The Hidden Dangers of Invisible Automation: A Cautionary Tale

The Human Cost of ‘Invisible’ Automation “When automation works too well, people stop asking questions.” We inherited a mission-critical system that hadn’t failed in over a year - until it did. No one on the current team knew how it worked. The original developer had rotated out. There were no docs. No backup plan. No test environment. Just a fragile script doing important work... silently. When it broke, it broke hard — and no one knew where to start. At Themis, we rebuilt the automation with transparency in mind. We documented every step, versioned every script, and built a testable path for future updates. Most importantly, we made sure someone owned it. Because invisible automation isn’t success. It’s a risk waiting to surface. What’s your approach when inheriting undocumented automation? At Themis Insight, we don’t just build automation that runs — we build automation that lasts. Documentation, ownership, and recoverability are baked into everything we deliver. #automation #automationthatlasts

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