From the course: Influencing Others

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Turn objections into actions

Turn objections into actions

From the course: Influencing Others

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Turn objections into actions

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- More often than not when influencing others, the route to yes is through no. People you persuade have different motives, agendas and concerns that crisscross teams and organizations. Real influence isn't neat. It's messy, but it's a glorious mess. And the best influencers realize the know you dread is often the key you need. They don't take resistance personally. They treat it like a puzzle that wants to be solved. Here's a terrific example of someone I know named Adele who proves extraordinary influence requires no title, no permission, no status, no favoritism, only a willingness to go through no. She wanted to work in pharmaceutical scales, but faced rejection at every interview. They said, "Come back with two years of experience." Well, how do you gain experience when no one gives you a chance to earn it? But Adele didn't give in to frustration. Instead, she asked them a vital question. Why does experience matter so much? "Our reps must access doctors," they explained and that…

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