Omdia: How AI and consolidation are reshaping the MSP market

This article from 𝙂𝙤𝙫𝙚𝙧𝙣𝙢𝙚𝙣𝙩 𝙏𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙮 𝙄𝙣𝙨𝙞𝙙𝙚𝙧 makes a strong case for using AIOps to modernize legacy systems, without starting from scratch. A few takeaways: 🔹 Centralize fragmented tools into one AI-powered view 🔹 Cut through noise with intelligent event correlation 🔹 Let AI become a co-worker, not just a tool 🔹 Govern AI with policy-first frameworks 🔹 Maximize legacy value while future-proofing IT For public sector IT leaders, the takeaway is clear: AIOps isn’t a replacement strategy, it’s a transformation catalyst. 👉 Read the article here: https://lnkd.in/dMefgFfc #AIOps #GovTech #ITModernization #PublicSector #HelixAIOps

Gartner research indicates that while 75% of IT leaders are piloting or deploying AI agents, only 15% are exploring fully autonomous agents without human oversight. Concerns regarding hallucinations, governance gaps, and security risks are hindering adoption. Nearly three-quarters of leaders view AI agents as potential attack vectors, and only 13% believe their organization has adequate governance in place. Gartner advises organizations to prioritize clarity in use cases, partner with vendors offering multi-model support, and ensure robust data security and governance before scaling AI agent deployments. HCLTech #superchargingprogress https://lnkd.in/gjqpbJZN

Shrugging off macro uncertainty and driven by interest in AI, data from the Q3 Americas ISG Index finds enterprises accelerated spending on technology services and software. ACV for the combined market reached $17.3 billion, up 30%, the region’s highest growth rate in 3+ years. https://lnkd.in/gymsGFGN

. Extreme Networks Expands #AI Strategy With New Service Agent; CTO Named President Of AI Platforms | https://okt.to/vw7lxy CRN

Let's end the week with a moment of absolute clarity. We've spent all week discussing the critical shift from Static AI to AI in Motion. We've talked about the competitive risk of fumbling the ball in your workflows. We've shown how we are empowering your experts to build their own AI agents. The buzz is real. But the most common question I've received is, "This sounds complex. How is this different from everything else I'm being sold?" The debate is no longer if you will adopt generative AI. The debate is which platform you will build your entire company's future on. It's a choice as foundational as picking your cloud provider a decade ago. So, let me make it simple. This is why Google's Gemini Enterprise isn't another option; it's the new standard. This graphic (attached below) breaks it down, but here's what it really means for your business: ❇️ It’s Google’s Best AI: You get the most advanced multimodal engine on the planet. You are future-proofed with premiere access to new models as they launch. ❇️ It’s Google Search for Your Company: This is the killer feature. An AI is useless if it can't find your data. We bring the world's best search capability inside your company's walls. Your AI will actually find the right "stuff." ❇️ It’s an Open Ecosystem: This isn't a walled garden. It’s an agentic platform built to connect to the tools you already own and pay for. Your Salesforce, your Workday, your entire tech stack. ❇️ It’s Governed & Secure: It’s a single platform for your CISO to visualize, secure, and audit every AI agent in your company. Your security team can sleep at night. This isn't a tool for TMEG. It's not a product for the Fortune 500. It is the new foundational platform for any organization—of any size, in any industry—that has decided it's time to stop fumbling the ball and put their business in motion. The era of static, siloed AI toys is over. The era of the agentic enterprise is here. Let's build. #AIinMotion #StaticToMotion #Gemini #EnterpriseAI #AIStrategy #Leadership #BusinessImpact #TMEG #GeminiEnterprise

Adhil Badat, managing director for Asia Pacific and Japan at Rackspace Technology, shares his perspective on how organisations are pushing forward agentic AI adoption in the quest to accelerate transformation and innovation. Nigel Standley Clarise Goh Allan Tan Christine Tjahjadi Sukhpreet Kaur Craig S. Perry Zhao https://lnkd.in/gVaRXzaq #AgenticAI

Government 3.0 is all about the enhancement of the overall Citizen's experience through modernising systems and leveraging AI with people to improve efficiency, deliver better messaging and improved services! AI isn’t just about adoption—it’s about information readiness. Here’s how organizations can get it right: https://lnkd.in/gYMhPW8a

ISG (Information Services Group) reports show enterprises shift from GenAI pilots to production, partnering with specialists or large providers for scalable, outcome-driven solutions - https://lnkd.in/dsswaq9W “Enterprises are not impressed by pilots alone,” said Steven Hall, chief AI officer, ISG.“ #GenerativeAI #ISGProviderLens #EnterpriseAI #AIAdoption #CloudAutomation #TechIntelPro

Vendors don’t have answers to the ROI for AI question: Salesforce CEO Marc Benioff underscored how agentic AI is changing vendor-enterprise relationships during Gartner’s conference Tuesday.  #CIODive #Innovation

AI is evolving faster than most enterprise buying processes can keep up. 🏃♂️ Too many organizations still treat AI procurement like they’re buying servers in the 1990s — long RFPs, endless sign-offs, and criteria that miss the mark. As Miratech’s Erik Delorey points out, when buyers “focus on features instead of business outcomes,” they risk buying the wrong thing well, rather than the right thing quickly. So, what’s the fix? ✅ Smaller, cross-functional teams ✅ Agile pilots over exhaustive RFPs ✅ Focus on transparency, openness, and flexibility 📖 Read the full article: 👉 https://lnkd.in/ezJSPcXK #CustomerExperience #AIprocurement #DigitalTransformation