Brand: "ROAS is 2.3. We need better creatives." Me: "Let me see your business fundamentals first." Brand: "Our what?" That's the problem right there. Most brands are running sophisticated attribution systems while their basic business metrics are a mess. They are A/B testing ad copy while their pricing strategy hasn't been reviewed in 2 years. You can't solve a bad positioning problem with new creatives. And you definitely can't optimize campaigns when teams are working toward different goals. Start with symptoms, pause the bleeding, audit the fundamentals, align the teams, cut the waste, fix the foundation, then scale.
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2dOne area I often see overlooked is the misalignment between marketing goals and the broader business strategy. Without a solid positioning and pricing foundation, even the best creatives struggle to deliver strong results. Have you found specific metrics that tend to be neglected most often?