Your next big CX breakthrough is waiting. Hint: It's in Vegas. Feb 10-12 | The Wynn Save your spot (with discounted pricing!): https://lnkd.in/eFBzZ2uP #MedalliaExperience
About us
Still running CX on surveys alone? That’s not listening. It’s guesswork. Medallia turns every customer signal — voice, chat, web, social — into clarity, so your teams can act fast and lead with confidence. Why? Because we’re on a mission to give CX the power it deserves. You hold the keys to growth, risk reduction, and market leadership. We help you turn them. Sync everything. Miss nothing.
- Website
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http://www.medallia.com
External link for Medallia
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Pleasanton, California
- Type
- Privately Held
- Specialties
- Customer Experience Management, Technology, Business Intelligence (Data/Text Analytics), Enterprise Feedback Management, Social Media, Text Analytics, Employee Experience, Social Listening, SaaS, Customer Feedback, Employee Experience, and Contact Center
Locations
Employees at Medallia
Updates
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Our first round of Experience '26 sessions is coming soon, but we're letting a few cats out of the bag early 👀 Check out this early look at what Spencer Thomas and Michael F. from Albertsons Companies will be talking about at Experience in February. Register now → https://lnkd.in/eFBzZ2uP #MedalliaExperience
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You don’t need more feedback forms. You need to listen to the conversations already happening. 🎧 Our new research shows: 💬 The majority of customer insights are missed when companies rely only on surveys. 🚀 Fast-growing brands are doubling down on conversational intelligence. 🤖 CX leaders are 6x more likely than laggards to be using conversational intelligence to drive impact. Turns out, the future of CX has been calling this whole time. Ready to pick up? ☎️ Read the full report → https://bit.ly/435g6yO
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Great chicken. Great biscuits. Great partnerships. Church's Texas Chicken teamed up with Medallia and SMT to launch a new CX platform in just 90 days, and they’re already turning customer insights into smarter operations and even better experiences. Loved connecting with so many experience-focused leaders at the Church’s Texas Chicken 2025 Global Convention & Vendor Expo. Exciting things ahead for this iconic brand! CC: Luis de la Torre
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Winning takes leadership, speed, precision—and a team united behind one goal, on the track or in CX. Congratulations to Lando Norris and McLaren Racing on an outstanding P1 finish at the Mexico City Grand Prix. 🏁 🏆 Proud to be an Official Technology Partner. 🧡
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⏰ Last call for nominations! Deadline: October 31, 2025 Now’s the time to recognize the leaders who are truly transforming customer and employee experiences. 🚀 Submit your nomination today → https://bit.ly/4q0r2Yv
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CX leaders are buzzing about our Fall 2025 Release. 🔥 Yesterday we revealed our latest Frontline-Ready AI innovations that surface critical insights across the org—instantly. ICYMI, we have these great resources for you: • Full webinar → https://bit.ly/4ozSqec • Feature demos → https://bit.ly/4otP1gS • Blog summary → https://bit.ly/43zF3T0 A huge thank you to our product team and on-screen talent: Fabrice Martin, Jessica Ngoon, Simon Gough, Ilia Khan, and Jessica Garcia, as well as the rest of the Medallia team behind the scenes bringing this release to life!
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This is what leadership looks like, on the track and in CX. ⚡️
EPIC weekend at the Austin Grand Prix with customers and partners! Huge congrats to McLaren Racing and Lando Norris on a well earned P2! Appreciate Zak Brown’s hospitality and filming the Winning Mindset segment on CNBC. The parallels are clear: in F1 and CX, Precision Drives Outcomes. Mclaren Racing proves it on the track; Medallia powers it for your business! Carrie Parker, Sid Banerjee, Fabrice Martin, Jagrit Malhotra, Ram Ramachandran, Jodi Searl, Tim Duranleau
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Live today: turn noise into next steps. ⚡ See how Frontline-Ready AI™ helps teams act fast and solve smarter, right inside their workflow: ⏱️ Quick what/why/what’s next summaries 📱 Personalized mobile root cause analysis on scorecards 🗣️ Bi-lingual follow-ups that meet customers where they are Join us and bring your questions.
Fall 2025 Release: Frontline-Ready AI™ Scales Up
www.linkedin.com
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What a weekend in Austin! We kicked it off with a “Rev Up Austin” event and set the tone with a Zak Brown conversation, live music, familiar faces, and custom bandanas. Then race day delivered: Lando Norris and McLaren Racing sealed a blistering P2. Speed. Precision. Teamwork. 🧡🏁🏆 That’s the winning formula—on the track and in CX. Sid Banerjee · Ram Ramachandran · Carrie Parker · Fabrice Martin · Mark Bishof · Jodi Searl
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