How Just Walk Out technology boosts workplace experience and ROI

You know all those surveys asking for your input from your last hotel stay or meal at a restaurant? They're being used to measure and manage the user experience, one customer at a time. And businesses who connect the user experience to their business outcomes are winning. So, is your HR function "winning"? Discover how employee listening is redefining enterprise priorities and how supportive environments boost satisfaction, productivity, and tangible ROI. https://bit.ly/4hohqCO #FutureofWork #EmployeeExperience #innovation #future

At McDonald’s UK, we implemented a Kitchen Management System that not only integrates effortlessly with their entire technological framework but also enhances the customer experience and boosts employee productivity. IT leaders understand that successful deployment is as vital as the design phase. Partnering with Celestra ensures you have seasoned experts to install, test, and scale technology for real-world effectiveness. Discover more in our case study: https://lnkd.in/eXgtiXYa #TechIntegration #ITSolutions

Engagement in Environments That Never Stop Hospitality, Transport, Retail — some environments never truly sleep. Behind every smooth and seamless customer journey, there’s a team that keeps things running, often before dawn or long after most have gone home. In such 24/7 operations, engagement isn’t built through slogans or one-off initiatives. It’s sustained through meaning, recognition, and rhythm. ▶️ Meaning, because each role — visible or invisible — directly shapes the customer’s experience. ▶️ Recognition, because the value of a night shift or a maintenance task deserves the same visibility as that of a boardroom decision. ▶️ Rhythm, because people in shift-based teams need fairness, predictability, and the sense that someone is truly thinking about their well-being and balance. In service industries, where clients are at the heart of everything, the quality of the customer experience is the mirror of the employee experience. When people feel respected, trusted, and proud of what they deliver, that energy reaches the final customer — in every gesture, every smile, every customer interaction. Sustaining engagement in environments that never stop is not about doing more. It’s about listening better, recognizing faster, and giving meaning every day.

With tech adoption accelerating, the conversation around talent is shifting: the future leader needs to navigate automation + human-centric culture. According to EHL Insights, trends in 2025 are pushing both personalization and employee empowerment. https://bit.ly/3AJuLjT For firms recruiting senior‐level executives, that means evaluating not just functional experience but “digital readiness” and culture-crafting ability. #Recruitment #CompensationLeadership #SuccessionPlanning

Retail isn’t just about selling products anymore - it’s about belonging 🤝 But in a world of high staff turnover and burnout, who’s making sure retail workers belong too? 🤔 When only 15% of retail employees feel valued by leadership and 44% plan to leave within six months, it’s clear: culture has become the defining competitive edge. Our new report, Culture Shift: Putting People First in Retail, reveals why retailers are struggling to meet sky-high customer expectations - and how those leading with empathy are rewriting the rules. 💬 87% of retail workers say flexibility is essential to job satisfaction. 💔 52% feel burned out and 60% change jobs every year. 📉 Only 19% would recommend their company as a good place to work The takeaway: You can’t fix customer experience without fixing employee experience first. 📘 Get the full report and start building a culture your people and your customers will love 👉 https://lnkd.in/egynyhVN #EmployeeExperience #Workvivo #PeopleFirst #CultureShift #InternalComms #FrontlineEngagement

