Why context switching hurts sales engineers and how to fix it

View profile for Adam Lazzara

VP Solutions Engineering | SaaS Growth Expert | Scaling Startups $30M to $100M+ ARR | AI-Driven Sales Efficiency

Context switching is real. And it's a silent rule-changer. Here’s why it matters. Sales engineers juggle calls and demos. They soak up details on every account and deal. They shift from one task to the next. And guess what? They can’t always recall Monday’s prep call by Friday’s demo. So if you’re booking a meeting, and you see your SE’s calendar packed, know this: grabbing that one open slot might not help them deliver their best. They need room to think about what's next, not what's three demos away. Give SEs the time to focus on the next demo. You'll get a next-level result. Make space for quality

Adam R.

Output Ops for Founders • Ship Under Constraints • Proof Over Process

2w

Context switching is the silent tax on throughput. SEs can't deliver peak performance when cognitive state is shredded across 7 demos. The fix: WIP=2 per SE. Two live deals max. Everything else gets scheduled after completion, not during. Most orgs optimize calendar Tetris. High-performing teams optimize for state preservation.

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Cortney Zamm

Adtech PreSales Leader | 10+ Years in SaaS Technical Sales | MarTech Specialist | Scaling SE Teams Globally across NAMER, APAC, & LATAM

2w

1000% yes. Quality over quantity any day. How do I get this on a t-shirt? Can we also add - plz don't book the very important demo at 9 AM on a Monday after your SE has been on PTO 🙏

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Tim O'Connell

Senior Account Management | Live, Online Event Experiences | PR and IR Relations | Avid Brewer, Packer, Bucks Fan

2w

You have always crushed it! 😁

Josh Lucas

🐛this isn’t even my final form🦋

2w

Or just bring in Ben Ivers ;) no prep needed right Jim Tocci ?

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