How I built a £4.1bn business without luck

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Richard Harpin Richard Harpin is an Influencer

Built a £4.1bn business | Then wrote the blueprint so others can do it too | Order it today 👇

People love to call it luck. But luck alone doesn’t build a £4.1bn business. I’ve lost count of how many times I’ve been told I was “in the right place at the right time.” There’s a sliver of truth in that. But it’s just that, a sliver. The real story involved:  ✅ 40+ years of showing up. ✅ Thousands of tough calls. ✅ And a relentless focus on building something that lasts. Luck might open a door. But it’s your habits, your mindset, and your execution that get you through it. Here’s how you create your own luck in business: 1️⃣ Start fast, test early. ↳ Don’t wait for perfect. Launch, learn, and move. 2️⃣ Surround yourself with mentors. ↳ Coachment, a mix of coaching and mentoring, helped me avoid costly mistakes. 3️⃣ Obsess over your customer. ↳ HomeServe won because we made it easy for people to get the emergency home assistance they needed. 4️⃣ Stay in the game. ↳ Most “overnight successes” are 10–15 years in the making. Keep going. 5️⃣ Build a great team and treat them like owners. ↳ Shared success creates momentum you can’t fake. In the end, people only see the tip of the iceberg. They don’t see the decisions, the resilience,  And the long hours it took to reach that level of success. Even if they call it luck once you get to the top,   You'll know what it really took to get there. Do any of these points resonate with you?  I'm keen to hear how you're creating your own luck in business. ♻️ Repost if you believe luck favours those who stick with it. And for more on building and scaling billion-pound businesses,  Follow me Richard Harpin.

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Chris Donnelly

Founder | Follow for posts on Business, Marketing & AI

2mo

Calling it luck makes the journey sound effortless. The reality is decades of discipline and tough decisions.

Kate Zatland

Building GTM Leadership Teams | Trusted by Boards & CEOs | CMO, CRO, CCO & CEO Search | Founder @ Forme Partners

2mo

Discipline outperforms luck every time.

David Manela

Marketing that speaks CFO language from day one | Scaled multiple unicorns | Co-founder @ Violet

2mo

What looks like luck is usually years of persistence finally becoming visible to others.

Longevity, discipline, and customer obsession consistently outweigh “luck” when it comes to building enduring businesses.

Sabina K.

Founder & CEO @recline | Building Brands with Vision, Voice & Velocity | Story-Led Branding | Personal Branding

2mo

Exactly, Success is like an iceberg, the visible wins are just the tip, while the long hours, failures, and effort stay hidden beneath.

Ani Filipova

Career Strategist I Change advisor for Leaders | I help successful professionals build freedom, income & impact through portfolio careers | Speaker I Ex-Citi COO | Follow for modern leadership, career and change

2mo

Success is never just luck it’s persistence, focus and the people you surround yourself with.

People see the outcome and label it “luck,” but rarely notice the years of decisions and resilience behind it.

Cosmin Calin CSCS

Performance Coach | Wellness Specialist for UAE Companies | Hormone-Driven Fat Loss & Resilience | Founder, One More Rep Fitness | Founder, Peak Performance Protocol | Founder, The Longevity Report

2mo

Absolutely, it's basically the end result. The tip of the spear. But what's behind, the years of grind, the nights, the struggle, that's in the shadows

Lise Kuecker

6x Bootstrapped Founder with Multiple 7 Figure Exits | Helping Founders Scale & Exit Intentionally | Studio Grow Founder

2mo

So true. People see the outcome, not the decades of consistency behind it.

Ranu Patel

Websites Into Sales Reps | Helping Coaches & Consultants Attract Clients via SEO + LinkedIn — Without Cold Calls

2mo

Powerful reminder, Richard Harpin 👏 Luck might open the first door, but it’s the discipline, customer obsession, and resilience that keep you in the room. Loved the point about 'overnight success' actually being 10–15 years of showing up — so true for entrepreneurs and small business owners. 🚀

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