Huge update from Google: A new enabler for retail. Conversational Commerce agent is live 🗣️ Every online store now has an AI agent. Merchants can engage with shoppers in natural, human-like conversations. As a customer, you can get recommendations, guidance, support etc. Shopping online just changed in a big way.
Google is on 🔥. Lots of new features this year 🙂
Feels like the beginning of a new retail era
this is what I'm talking about!
Best-in-class!
There is a massive negative side of this for many business as for those unprepared will be commoditised. This is akin to an open Amazon. Businesses have a year until platforms will dictate even more than they do today. Positioning and differentiation matter more than ever now.
Insane!!
Joseph Michael we need to talk — if you like this you’ll love KPATH AI :)
Interesting
This is super interesting!