It’s not theory. It’s practice. Chatbots, NLP, predictive analytics, AI-powered ticketing, tested with real agents under real pressure. Where thresholds and handoffs were clear, AI carried load. Where they weren’t, exceptions multiplied. Support Powered by AI. Driven by Humans. 📘 Download the Essential Field Report (free): https://lnkd.in/dkwXkNXN #CX #CustomerSupport #CXStrategy #AICS #TechLeadership #IntelligentBee

Nobody’s getting fired in 2025 for slapping “Powered by AI” on their product or campaign. But they might in 2026. What looks like innovative storytelling now will very quickly look lazy. “Powered by AI” isn’t a story or a strategy, and your customers can already tell the difference.

Balancing AI and Empathy in Customer Service From 24/7 chatbots to sentiment-aware NLP, AI is transforming how businesses connect with customers. But can it truly replicate human empathy? Explore the full insights from Richard Valente: https://lnkd.in/g6_QeGpT He dives into the promise and pitfalls of AI in customer service and shares how to strike the right balance between automation and the human touch. Key insights: • Automating smartly, without overdoing it • Leveraging GenAI for personalized content • Keeping empathy front and center in critical interactions #AI #CustomerExperience #GenAI #TPAustralia #DigitalTransformation Maurice Zicman Gavin Shipman Sarah Rugnath

What is AI doing..! When I read a text, and if I know its edited through AI, I immediately lose the personal connection. This was not the case earlier. Even with their broken grammer and incomplete sentences, people used to write straight from their heart, without any filter of generative AI. And thats where I used to feel one to one connection with the writer. Now, when someone sends me a good luck message or a birthday greeting, they refine it first on GPT and then I get its humanised version. Here I feel less connected with humans.. 🥺 Atleast to your dear ones, your friends and family, and the people who really mean important to you, use your words straight from your heart, and the message will reach exactly where you want it to; #insightonAI #AIworld

Data algorithms can compile a thousand facts in a second, but lack the human touch. It's why the popularity of user-generated content has skyrocketed. When people want answers, they rely on the advice of people like them, not the statistical logic of generative AI. #digitalmarketing #marketingtrends #digitaltrends

Most people think AI UGC = static, boring talking heads. 😴 But what if your next ad had two AI actors talking to each other, telling a full story in seconds? 🤯 AI in creative is moving fast. Would you ever replace real actors with AI? Drop a 👀 if you’re curious. #AI #AdCreative #PerformanceMarketing #LetsTalkAds #CreatorEconomy #DigitalAdvertising

With the rise of AI, a new challenge emerges more than before: quality without substance. We now see beautifully structured texts that say nothing. Research with no real findings. Films with stunning visuals but no feeling inside. For now, AI is polishing the surface; the core still remains untouched. Those who’ve always gone the extra mile, worked harder, and who truly create and discover will still stand out. The rest will fade into the growing data NOISE. Finding something truly meaningful to read or watch is about to get harder as the result. #datanoise #depthneeded #AI

You don’t need to master machine learning in a day. You just need to learn one small concept every day. Small, consistent effort beats big, inconsistent bursts — always. #DataDiscipline #DailyProgress #DataScience #MotivationMonday #Consistency #LifelongLearning #AI #TechMindset #GrowthMindset

We are Entering a Writing Renaissance. Tony Stubblebine, CEO of Medium, told me something I can’t stop thinking about: AI rewards articulation. The clearer your thinking, the better AI can help you express it. This shifts writing back to what it has always been about • Depth • Connection • Meaning • Real audiences Not feeds. Not algorithms. This is the future of writing and creativity. Full conversation here: https://lnkd.in/eHu_8GMm #WritingCommunity #AI #FutureOfWriting #ThoughtLeadership #TheMediaCopilot

Day 15 of the 100-Day AI Challenge! 🎥 ❌ Wrong: Using AI to create deepfakes that spread lies or harm reputations. ✅ Right: Using AI to power creative storytelling, special effects, and educational simulations. AI visuals should inspire, not deceive. 🌟 Would you watch a movie where half the effects were made by AI? 🤔 #AIChallenge #EthicalAI #DeepfakeAwareness