How to adapt to fast-changing business environment: Accenture survey

Disruption now defines the business landscape, and leaders must urgently provide strategic clarity for their teams. Two keys to thriving in this environment are continuous, rapid adaptation, and building optionality into your business model. In my latest piece for toptal I explore these issues and recommend a modern approach to strategy and business model innovation. Toptal #innovation #businessmodel #businessstrategy

I learned so much from Michael Valocchi while working with him on his latest thought leadership piece. We all feel how greatly things have changed in the last few years. In this piece, he explains how thriving (not just surviving) is all about optionality—thinking through several choices in advance so that you can pivot quickly when necessary. Great advice for individuals, too, not just companies!

Five years ago, Thomas M. Siebel wrote about surviving digital transformation. Today, my colleague Michael Valocchi shows us what 'thriving' actually looks like. Siebel's book nailed the technological forces: elastic cloud computing, big data, AI, and IoT fundamentally changing how business operates. Michael's latest piece reveals the next layer: how leading companies are rebuilding their entire operating models around the assumption that disruption never stops. The 'mass extinction' Siebel predicted is here. But the companies winning aren't just the ones that digitized fastest, they're the ones that learned to make adaptation a daily discipline. Michael's case studies of ServiceNow, SAS, and CenterPoint Energy show what business model evolution looks like when you stop treating transformation as a project and start treating it as a permanent capability. His breakdown of building 'optionality' into everything from cost structures to talent models feels like the practical playbook for what comes after you've survived the initial digital disruption. Worth the read if you want to learn how to move beyond survival mode. #BusinessModelInnovation #StrategicPlanning #DigitalTransformation #BusinessStrategy #FutureOfWork #CXO #Leadership

Leaders must rethink business model design to compete in a world where conditions change faster than traditional planning cycles can accommodate. 63% of global supply chain executives are investing in automation and AI to enhance agility, and 61% are retraining workforces to navigate uncertainty, according to a recent survey by EY. #leadership #businessmodel

Why holistic Transformation wins. In today’s fast-paced world, business transformation isn’t optional, it’s essential for survival; yet many organizations still take a fragmented approach: isolated tech upgrades, disjointed process tweaks, or cultural initiatives launched in silos. The result? Short-lived fixes, wasted resources, and missed opportunities. The solution? Holistic transformation. What Is Holistic Transformation? It’s about considering the organisation as an ecosystem and aligning every element - people, processes, culture, technology, and leadership - toward a unified vision. Unlike siloed efforts, it addresses the root of change, not just the symptoms. At its core, it means: ✔ Breaking down departmental barriers so strategy, operations, and culture move in sync. ✔ Aligning technology with human behavior to enhance - not disrupt - workflows. ✔ Designing for resilience so businesses don’t just adapt to disruption but leverage it as an advantage. Why Fragmented Transformation Fails Focusing on just one dimension - tech, processes, or culture - in isolation leads to: ❌ Digital tools gathering dust without cultural buy-in. ❌ Process improvements creating friction when human behavior is ignored. ❌ Leadership mandates breeding resistance without operational alignment. The power of a holistic approach: Resilience by Design. When every function operates in sync, businesses pivot faster, absorb shocks, and turn challenges into opportunities. (Think LEGO’s turnaround). Digital Transformation done Right It’s not just about adopting AI or cloud tool, it’s about reimagining workflows, upskilling teams, and redesigning customer journeys simultaneously. In a world where disruption is the norm, holistic transformation is a necessity. Organizations that treat change as a system-wide evolution (not a series of isolated projects) don’t just survive, they thrive. The question isn’t whether to transform, but how, and the answer is clear: holistically, or not at all. #BusinessTransformation #Leadership #FutureOfWork #Resilience #Innovation

𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐈𝐬 𝐚 𝐉𝐨𝐮𝐫𝐧𝐞𝐲, 𝐍𝐨𝐭 𝐚 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 Too often, businesses treat digital transformation as a project with timelines, deadlines, and a final milestone called “completion.” But the truth is, real transformation has no finish line. 𝐖𝐡𝐲 𝐈𝐭’𝐬 𝐚 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 In today’s world, standing still means falling behind. Here’s why transformation must be seen as an ongoing journey: Markets evolve → New challenges and competitors demand constant innovation. Customer expectations shift → What feels cutting-edge today can quickly become outdated tomorrow. Technology advances rapidly → Emerging tools reshape industries faster than most organisations can plan. 𝐓𝐡𝐞 𝐑𝐞𝐚𝐥 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡 Forward-looking organisations know that digital transformation isn’t just about technology adoption, it’s about redefining how the business operates, grows, and adapts. The most successful treat it as: ✅ A cultural shift, not just a tech upgrade – Building digital-first mindsets across teams. ✅ A cycle of learning, adapting, and scaling – Experimenting, analysing, and continuously improving. ✅ A long-term strategy for resilience and growth – Preparing for what’s next, not just solving today’s challenges. 𝐅𝐢𝐧𝐚𝐥 𝐓𝐡𝐨𝐮𝐠𝐡𝐭 Digital transformation doesn’t “end.” It grows and evolves with your business. Companies that embrace it as a journey not a destination, are the ones that stay ahead, no matter how fast the landscape changes. 👉 I’d love to hear your perspective: Is your organisation approaching digital transformation as a project or as an ongoing journey? #DigitalTransformation #BusinessGrowth #Innovation #FutureOfWork #Leadership #Strategy #TechTrends #BusinessResilience #OrganizationalChange #AdaptAndGrow #TransformationJourney #BusinessStrategy #GrowthMindset #jbnewgen

