How AI Browsing Changes Website Design

View profile for Ross Chapman

Helping ambitious teams build better products, faster 🚀 | Building The Build Loop | Product • Design • AI

Your website isn’t just for humans anymore. AI agents, from OpenAI ’s to Google ’s, are starting to browse the web on behalf of users. And they’re not impressed by outdated sites. They need clarity of purpose, simple messaging, clear taxonomies and information hierarchies that help them connect user intent to your value. The same principles that help humans understand you now help AI do the same. They need trust signals, transparent documentation, consistent metadata and verifiable sources. With some hallucination showing up, clarity and provenance will decide who gets surfaced and who disappears. And they need connected systems, sites, apps and tools that talk to each other through structured endpoints. That means redeveloping your site not just for better UX, conversion or SEO. Your website needs to be ready for AI discoverability. The question I’m wondering is: Is this important enough for businesses to invest in now, or will they take the view of “wait and see?”

  • graphical user interface, website

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