Copy of Reshaping Finance: How FINTECH is disrupting Global Financial Landscape
A. Introduction
Fintech—the application of digital technology to financial services—is reshaping the future of finance. Digital technologies are revolutionizing payments, lending, investment, insurance, and other financial products and services—and the COVID-19 pandemic has accelerated this process. Digitalization of financial services and money is helping to bridge gaps in access to financial services for households and firms and is promoting economic development. Improved access to basic financial services translates into better firm productivity and growth for micro and small businesses, as well as higher incomes and resilience to improve the lives of the poor.
In this Specially crafted Paper, I propose to discuss fundamentals of Fintech along with recent developments and future prospects.
B. Definition ,History and Evolution
Financial technology, also known as fintech, is a term used to refer to the use of technology to improve, automate, and adapt banking and financial services. Examples of fintech include mobile and online banking, cryptocurrency, digital payments, automated investing, and digital currencies. Fintech has been hailed as a revolutionary form of financial services, as it has the potential to significantly reduce costs and increase efficiency
FinTech, as technology must be far more sophisticated than what is considered standard in a particular market. For this reason, financial practices that were ground-breaking when they first emerged (like ATMs, credit cards, centralized banking, and even double-entry bookkeeping) are not considered FinTech because they have become settled technology.
Financial technology (fintech) has been visibly evolving in front of our eyes ever since banks went online. With an increasingly cashless society, apps and platforms have been created to help us better understand and manage our finances, while new banks have been created that offer us a slicker experience.
The Evolution
The evolution of financial technology spans over a century, marked by significant technological innovations that have revolutionized the financial industry. While the application of technology to finance has deep historical roots, the term "financial technology" emerged in the late 20th century and gained prominence in the 1990s.
The earliest documented use of the term dates back to 1967, appearing in an article in The Boston Globe titled "Fin-Tech New Source of Seed Money." This piece reported on a startup investment company established by former executives of Computer Control Company, aimed at providing venture capital and industry expertise to startups in the financial technology industry.
Stages of Evolution
THE EVOLUTION OF FINTECH INDUSTRY
1860 The Pantelegraphy was Invented
1880 Using Charge Plates and Charge Coins For Credit
1918 -The Invention of Fedwire 1919 An Important Book Was Published Linking Finance and Technology
1950 Diner ‗S Club Introduced a Credit Card
1958 American Express Introduced Their Credit Card
1960 Quotron Allowed Stock Market Quotes to be Shown on a Screen
1966 Telegraph Replaced by the Telex Network
1967 First ATM Installed By Barclays Bank
1971 NASDAQ Established
1982 -1983 Evolution of E – Trade and Online Banking
2009 Release of Bitcoin
2011 Google Pay Send Developed ( Google Wallet )
2017 ―Smile To Pay‘‘ Services Introduced by Alibaba
The various stages can be highlighted as under
Fintech 1.0 (1886 – 1967)
This stage involves building the infrastructure that will support globalized financial services. The first transatlantic cable (1866) and Fedwire (1918) in the USA enabled the first electronic fund transfer system using technologies such as telegraph and Morse code. It was basic by today’s standards, but at a time of developing infrastructure and transportation, the ability to make financial transactions over a more considerable distance was revolutionary.
Fintech 2.0 (1967 – 2008)
The start of this phase is marked by the installation of the first ATM by Barclays in 1967, and is characterized by the switch from analogue to the digitalization of finances. The 1970s saw the establishment of NASDAQ, the world’s first digital stock exchange and SWIFT (Society For Worldwide Interbank Financial Telecommunications), a communication protocol between financial institutions facilitating the large volume of cross-border payments.
This era continued through the 1980s with the rise of bank mainframe computers (and a “Gordon Gecko” sense of Wall Street style…) and the growth of online banking through the 1980s saw the way people do business change, with the online revolution leading to a shift in how people perceived financial institutions.
The 1990s saw th, with connected customers starting to manage their money in different ways. PayPal was launched in 1998 which would hint towards the new payment systems that would come as the world increasingly went online. Everything in the economy looked good and it even prompted the then UK Chancellor Gordon Brown to declare the “end of boom and bust”. However, it was this particular bust – the global financial crisis of 2008, that brought down the curtain on this era of fintech and prompted the innovation that would be seen during the following era.
