Harivendra Pratap Singh’s Post

𝗜’𝘃𝗲 𝘄𝗮𝘁𝗰𝗵𝗲𝗱 𝗿𝗲𝘁𝗮𝗶𝗹 𝗯𝗿𝗮𝗻𝗱𝘀 𝗹𝗼𝘀𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 — 𝗻𝗼𝘁 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝗽𝗼𝗼𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲, 𝗯𝘂𝘁 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝗽𝗼𝗼𝗿 𝘀𝘆𝘀𝘁𝗲𝗺𝘀. When your checkout lags, when your data is days late, when your “real-time” isn’t real anymore — the customer quietly walks away. The truth? Legacy systems aren’t just a technology problem. They’re a customer experience problem. That’s why, at RFO Solutions, we focus on more than modernization — we focus on how technology feels to the end user. Because in 2026, great customer experience doesn’t start at the counter… It starts in your code. #RetailTech #TechLeadership #FutureOfRetail #CustomerExperience #InnovationMindset #DigitalStrategy #Modernization #RetailTransformation #RfoSolutions #DanRaykhman #RetailGrowth

Today’s payment decisions have lasting impacts on more than profitability. Intense competition and soaring costs are squeezing profits for enterprise retailers, leaving them under increasing pressure from stakeholders to do more with less. Drive growth now by using these six strategic moves every retail merchant must make. https://aciw.co/4mqD0In #RetailStrategy #PaymentsOrchestration #Omnichannel #DigitalPayments #RetailInnovation #AI #FraudPrevention

6 Transformative Retail Trends Retailers Must Watch in 2025 According to GS1 UK, supply chain transparency, circular models, AI adoption, social commerce, digital shelf, and hyper-personalization are reshaping retail. Read more: https://buff.ly/hxsTo7c ERA Group helps brands adopt future-ready retail models. Let’s figure out which trend should lead your roadmap. #RetailTrends #DigitalTransformation #OmniChannel #ERAGroup

When products become storytellers! ✨ At this year’s National Retail Federation’s Big Show, my colleague Ailen Bilharz sat down with Simon from On to explore how their innovative OnCode turns every item into a digital twin. The product knows exactly who it is, where it should be, and the whole journey it had so far. But as Simon puts it — this isn’t just about data. It’s about interaction. Imagine walking into a store, scanning a pair of shoes, and hearing directly from the product itself: 🔍 what it is, 🔍 what it is made of, 🔍 where it is available, and 🔍 why it’s the perfect fit for you. With unique identification, real-time tracking, and item-level visibility, digital twins unlock use cases such as smart replenishment, localization, and lifecycle services. 💡 A great example of how digital twins are shaping the future of brand and retail engagement. #RFID #DigitalTwin #DigitalProductPassport #DPP #FromChaosToControl #RetailInnovation #CustomerExperience #Omnichannel #Traceability #CircularFashion #RetailExperience

Turning data into action: what if your products could talk? 💬 Thanks to #RFID and Digital Twins, each item seamlessly tells its own story - where it comes from, how it’s made, and where it’s available. It’s the power of data turned into action - enabling smarter decisions, better visibility, and more meaningful customer experiences. During this year’s National Retail Federation Big Show, my colleague Ailen Bilharz spoke with Simon from On Running about how OnCode turns every product into a digital identity. For me, this is what makes retail exciting - when technology meets emotion, and a brand’s values come to life through every single item.

📦 Real-time inventory isn’t a luxury — it’s a must in today’s retail ecosystem. When AI tracks stock across every channel—warehouse, store, online—you get visibility, trust, and seamless fulfillment. 👉 Dive into how unified commerce + AI make real-time tracking a reality: https://lnkd.in/gXUCUuep #UnifiedCommerce #RealTimeInventory #RetailTech #AIinRetail #Omnichannel #BSPK #RetailInnovation #CustomerExperience

ACI Worldwide’s Terry Rourke tells you how to unlock growth for your retail business with smarter payments orchestration in our latest blog. In today's competitive landscape, retailers can reduce fees, fight fraud without friction, gain flexibility from multiple providers, and ensure a seamless omnichannel experience while leveraging real-time data for agile decision-making. https://aciw.co/42PEhkP #RetailStrategy #PaymentsOrchestration #Omnichannel #DigitalPayments #RetailInnovation #AI #FraudPrevention

Managing customer communications isn’t just about technology... It’s about strategy. Discover how Managed CCM Services deliver measurable results through governance, analytics, and personalization. Read Now: http://bit.ly/49aTEId #CCM #Omnichannel #ManagedServices #CustomerExperience #BelWo

How will Agentic AI reshape omnichannel retail? By enabling autonomous, goal-driven interactions, this technology helps retailers deliver seamless, personalised experiences across digital and physical channels. Explore our latest perspective on how Agentic AI is redefining the future of retail. https://lnkd.in/dZp6SBsy #AgenticAI #OmnichannelRetail #AIinRetail #CustomerExperience #RetailInnovation #DigitalTransformation #AgileIntel

The future of omnichannel is not about technology—it’s about people-centric AI 🔍 At OP Innovation Week, I had the privilege to explore this theme together with Antti Saarinen ,Timo Tiainen, Karoliina Pentti at a panel hosted by our wonderful Päivi Järvenpää. An omnichannel future means meeting customers seamlessly across touchpoints, but more importantly, it means building relationships that feel personal, relevant and human. Technology can scale interactions—but trust, empathy and personalization will define the winners of tomorrow. #innovationweek #AIfirst #omnichannel