Lee Odess’ Post

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Revolutionizing Global Access Control | Building Communities, Sharing Insights & Driving Innovation | Security Technology Thought Leader | CEO, TACC

🚨 Breaking: Silverstein Properties rolls out digital keys in Apple Wallet for their residential properties, but the two most interesting aspects are the player collaboration and the broader implementation this brings (IMO.) This signals a shift in how companies will work together, with our industry moving toward "seamless access control"—not just within a specific building but across Silverstein's offices, commercial spaces, and other properties. First, the players involved: SwiftConnect is the Credential Manager Allegion US is the Credential Provider Allegion is also the Locks Kastle Systems is the Physical Access Control System (PACS), readers, and integrator Apple brings their Wallet and phones/watches Like I did, you might wonder why they didn't just work with Kastle and Allegion alone. After all, Apple works with Allegion, and Allegion works with Kastle. In the past, that would have been enough for a single building with specific partners. The answer lies in addressing our industry fragmentation (even in a city / especially in a city like NY), improving operational efficiency, generating revenue, building a network, and enhancing the user experience - all the discussions we have within The Access Control Executive Brief (the going beyond locking, unlocking, and keeping bad people out. Value beyond putting a card in the phone and high fiving yourself for incrementally doing what we have been doing). Based on Silverstein's history and their previous press releases about Apple Wallet integration with SwiftConnect in their office spaces (from February 2022 - 7 World Trade Center office building), their strategy is to create a seamless network across their portfolio while providing an excellent user experience for tenants. For instance, per the 2022 press release, at 7 World Trade Center - an office building, they are using HID readers and HID Origo as the credential provider (and other PACs and probably locks, too), and now they can offer both residential and office tenants access to amenities and flex spaces across all their buildings. This setup allows them to combine hardware providers, credentials, and physical access control systems throughout their portfolio. They use middleware (an identity platform?) to connect everything—allowing simple tap-and-go access with a phone's NFC. Super interesting. And btw - I think news like this is good for #biometrics too. It’s great to see Kastle and Allegion collaborating with SwiftConnect. Even more importantly, Silverstein's embrace of these changes and technologies sets a clear statement on the experience tenants can expect that will encourage other companies to follow suit. Don’t believe me? Just look at how effectively ButterflyMX has leveraged the network effect in New York real estate. [press release in the comments] #accesscontrol #globalcommunity #security #securityindustry

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Travis Willis, CFF

Futurist | Product Evangelist | Business Development | Mobile Credentials | Access Control | IoT | Smart Building

10mo

Not to be lost in this is Modo Labs role as well? If I am not mistaken they are helping Silverstein with their Inspire app? That is another piece of this puzzle that should not be overlooked IMHO. But then again I could be wrong....it has been known to happen :-)

Kaushik Mani

Vice President, Amazon Key and Ring SMB

10mo

Thanks for this writeup Lee Odess, really interesting step. A question I have going forward is if this patchwork approach to addressing industry fragmentation, especially in cities with older buildings like NYC, is sustainable. My worry is that constantly trying to bring so many players together creates a lot management overhead and makes the solution dependent on continuously renewing partnerships. IMO this is a step along the way to a unified solution from a single access-control tech provider. Very cool to read!

Ari-Pekka Hietala

Director, Customer Solutions | Business and Service Development | Growth driver | Marketing | CX

10mo

A good example of what starts to happen when you put the end user at the center and think about access management from their perspective (seamless CX). Digital, of course. In the end, it's just about ones and zeros (access / no access), and agreements between different actors. Courage!

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