Digitalisation for SMEs & MSMEs: A Journey, not a Destination Over the years of working closely with businesses of all sizes, one thing has become very clear to me, in today’s fast-changing world, digitalisation is no longer optional, it is essential. But let’s be clear,  digitalisation is not a one-time project or a checklist to be completed. Digital transformation is a continuous journey, evolving process that grows with your business, your people, and the changing world around us. Especially for small and mid-sized enterprises, it is about taking practical steps, one at a time, towards making things simpler, faster, and more efficient. Whether it is automating communication, streamlining logistics, enhancing customer service, or enabling real-time business visibility, every step taken towards digitisation adds value. And the beauty of today’s digital tools is that they are more accessible than ever: pay as you use, scale as you grow, and get a unified view of your operations from anywhere. What is important is not where you start, but that you start with a mindset of improvement, small steps toward better processes, more efficiency, and smarter ways of working. From students preparing for the workforce to professionals driving innovation, we are all in this learning journey together. Let’s stop complicating things with jargon. We often hear buzzwords like AI, or cybersecurity framework, sounds big, right? For SMEs and MSMEs, what matters most is understanding how these technologies, when simplified, can actually solve real problems and improve your business, step by step, one process at a time. Hence let’s focus on how each technology, no matter how simple or complex can help your business thrive. If you are thinking about taking your business forward through digitalisation, let’s connect. At JB NewGen Enterprises, we are helping businesses of all sizes, small or large, embrace digital with clarity, purpose, and measurable results. #DigitalTransformation #TechnologyForBusiness #FutureOfBusiness #InnovationInAction #FromVisionToAction #DigitalIndia #Automation #AIForBusiness #jbnewgen

Every organization talks about digital transformation, but very few know where to begin. It’s not just about adopting new technologies—it’s about aligning vision, people, and processes with the right strategy. That’s why having a Digital Transformation Roadmap is essential. It acts as a compass—guiding leaders through complexity, ensuring investments create impact, and helping teams stay focused on outcomes, not just tools. Here’s a snapshot of the journey: from assessing current capabilities to building scalable, future-ready systems. Because in transformation, clarity isn’t a luxury—it’s the difference between success and stagnation. #DigitalTransformation #BusinessStrategy #Innovation #SCSTech #SCSTechIndia #TransformationRoadmap

If only transformation followed a formula. But change involves humans and that’s what makes it hard to “manage.” Still, there are things we can do to improve outcomes. Business Outcomes = (Adoption × Proficiency) ÷ (Disruption + Change Costs) Here’s what those terms mean in practice: 🌀 Adoption --> people actually use the new system/process. 🌀 Proficiency --> they do it well, not half-heartedly. 🌀 Disruption --> delays, resistance, productivity dips. 🌀 Change Management Cost --> training, comms, leadership time, etc. So how do we shift the balance? By putting the right systems, behaviours, and habits in place. For example: ✅ Adoption --> celebrate quick wins so people see value early and want to keep going. ✅ Proficiency --> make progress visual and share feedback early, so skills build faster and issues don’t linger. ✅ Disruption --> leaders openly share what’s not working perfectly, building trust and reducing resistance when things inevitably get bumpy. These small steps can significantly improve business outcomes. Want more practical tools and stories on human side of change? Hit follow, I share them here every week. ______________________________________ Hi, I’m Masha Gaganova. I help HealthTech, Pharma, and Public Sector teams make change human through workshops, transformation sprints, and fractional support. 📌 Now booking projects and talks for Q1 2026.

Unlocking Success: Digital Transformation Lessons from Complex 2025 Implementations As 2025 accelerates digital transformation across industries, learning from complex implementations becomes more critical than ever. Organizations face mounting pressure to evolve rapidly while managing intricate technology ecosystems and shifting workforce dynamics. Understanding key lessons from recent large-scale digital transformation efforts can provide the strategic edge necessary to navigate 2025’s challenges successfully. This year, studies and reports highlight that successful digital transformations are less about technology and more about mastering complexity—integrating new systems, aligning cross-functional teams, and embedding agility into culture. Recent complex implementations demonstrate evolving approaches: from phased rollouts to continuous adaptation models, emphasizing resilience against unexpected disruptions. The focus in 2025 has shifted towards iterative learning and robust stakeholder engagement, proving vital in delivering sustainable transformation outcomes. Key 2025 developments include: • Prioritizing adaptive governance frameworks to oversee multifaceted digital ecosystems. • Leveraging AI-powered analytics for real-time risk and performance monitoring. • Emphasizing cross-department collaboration to break silos and unify objectives. • Embedding change management early to enhance employee adoption and reduce resistance. • Deploying modular architectures to allow faster adjustments amid evolving requirements. From expert commentary and industry reports in 2025, several insights emerge: First, digital transformation is no longer a one-time project but an ongoing journey requiring continuous recalibration. Second, companies embracing hybrid cloud and AI solutions report improved scalability and operational transparency, crucial in complex environments. Third, organizational agility and leadership alignment stand out as decisive factors underpinning successful transformations. Finally, many enterprises learn that early setbacks are inevitable but must be managed through strong communication and iterative redesigns. For professionals driving digital transformation in 2025, the message is clear: success demands holistic strategies balancing technology, people, and process complexity. I encourage you to share your experiences, challenges, and breakthroughs from recent digital transformations. Let’s connect and exchange lessons to collectively advance our understanding of implementing complexity with confidence and agility in 2025. #DigitalTransformation #2025TechTrends #Leadership #ChangeManagement #Innovation