract catalogs, pricing, availability) ✔️Reorder and replenishment flows that surface history and substitutes ✔️Guided selling for buyers and reps to speed quotes and close deals Outcome: faster time-to-quote, fewer “call sales” dead ends, higher conversion, bigger lines per order. If “make it as easy as B2C” is your 2025 mandate, this is your playbook: https://okt.to/zL9n3K Save it for your next roadmap meeting—and share with your product/search team.

Only 6% of #retailers have truly cracked the code on using #AI for personalized customer experiences. Our take? Too many are trying to run before they can walk. Before jumping headfirst into #LLMs, ask yourself: 1️⃣ Which use cases really require an LLM? 2️⃣ Could a smaller, less expensive model do the job? 3️⃣ Would customers actually prefer a human agent in this scenario? The foundations matter most. Start with the basics: accurate product availability, clear language options, reliable search and discovery. Many of these essentials are already powered by AI... just in less flashy ways. Once your foundations are solid, layering on advanced AI makes a lot more sense (and delivers better results). Get the latest e-commerce insights: https://okt.to/Qw74ih #AIinRetail #Ecommerce

We were honored to have our CEO, Michael Sinoway, represent Lucidworks at the Global Web Summit, hosted by our valued client Lenovo. Mike joined an insightful panel alongside leaders from Signifyd and Adobe to discuss the future of digital experience, innovation, and AI-driven commerce. It was an engaging conversation on how today's most forward-thinking brands are transforming their digital strategies to better serve customers and drive growth. A big thank you to the Lenovo team for hosting a world-class event and for fostering such meaningful discussions among technology leaders. #LenovoGlobalWebSummit

The zero-click internet is here — and AI agents are doing the clicking for us. As people rely more on AI to discover, evaluate, and even buy, the real competitive edge comes down to one thing: great search. In our on-demand webinar, we break down: ✅ How agentic AI is reshaping customer journeys ✅ Why retrieval (the “R” in RAG) is critical ✅ What "enterprise-ready" AI actually takes ✅ Where companies are overspending — and what really matters Featuring insights from Boston Scientific, Dawn Foods Global, Metric Marine, Inc., as well as our own VP of Product Keri Rich. 🎥 Watch here: https://okt.to/oRirhw #ZeroClickInternet #AgenticAI #RAG

Open, adaptable, and future-ready: this is how AI should work. In our latest blog, we explore how open standards like MCP (Model Context Protocol) and ACP (Agentic Commerce Protocol) are laying the foundation for a truly interoperable AI landscape — where buyer journeys are faster, smarter, and more connected. We break down: ✅ What MCP and ACP are (and why they matter) ✅ Why interoperability is key to successful enterprise AI ✅ How to enable AI agents to truly collaborate across applications If your organization is investing in AI-powered search, commerce, or customer experience, it's time to think beyond platforms — and start building on open protocols. Read the article here: https://okt.to/W97Rf1 #AgenticCommerce #MCP #ACP #OpenStandards #EnterpriseAI #AIInnovation #Interoperability

AI agents are entering the buyer journey—and they’re ready to transact. In her latest blog, Lucidworks VP of Product Management Keri Rich breaks down why Agentic Commerce Protocol (ACP), introduced by OpenAI and Stripe, could reshape how people and AI assistants purchase everything from sneakers to industrial parts. In the post: • What ACP is and how it works • Why it matters for both retail and B2B sellers • How early adopters can capture demand in this new AI-powered channel Read the full post: 👉https://okt.to/45q8Ws #DigitalCommerce #AIAgents #GenAI #RetailTech #ACP

What comes after ERP and AI chatbots? In his latest blog, Lucidworks CEO Michael Sinoway shares a bold vision for what's next in enterprise technology. It’s not just about smarter chatbots—it's about building systems that are ready for agents to operate in tandem with people. Mike discusses the cutting-edge idea of an Agentic Commerce Protocol (ACP)—a foundational framework for enabling autonomous AI agents to take real action in complex business processes. Learn: → Why current enterprise systems aren’t built for agents → How ACP creates the structure agents need to work effectively → What it’ll take to move from siloed process automation to true agent collaboration If you're thinking beyond GenAI pilots and toward scalable impact, this is a must-read for digital and IT leaders. 👇 Read it here: https://okt.to/iPEOAV #EnterpriseSoftware #ERP #AIAgents #DigitalTransformation #GenerativeAI #FutureOfWork

#LASTCHANCE Join us tomorrow (Oct 9) for an executive roundtable on the missing piece when building #AIagents. What powers them? 👉 Behind every useful AI agent is an #enterprisesearch system working overtime—finding documents, chunking information, maintaining context across conversations. Get this wrong, and your AI becomes that colleague who confidently gives wrong answers to everything. Come find out if your business is ready for AI agents → Thursday, October 9 https://okt.to/3xnrNM

There’s a lot of buzz around AI agents—but what happens when they don’t have the right data to work with? In his latest blog post, Lucidworks CTO Guy Sperry explains why AI agents need more than just language skills—they need real knowledge. Without a strong search foundation, they lack context, make mistakes, and break trust. In this post, Guy covers: 🔍 Why grounding LLMs in accurate data matters 🧭 How precision search powers reliable AI 💡 What an agent-ready infrastructure really looks like If you’re building anything with GenAI, chatbots, or virtual agents, it’s a must-read: https://okt.to/jrtsmI #LLM #GenAI #AgenticAI

The internet is going #ZeroClick. 🖱️ When someone asks ChatGPT for product recommendations, they get answers without visiting your website. And when #AIagents start doing procurement, they'll choose suppliers without buyers ever seeing your catalog. If your product data isn't AI-ready, you're invisible. Learn how to adapt → October 9th https://okt.to/UagRiq