The next era of AI is agentic — capable of acting, learning, and improving in real time. For business leaders, that shift brings extraordinary potential. Agentic systems can accelerate productivity and unlock intelligence at a scale we’ve never seen before. But autonomy also demands accountability. In his latest article for Forbes Business Council, our President of Enterprise Tom Padgett breaks down how organizations can embrace agentic AI responsibly. Discover his “Three Ts” of successful AI adoption here 👉 bit.ly/47xneFn
Smarsh
Software Development
Portland, OR 123,670 followers
Transform your communications data into intelligence you can act on.
About us
Smarsh is the global leader in communications data and intelligence — enabling companies worldwide to transform oversight into foresight. Serving the top banks, insurers, investment firms, and government agencies since 2002, Smarsh delivers an innovative portfolio of AI-enabled solutions that help organizations stay compliant, mitigate risk, and unlock the value of their digital communications data.
- Website
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http://www.smarsh.com
External link for Smarsh
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Portland, OR
- Type
- Privately Held
- Founded
- 2002
- Specialties
- cloud-based solutions, data-leak prevention, risk-based surveillance, information governance solutions, digital communications compliance, email archiving, social media archiving, website archiving, website solutions, salesforce archiving, and chatter & yammer archiving
Locations
Employees at Smarsh
Updates
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It came from the archive 👀 This Halloween, we’re dusting off Scary Stories to Tell a Compliance Officer — tales so haunting, even regulators would shiver. What spooky compliance story would you add to the collection? We’ll start... “The Curse of the Off-Channel Comms" 👻 Now it's your turn — drop your best title below!
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AI can automate a lot — but the fundamentals still do the heavy lifting 🏋️ On November 12 at 11 a.m. PT, we’re getting back to the basics of effective risk management and giving you practical ways to strengthen your compliance foundation. In this webinar, you'll learn how to: 🔹 Reinforce key controls across email, social, and messaging 🔹 Stay resilient amid AI disruption 🔹 Spot and manage risks before they escalate Save your spot: bit.ly/4o4J3mX
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Think regulatory reach ends at the shoreline? Regulatory Notice 25-11 says otherwise. FINRA has made it clear: Rule 8210 applies to any registered firm or individual — no matter where they, their data, or their records are located. Sr. Regulatory Advisor Tiffany Duncan-Magri shares how to prepare your cross-border supervision strategy before regulators come calling 👇
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Faster deals. Repeat buyers. More growth. Swipe to see how our partnership with Amazon Web Services (AWS) Marketplace helps us scale efficiently, and check out the full case study 👉 go.aws/3V4HdFA AWS Partners | #AWSMarketplace
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Smarsh reposted this
Patrick Palomo, Principal Solutions Architect at Smarsh, talks about working with Wall Street to deploy A.I. that helps predict and manage risk.
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Ready for a rewind? ⏪ It’s been three weeks since #SmarshEDGE, and we’re still feeling the momentum. The energy, the insights, the people — all fueling what’s next for our customers, partners, and teams. Hit play and see why we’re already counting down to next year 🎥👇
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The new Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving Solutions is out, and Smarsh has once again been named a Leader. But this story isn’t just about where we stand. It’s about what sets us apart, and who we innovate for. Swipe through to see how Smarsh continues to be recognized and acknowledged as a Leader — and get the full report here: bit.ly/43vfMte #Gartner #MagicQuadrant
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Openness changes everything 🔓 The evolved Smarsh Communications Intelligence Platform gives financial institutions control, flexibility, and intelligence at scale. From new APIs to multilingual risk detection, these innovations transform communications data into actionable insight. Swipe through to get a glimpse, and dive in more below 👇 Watch the platform reveal: bit.ly/4pGTmip Read our blog post: bit.ly/43yvTWU
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Smarsh reposted this
Can AI elevate your workforce instead of replacing it? At Dreamforce, I sat down with Rohit Khanna, Chief Customer Officer at Smarsh, and discovered a refreshing approach to AI transformation centered on people. #Sponsored Here’s what makes Smarsh’s Agentforce implementation stand out: ✅ 46% deflection rate with 92% accuracy ✅ Zero layoffs - instead, they upskilled Level 1 support to Levels 2 & 3 ✅ 76% adoption after giving their AI agent a personality (“Archie”) ✅ Operating successfully in one of the most regulated industries: financial services The formula that resonated most with me as a former CCO: Customer Success = Customer Experience - Customer Effort Smarsh’s commitment to workforce elevation is one to emulate. They didn’t hire new Level 1 support this year. Instead, they invested in training their existing team for higher-value roles and monetized premium support services. This is what thoughtful AI transformation looks like: better customer outcomes, elevated employees, and stronger business results. The full conversation covers their journey from building a knowledge base five years ago to deploying “Archie” and “Emma” (yes, Archie’s sister), navigating regulatory challenges, and what’s next with agent-to-agent communication. Watch our conversation here: https://lnkd.in/gapiP7f3 #Dreamforce #Agentforce #CustomerSuccess #SalesforcePartner To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg Or 👉 #CXOSpiceYouTube here https://lnkd.in/gnMc-Vpj