How RingCentral's predictive enablement is transforming sales performance

In today’s industrial landscape, the intersection of manufacturing and digital technology is reshaping what commercial excellence truly means. The most successful organizations aren’t just selling products……they’re building ecosystems of data, automation, and insight that help customers operate smarter, safer, and faster. Throughout my career, I’ve had the opportunity to lead national sales organizations, drive growth in complex B2B environments, and introduce SaaS and managed service solutions into traditional industrial markets. What I’ve seen consistently is that the real differentiator isn’t just technology, it’s how we enable people and partnerships to adopt it. Winning in this new era means: Ø Aligning technology and manufacturing expertise into one seamless value proposition. Ø Empowering teams with data-driven decisioning and digital enablement tools. Ø Building long-term partnerships that outlast market cycles. The future of manufacturing will be defined by companies that can balance industrial reliability with digital agility, and more importantly by leaders who can connect those worlds. #Manufacturing #DigitalTransformation #SaaS #SalesLeadership #IndustrialInnovation #BusinessDevelopment #AI #Automation #CustomerSuccess #Growth

🎯 Ramp to Revenue: How AI Roleplays Transform Enterprise Sales The average sales rep takes 𝟰.𝟱 𝗺𝗼𝗻𝘁𝗵𝘀 𝘁𝗼 𝗿𝗮𝗺𝗽 𝘁𝗼 𝗳𝘂𝗹𝗹 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 (https://lnkd.in/d9D_dhJt) and for many teams, it’s even longer. Coaching helps, but traditional programs only go so far. Teams that 𝗶𝗻𝘃𝗲𝘀𝘁 𝗶𝗻 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲𝗱, 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝗰𝗼𝗮𝗰𝗵𝗶𝗻𝗴 𝘀𝗲𝗲 𝘂𝗽 𝘁𝗼 𝗮 𝟮𝟱% reduction in ramp-up time (https://lnkd.in/druBVgJ5), yet scaling that kind of coaching across an enterprise remains a challenge. In this #Dreamforce2025 session, discover how AI Roleplays are helping Salesforce-native GTM teams close that gap by: 🤖 Simulating real-world sales conversations through AI Roleplay & Agents 🎯 Enabling simulation-driven readiness that accelerates ramp time 📈 Building rep consistency and coaching at scale If 𝘀𝗵𝗼𝗿𝘁𝗲𝗻𝗶𝗻𝗴 𝗿𝗮𝗺𝗽-𝘁𝗼-𝗿𝗲𝘃𝗲𝗻𝘂𝗲 and building confident, consistent reps is a priority for your team, this is the session you don’t want to miss. 👉 Add it to your agenda now: https://lnkd.in/d5vcC_RG #Dreamforce #SalesEnablement #SalesCoaching #AIinSales #RevenueGrowth #RevOps #OutdooAI

After analyzing 200+ enterprise sales teams, here's the framework we use to assess Sales AI maturity: 48-POINT ASSESSMENT FRAMEWORK CATEGORY 1: TEAM ADOPTION (16 points) ✓ Daily AI usage rates ✓ Manager coaching with AI insights ✓ Admin time reduction ✓ New hire productivity acceleration ✓ Tool resistance vs engagement ✓ Enablement material personalization ✓ Meeting integration (standups, pipeline reviews) ✓ Cross-functional AI collaboration CATEGORY 2: PIPELINE IMPACT (16 points) ✓ Pipeline velocity improvement ✓ Stage conversion rate lift ✓ Deal size growth ✓ At-risk deal early warning ✓ Revenue attribution accuracy ✓ Qualification rate improvements ✓ Hidden signal detection ✓ Board-level ROI proof CATEGORY 3: TOOL INTEGRATION (16 points) ✓ Multi-platform connectivity ✓ Automated data flow ✓ Framework orchestration (MEDDIC, QBR, etc.) ✓ Manual work elimination ✓ System consolidation ✓ Unified rep experience ✓ Cross-tool action triggers ✓ True orchestration vs silos What we discovered (from 200+ participants) • Average Overall Score: 28/48 • Top 10% Threshold: 40+ points • Common Pattern: High adoption (11/16), low impact (6/16) • Biggest Gap: Tool integration (only 18% score above 12/16) If you participate in a report, what you get: ✅ Your personalized 48-point scorecard ✅ Category breakdown with peer comparison ✅ Gap analysis and improvement roadmap ✅ Early access to Benchmark Report 2025 ⏰ Survey closes soon → Get your report: Link in comments 👇 The data is clear: Teams that measure Sales AI systematically outperform those that don't by 3.2x. Are you measuring what matters?

