From the course: Mastering Communications as a Leader

Creating positive feedback loops

From the course: Mastering Communications as a Leader

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Creating positive feedback loops

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- Think about this for a moment. Our lives are really nothing more than a series of feedback loops. We are never not communicating. And we are either communicating by design or by default, and largely, it's right now by default. I would put out there for all of us, most of us anyway. And what happens is, to understand that our communications don't land in a vacuum, that we are never not communicating. We are communicating, even if we don't say a word, aren't we? And when we think about our communications, it's an opportunity to not get overwhelmed but an opportunity to think about, well, then how can we identify the components of how we communicate, and how can we then take ownership, one component at a time, to become more purposeful, more aware, more by design of how we communicate. Because our communications, face it, they are not, as I said, in a vacuum, they're not neutral. They're either moving your relationship closer and further along, or they're possibly doing damage that you have to go and repair later. So if you think about the high stakes that any communication event has around with it, it gives us that call to action, that we can take more control over even the smallest things. And that's the power of taking control over those feedback loops, of starting to build them by design so that we can get better responses, which in turn reinforce our new behaviors, which then get more positive responses, which then reinforces those behaviors, and look what we've just done. We've created a whole new series of positive feedback loops, and really, one positive feedback loop at a time makes up our lives and the lives of others.

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