Change and learning are not a checklist, they're embodied. When we approach change or learning in business, it's often treated like a surface-level task or simply a series of boxes to tick (even when it's referred to as being human-centric). I'd like to give you some deeper food for thought: Change and learning is embodied; it’s an entire-system (and deeply human) process. You've probably heard me say many times that learning and change happen in the brain. This is correct, and the environment, predictions, cognitive overload, capacity, and social norms (to name a few) also contribute to how we respond. So, change (and learning) doesn't happen in a vacuum, yet it's often treated as such. There’s also a whole internal infrastructure, your nervous system, or 'the information highway', that also plays a part in how we respond and adapt. This 'highway' has two critical parts: - The Central Nervous System (CNS): Your command centre (the brain and spine). - The Peripheral Nervous System (PNS): The vast network constantly sensing and reacting. This network includes the Autonomic Nervous System (ANS), which manages your involuntary responses like 'fight-flight' (Sympathetic) and 'rest-and-digest' (Parasympathetic). Information travels on this highway via two key signals: - Afferent neurons (inbound sensory input) - Efferent neurons (outbound action signals). The highway's workforce, your brain's neurons, are responsible for the deep work of thinking, reasoning, and change: - Sensory neurons are your sensors. - Motor neurons are your movers. - Interneurons are your middlemen, doing the complex processing. So, when you're designing for effective human-centric change and learning that sticks, and/or are working on human-centric, complex-adaptive transformations: remember what’s happening "under the hood." It's an entire system process (within a person, and considering the wider system). Put simply: It's not as simple as 'just change or training.' True adaptive capability requires understanding this embodied system - how humans tick, how information travels, and what genuinely impacts our ability to learn, change (and evolve). #BrainsOnChange x #SystemicUnderstanding 🧠
🧠 What on earth does the gut-brain-axis have to do with change? The gut is lined with the Enteric Nervous System (ENS), a complex layer of neurons often nicknamed the "second brain." The ENS and the brain are physically and chemically linked by the Gut-Brain Axis (GBA). Implications for change: The ENS is directly linked to the emotional and cognitive centres in the main brain. Its indirect yet very real implications for change are around: 1. Stress amplification Signals from the brain about stress and anxiety are sent to the gut. This can lead to the "butterflies" feeling, or more severe physical discomfort. This physiological state of unease can amplify avoidance of to the change process, making people feel less safe and less cognitively flexible. 2. Mood and decision-making The gut produces and regulates about 90% of the body's serotonin, a key neurotransmitter that influences mood, sleep, and appetite. Disruptions in the gut's environment (often caused by stress) can alter serotonin production, directly influencing a person's mood, patience, and ability to make rational decisions during change.
Love this metaphor Michelle Teunis (M.npn) I often use it to explain what happens in our brain when we face change and have to learn new habits, behaviour, skills. What i struggle with is that I also hear people say that we can unlearn new behaviours. But I doubt that is true. We can learn new behaviour and adapt a different mindset but isn’t it the case that old habits always remain somewhere in the background? Curious to hear your thoughts about that.
Absolutely 🔎change isn’t a checklist, it’s embodied. When we design transformation with the whole human system in mind cognitive, emotional, and physiological, change becomes truly sustainable.
I love this, Michelle! The car on the highway analogy is spot on, it immediately took me back to my Biology class where my teacher used it to introduce the nervous system and brain function. It's such a brilliant, foundational teaching method. I'm 100% in on the neuroscience-backed approach to change. As I always say, my role IS NOT to #deliver Change, but to ENABLE others to LIVE IT. Understanding how learning happens is absolutely critical to influencing and reinforcing change behaviour.
Great points Michelle Teunis (M.npn). Clearly all important considerations to drive sustainable change. Nice analogy with the car to reflect nervous system responses.
Great post. I’ve led change plans that looked great on slides—but fell flat in real life. What shifted things? Slowing down to notice how people feel, not just what they know. Nervous systems don’t lie. If the body’s in threat mode, no amount of training will stick Michelle Teunis (M.npn)
Global Change & Transformation Leader | Enabling Change, Building Adaptive Capability | Applied Neuroscience & Behaviour in Change, Leadership, Learning & Performance | Mentor | Educator, Speaker - BrainsOnChange™ 🧠
3d🧠 Systemic understanding is the ability to see things not as isolated events or parts, but as interconnected elements within a larger whole or system (including the deeply human element). Key principles overall: - Interconnectedness - Wholeness (The "Ecosystem") - Feedback loops: (e.g., stress reduces capacity, which increases errors, which in turn increases stress). - Patterns, not just snapshots.