🚀 Today I’m attending the Sales Enablement Leaders Conference DACH in Berlin — an inspiring platform for ideas around Sales, Enablement, AI and Empowerment organized by Impactic Global GmbH. Topics such as AI-driven enablement, CRM optimization for revenue growth, and content & messaging for sales success are on the agenda. My 3 key take-aways so far: 1️⃣ Sales Enablement is shifting from training & tools towards a strategic growth driver with measurable business impact. 2️⃣ AI is no longer a “nice to have” — it is reshaping how sales teams engage, personalize and accelerate their workflows. 3️⃣ Content is king, but context is the true differentiator — winning teams align messaging tightly to the customer journey. Great to see so many forward-thinking perspectives on how sales and enablement are evolving in the DACH region. It was also inspiring to exchange ideas with peers and gain new perspectives through the discussions. #SalesEnablement #Healthcare #Pharma #LifeScience #AI #CRM #GoToMarket #Enablement #ConferenceBerlin

🚀 8 Ps of Sales To the 8 Powers of Modern Sales — 2025 Edition Sales today isn’t about pressure or persuasion — it’s about precision, personalization, and performance powered by AI + data + empathy. Here are the 8 Powers redefining how modern sales leaders drive success 👇 💡 8 Powers of Modern Sales (2025+) 1️⃣ Predictive Prospecting – AI identifies high-fit leads before anyone else. 2️⃣ Contextual Preparation – Understand buyer intent through data insights. 3️⃣ Guided Conversations – Replace monologues with interactive, value-led dialogue. 4️⃣ Value-Based Pricing – Align price with ROI and measurable outcomes. 5️⃣ Trusted Persuasion – Build credibility through authenticity and ethics. 6️⃣ Smart Persistence – AI sequences outreach for the right time and right channel. 7️⃣ Predictive Performance – Use live analytics to refine every sales move. 8️⃣ Continuous Growth (Post-Sale) – Automate upsell, retention, and advocacy. > “Sales is no longer about closing deals — it’s about opening relationships.” — Brian Tracy #ModernSales #SalesLeadership #SalesProfessionals #SalesInnovation #FutureOfSales #AIinSales #DataDrivenSales #SmartSelling #SalesTechnology #SalesEnablement #DigitalTransformation #B2BSales #B2BMarketing #SalesForce #CustomerExperience #CX #SalesMindset #SalesTraining #SalesCoaching #SalesManagement #SalesPerformance #SalesStrategy #SalesSuccess #RevenueGrowth #BusinessTransformation #FutureOfWork #SalesTrends #Leadership #MarketingStrategy #GrowthMindset #TechForBusiness #Automation #CustomerCentric #SalesCommunity

🚀 Sales leaders know the truth: revenue is won or lost in the moments that matter most—when your reps finally connect with a live prospect. But here’s the challenge: 📉 Connect rates are falling because of spam-flagged numbers and poor data. ⏳ SDRs waste hours dialing instead of pitching. 🎯 Managers struggle to coach reps effectively without visibility into live calls. These aren’t small annoyances—they’re roadblocks to revenue. That’s why we built Koncert: an AI-powered dialer platform designed to make every call count. Here’s how sales teams are breaking through with us: ✅ AI Parallel Dialer — Ultra-low latency means reps get into live conversations instantly. ✅ Automated Local Presence + Caller ID Health — Boost answer rates and protect your brand. ✅ Waterfall Data Enrichment — Cleans, enriches instantly, and routes prospect data across multiple providers, so reps never waste time on bad numbers. ✅ AI PitchLab — An AI-driven training companion that helps reps refine pitches, test messaging, and receive instant feedback—so every rep sounds like your top performer. ✅ Live Coaching & Analytics — Managers gain real-time call visibility to coach smarter and scale performance. For SDR leaders, more connections per day. For RevOps → cleaner data + healthier pipeline. For managers → coaching at scale. For reps → fewer wasted dials, sharper pitches, and more wins. Outbound isn’t about dialing harder. It’s about dialing smarter—with AI. 🎯 👉 Ready to turn missed connections into meaningful conversations? Let’s talk. https://lnkd.in/gVhi7xVR #SalesLeadership #OutboundSales #AI #SalesEngagement #RevenueGrowth #Koncert