Bevi’s Workplace Reimagined saw 50+ End Users gather at Industrious (thank you Evan Fain and your incredible colleagues) with excellent cocktails and food (provided by our friends at Sharebite) to learn from an incredible panel of leaders Ari Sacharow, Marisa Galioto (Falletta) and Jaime Fuertes expertly moderated by Suzanne Heidelberger (thanks for the delicious banana bread!) But what did we learn about Hospitality and the Workplace? 1. Reduce Friction and Create Seamless Experiences Focus on removing obstacles in the employee journey—from building entry (hand readers, QR codes) to coordinating across departments. Consolidate services like HR, tech, and facilities into single contact points so employees don't have to navigate multiple systems. 2. Train Staff in Ownership and Anticipate Needs Implement a "see something, do something" mentality. Train all staff, including security and reception, in hospitality principles. Think proactively about what employees will need rather than just reacting to requests. 3. Use Data to Drive Decisions Track employee preferences and behaviors through observation and analytics rather than relying on assumptions. Review data on dining preferences, space utilization, and employee satisfaction to avoid waste and ensure you're providing what people actually want and use. 4. Apply "1% Better Every Day" Philosophy Embrace continuous improvement and customer obsession. Accept that not everything will be perfect initially—learn from what doesn't work and iterate. Small, consistent improvements compound over time. 5. Create Consistency with Local Flexibility Establish global design standards to maintain a unified brand experience across all offices, but allow for local nuances. Avoid creating "haves and have-nots" between headquarters and other locations—ensure all employees feel valued regardless of their office location. I can’t wait for our next event, on 11/13 in the Bay Area!

In today’s market, products and services are often similar, but experiences are not. That’s why Customer Experience (CX) has become the real differentiator. Here’s what investing in CX delivers: ✅ Increased customer retention and lifetime value ✅ Stronger brand advocacy and referrals ✅ Improved employee engagement (happy customers = happy teams!) ✅ Data-driven insights that fuel innovation and always build the mindset that the experience you deliver today becomes your reputation tomorrow.

Why employee experience is the hidden driver of customer service and stakeholder trust Louise Whitfield, strategy director at McCann Synergy, explores the connection between employee experience and stakeholder relationships https://lnkd.in/evSsR2fz

How does a company build a customer-first culture? BC Hydro and Power Authority’s Monika Curman, MBA, CX lead, shares how Forrester’s step-by-step playbook helped the company adopt more customer-centric ways of working. From embedding CX into employee training and onboarding to celebrating CX excellence through company awards, BC Hydro has reshaped its ways of working to focus on the customer experience. Learn more here: https://forr.com/4kCWGYY

🚀 Transforming Cafeteria Operations with MatrixComsec’s Smart Solutions..!! In today’s fast-paced corporate, healthcare, educational, and industrial environments, traditional cafeteria setups often struggle with: ⏳ Long queues 🧾 Manual billing errors 🍱 Food wastage ⚙️ Operational inefficiencies That’s where MatrixComsec’s Cafeteria / Canteen Management Solution (CMM) — implemented by Vinstreak Solutions — steps in to redefine the dining experience. 💡 Key Highlights: 1) Menu & Scheduling Flexibility – Create up to 255 menu items, and plan multiple menus across time slots and days 2) Cashless & Hybrid Payments – Enable prepaid smart cards or postpaid payroll deductions — no cash, no coupons 3) Multiple Credential Options – Fingerprint, face, smart card, or mobile credentials for seamless access 4) Real-Time Analytics – Department-wise, user-wise, item-wise reports to reduce wastage 5) Payroll Integration – Auto-sync with HR/payroll systems for effortless deductions or reimbursements 6) Flexible Deployment – Choose between cloud or on-premise as per your organization’s preference ✅ Benefits at a Glance: 1) Reduced administrative overhead 2) Enhanced transparency and audit control 3) Faster, error-free service 4) Smarter vendor & menu decisions with data insights 5) Improved overall employee experience 💼 Vinstreak Solutions partners with MatrixComsec to deliver cutting-edge cafeteria automation — helping organizations simplify operations and enhance workplace efficiency through technology. 📞 Contact Us Vinstreak Solutions Phone: +971 50 272 8682 Email: sales@vinstreaksolutions.com Web: https://lnkd.in/gyzn5pAb #MatrixComsec #VinstreakSolutions #CafeteriaManagement #SmartSolutions #FacilityAutomation #DigitalTransformation #AccessControl #CashlessCafeteria #IoTInWorkplace #EmployeeExperience #EnterpriseSolutions #SmartInfrastructure #AutomationTechnology #WorkplaceInnovation #BuildingManagementSystems #TechForBusiness