🤖 An AI agent calling your contact center as if it were a customer? This article may be from a while back — but the topic is more relevant than ever. Four industry experts share their views on how AI agents will interact with human agents, what challenges this brings, and how organizations can prepare. At Orion Intelligencenc, we see this shift not as science fiction, but as an important step in the evolution of customer contact. The question is no longer if it will happen, but how we will shape it responsibly. 👉 Read the full article via Ziptone - 100% klantcontact Do you think your organization is ready for AI agents in the queue? https://lnkd.in/e2PyudeQ
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The future of customer service isn't if you use AI, it's how. 💡Jarrod Kinchington, Smartsheet VP of Australia and New Zealand, shares his strategy for successfully integrating AI in the latest Dynamic Business article: https://ow.ly/Rwfg30sQO9q
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The future of customer service isn't if you use AI, it's how. 💡Jarrod Kinchington, Smartsheet VP of Australia and New Zealand, shares his strategy for successfully integrating AI in the latest Dynamic Business article: https://ow.ly/KvMu30sQNic
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The future of customer service isn't if you use AI, it's how. 💡Jarrod Kinchington, Smartsheet VP of Australia and New Zealand, shares his strategy for successfully integrating AI in the latest Dynamic Business article: https://lnkd.in/gYNyvzMP
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A #free one-hour #webinar provides a roadmap on how #retailers can responsibly deploy #AI to handle customer calls and analyze #voice interactions in real time, balancing compliance with innovation. https://lnkd.in/eggrpxrq
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A free one-hour #webinar provides a roadmap on how #retailers can responsibly deploy #AI to handle #customer calls and analyze #voice interactions in real time, balancing compliance with innovation. https://lnkd.in/eggrpxrq
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A #free one-hour #webinar provides a roadmap on how #retailers can responsibly deploy #AI to handle customer calls and analyze #voice interactions in real time, balancing compliance with innovation. https://lnkd.in/edGsEHjy
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