💡 “I’ve spent 5 years building something most companies are only starting to talk about.” Between 2020 and 2025, I developed what I now call The Olson AI Stack — a complete system that uses AI to find new customers, manage key accounts, and build strategic plans faster than ever before. It’s not software — it’s a repeatable sales operating system that blends AI, CRM, and human strategy into one framework. Over the past five years, this system has helped me: ✅ Cut prospecting time by 50% ✅ Achieve 95–98% CRM accuracy ✅ Automate multi-step outreach and follow-ups ✅ Build real-time customer maps and territory plans ✅ Coach teams with data instead of opinion What used to take hours now takes minutes — and the insights are sharper than ever. The real power isn’t just in speed — it’s in clarity. Leadership can see what’s happening across every loop, every customer, every touchpoint. AI didn’t replace my sales process — it rebuilt it. I’ve documented everything in two reports: 📘 AI-Enabled Business Development Stack (Internal Strategic Framework) 📗 The Olson AI Stack – Leadership Framework (External Leadership Edition) I’m considering sharing a short breakdown of how this framework works in real-world sales leadership — from prospecting to team development. 👉 Would you like me to post it here next week? #AIinSales #SalesLeadership #BusinessDevelopment #DigitalTransformation #CRM #AIStack #Leadership #B2B #SalesStrategy

Did you know that top-performing sales organizations are 2x more likely to use AI-powered forecasting tools? Yet many teams still rely on gut feelings and spreadsheets. We've found that automating Salesforce Enterprise forecasting doesn't just save time. It transforms how sales leaders make decisions and coach their teams. By combining AI insights with human expertise, organizations can: • Predict outcomes with up to 95% accuracy • Identify at-risk deals earlier • Scale coaching efforts efficiently • Make data-driven territory planning decisions The future of sales leadership isn't about replacing human judgment. It's about augmenting it with intelligent automation that lets you focus on what matters most: developing your people and closing deals. What forecasting challenges is your sales team facing today?

There’s a quiet shift happening in the MSP world right now. For years, growth came from relationships, referrals, networking, word of mouth. But that model doesn’t scale anymore. The top 10% of MSPs I’ve spoken to this year all share one thing in common: They’ve started building systems that work without them. AI-driven prospecting, automated qualification, consistent positioning, they’re finally using tech to grow their business, not just to serve their clients. It’s ironic, isn’t it? The IT experts helping everyone else modernise, but still relying on spreadsheets and guesswork to grow. That’s changing fast. Because the MSPs who embrace automation and AI internally are the ones pulling ahead. They’re not selling “IT support” anymore. They’re selling control, confidence and peace of mind. The gap between the two is widening every day. #MSP #AI #Automation #BusinessGrowth #Leadership #MSPGrowth

Recurring themes have come to light through extensive conversations with sales leaders and VPs. 1. Salesforce utilization issues persist: "We have Salesforce… but no one updates it." 2. Time efficiency concerns arise: "I don’t want my team wasting time filling out fields just so I can see what’s going on." 3. Tracking performance poses difficulties: "It’s impossible to get a real pulse on who’s performing and which deals are actually moving." 4. Forecast accuracy is marred by data quality: "Forecasts are a guessing game because the data isn’t real." 5. Reactive tools impede proactive decision-making: "Our tools are reactive — they tell me what happened after the fact, not what’s happening right now." These challenges underscore a common theme: the issue lies not in data itself but in the visibility and adoption hurdles within sales organizations. Managers seek insights without micromanaging, while reps crave support in closing deals rather than facing additional administrative burdens. Introducing Genie Copilot, our innovative solution addressing these pain points. This real-time AI assistant actively listens, learns, and guides reps during calls, automatically updates CRM fields and next steps, identifies deals at risk of stagnation, and offers managers an instant snapshot of rep activity and pipeline health through understanding the deals progression. With Genie Copilot, the days of chasing updates and grappling with outdated data are over. Instead, proactive visibility and coaching empower teams to sell smarter, not harder. If you identify with the challenge of underutilized tools, you are precisely the audience for whom Genie Copilot is designed. #BuildtoSolve #saas #tech #Hygenieai #revops #salesmanagers