After years of work, a first-of-its-kind, peer-reviewed multicenter study about ambient AI has just been published in JAMA. This is a true milestone in the rapid adoption of ambient AI in clinical settings: The incredible efficacy of these technologies, which clinicians like me see and feel every day, is now being seriously studied and validated across health systems. As a practicing clinician, I've seen how the burden of documentation can create distance between us and our patients, depleting the empathy that defines each encounter. That's why this publication fills me with even more optimism for the future of healthcare. It shows how Abridge can bring joy back to medicine, empowering clinicians to focus entirely on the human in the room. This incredible achievement is a tribute to the health system partners we are privileged to work with. Their diligence and scientific rigor ensure ambient AI is deployed responsibly in ways that genuinely benefit clinicians and patients alike. I feel deeply proud to be part of developing a product that has a proven transformative impact. Full article in comments.
This is a milestone that moves ambient AI from promise to proof. A 51.9% → 38.8% burnout drop in 30 days is more than incremental—it’s transformative. The challenge now is scaling responsibly: embedding standard metrics, specialty-specific outcomes, and governance guardrails so the technology delivers not just relief, but durable capacity. The question is—how quickly can health systems turn this evidence into everyday practice?
I'm happy to see Abridge is investing the time and energy to prove, in an evidence based manner, that these tools really do reduce cognitive load and physician burnout. To many startups skip the hard work of validating the efficacy of their tool. The next logical step will be to correlate those effects with better outcomes, and of course the holy grail for any startup... ROI.
I've seen Abridge AI transform the workflow of several colleagues at Bronson. Keep up the amazing work my man!
Thank you for leading such impactful work, Matt Troup, PA-C!!
Congratulations, Matt!
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This is important research to overcome the reticence to adopt Ai. Clearly I am partial to Ai. And I also wish to see what difference did Ai literacy or fluency play in the results? What’s the rate of hallucinations? Again, I raise a curiosity not judgment laden question. I do use ambient scribes including Abridge and cheer the work behind its development especially one that included physicians in its training and fine tuning.
so impressed by you
Clinical Strategy @ Abridge | Advisor to Clinical Startups | Physician Assistant | Speaker on Healthcare AI Innovation
2wRead the article here: https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2839542