One of the biggest challenges insurers face today? Tackling three forms of hidden debt: 🔹 Technical debt 🔹 Process debt 🔹 Organizational debt These aren’t isolated issues—they’re deeply interconnected. Focusing on one while ignoring the others can stall innovation across the entire insurance lifecycle. So how can insurers move forward with confidence? 💡 Hear from Alessandra Cox, one of DXC’s insurance experts, as she shares how we help reduce debt, transform operations, and unlock real innovation with: ✔ 1,000+ insurance customers ✔ 1B+ policies processed ✔ 10% of global premiums under management DXC’s flexible SaaS models are built to transform legacy debt into future-ready growth at scale. Learn more 👉 https://dxc.to/4kLzd7G Ray August Annmarie Fini #DXCInsurance #TechDebt
Insightful post! Thanks Alessandra Cox. Technical, process, and organizational debt is no longer optional—it's essential for insurers aiming to stay competitive and customer-centric. Legacy systems and siloed operations not only slow innovation but also inflate costs and compliance risks. Embracing modern tech like AI and cloud solutions is key to unlocking agility, efficiency, and long-term growth. Thanks for highlighting such a critical topic!
A timely and important post. The silent drag of technical, process, and organizational debt is one of the most underestimated barriers to transformation in insurance. These forms of debt compound over time—limiting innovation, delaying modernization, and constraining the value of AI and digital investments. At DXC Technology we’re not just addressing symptoms—we’re helping insurers structurally reduce this debt across the lifecycle. With scale, deep domain expertise, and flexible SaaS models, we’re enabling clients to move from complexity to clarity—and from legacy to leverage. Proud of the work Alessandra Cox and the team are doing to help the industry build what’s next.
This article shed's light on a very important pain point in the insurance industry. As Alessandra Cox mentions, managing debt isn't just about technology, it's about tackling process and organizational challenges too. By modernizing systems, streamlining workflows, and building a customer-focused culture, we can stay ahead in this evolving market. Let's keep pushing for innovation together!
Very thoughtful post. Thanks for sharing. Of the three debts, tech debt is a common denominator across industries. Process and Org debt appears to be unique to each industry. Specifically the Insurance Industry has a higher thrust of National and International, regulatory and compliance challenges directly attributing to these debts. However, these debts are excellent opportunities for resolution with the innovative power of AI and Cloud. Rightly pointed out by Alessandra Cox and Alok Kumar 👏
This really highlights a critical issue in the insurance industry. Hidden debt—especially when it spans tech, process, and organizational layers—can silently hinder growth and innovation. Great to see DXC tackling these challenges head-on and offering real, scalable solutions