From the course: The New AI Tech Stack: AI Literacy for Tech Leaders
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Digital transformation: Process and roles
From the course: The New AI Tech Stack: AI Literacy for Tech Leaders
Digital transformation: Process and roles
- Digital transformation is when a company changes completely thanks to digital technologies, how they operate, serve their customers, and create value. That means a comprehensive upgrade of operations, customer experience, and market position. Every company will need to go through this process with AI, and the sooner the better, because whoever transforms fastest wins the market. Digital transformation requires change on almost all levels, including resources and capabilities like people, data, processes, automation, technologies, then organizational culture and organizational structures and decision making processes such as AI strategy, AI project management methodology, ethical standards, and AI portfolio building. Over the past few years, companies have tried several different approaches to AI transformation. The first concept was technology first, which was buying lots of AI software and hardware, assuming it would automatically make the company AI oriented. One client of mine, a…
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