From the course: Program Management for IT Professionals

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Dashboards and reports

Dashboards and reports

- With your program now underway following the kickoff, you need to make sense of all the available program data to keep things on track. Dashboards and reports are two powerful tools that help organize and present data so different audiences can easily understand it. Dashboards offer a quick visual snapshot of important metrics, while reports provide a detailed breakdown of progress and challenges. The key to using them effectively is knowing your audience and tailoring the information to them. Not everyone needs the same level of detail. Executives typically want a high-level overview, things like KPIs, budget summaries, and risk assessments so they can make strategic decisions quickly. Project managers on the other hand, need a deeper look into things like resource allocation, timelines and task dependencies to keep things running smoothly. Then there are the operational teams who rely on detailed data like task completion rates and workflow efficiency to guide their daily work…

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