Fintech 3.0 (2008-1013)
Post-financial crisis, lack of trust in banks aligned with regulatory change opens up the market to new providers. Bitcoin was born in 2009 followed by other cryptocurrencies using blockchain technology.
Smartphone adoption means that mobile devices become the primary means by which people access the web and other financial services. Mass scale penetration of Mobile telephony and especially smart phones has contributed immensely in promotion of fintech services ,especially digital payment eco -system
FINTECH 3.5 (2014-Onwards)
The year 2014 onwards saw a non-linear rise of two most populous countries in Fintech; namely China and India. Devoid of large chains of complex physical banking infrastructures, these two countries saw a very fast paced growth in the Fintech sector. This along with Fintech developments in Africa is considered as the growth engine for 2014-2018. This is led by SaaS2 developments like financial software by Indian IT companies, M-Pesa in Africa, Payment banks in India, and Alipay in China to name a few.
C. What Makes FinTech Different From Financial Technology?
FinTech possesses an element of innovation that separates it from standard financial technology. The defining feature of FinTech is that it goes far beyond the normal path of financial technology in agile, unexpected ways. FinTech is more sophisticated than existing financial technology—it is the next innovation on the horizon, rather than settled technology. Like other types of financial technology, FinTech helps businesses and individuals improve their financial operations and creates new financial products, services, and sectors. These innovations disrupt standard technological practices and have the potential to change existing business models. For instance, Paypal, the most valuable digital payment platform in the world, is widely considered a prime example of FinTech. As long as the company continues to stay ahead of the curve, developing new innovations and remaining agile, its designation as a FinTech entity holds true. The bar for what FinTech is and is not is always moving, based on the life span of a given technology in a particular market.
The four levels of the Tech Paradigm can increase understanding of what makes FinTech distinct in the field of financial technology. The Tech Paradigm can be identified on four chronological levels, from oldest to newest: obsolete, mature, status quo, and bleeding edge.
D. Five Characteristics of Fintech
Fintech tend to have the following characteristics:
E. Set of Technologies shaping the future of fintech
Over the next few years, the following technologies will play pivotal role in advance fintech development while shaping the competitive landscape of finance:
F. Emerging Trends in Fintech
1. Open Banking (or BaaS, Banking as a Service)
Open banking is among the hottest fintech trends in the industry. It enables secure data sharing and collaboration between financial institutions, technology companies, and customers. Users can allow their financial data to be accessed by authorized third-party service providers and leverage personalized solutions such as budgeting apps, investment platforms, and loan marketplaces.
Facebook and Instagram are leading this fintech trend with services like marketing and shopping, but many others are in line. Open banking has been widely recognized and well-integrated into financial ecosystems over the past few years and will continue to be among the top fintech trends in 2023 and after.
2. Embedded Finance
Embedded Finance involves fluidly incorporating financial services and products into non-financial platforms, like e-commerce websites, mobile apps, or other digital landscapes. Technological advancements, such as Application Programming Interfaces (APIs) and cloud computing, have contributed to the rapid growth of embedded finance.
Various industries, including e-commerce, ride-sharing, healthcare, and social media platforms, are assimilating embedded finance to offer a more comprehensive customer experience.
Open banking users globally are expected to increase at an average annual rate of about 50 percent from 2020 to 2024. In the year 2020, there were 24.7 million open banking users globally, and this figure is poised to reach 132.2 million by 2024.
3. Internet of Things (IoT)
Internet of Things, or IoT, refers to the network of physical objects or "things' equipped with internet connectivity, software, and sensors. Without human interference, these devices collect and exchange data in real-time and perform specific actions, including financial transactions, fraud detection, and credit scoring.
As one of the most revolutionary fintech trends, Iot has expanded the reach of financial services, achieving enhanced customer satisfying experiences, and facilitated innovative solutions. IoT's impact on the fintech industry growth is poised to increase manifold in the upcoming years.
4. Artificial Intelligence and Machine Learning
AI and ML are one of the major key trends in fintech. Artificial Intelligence (AI) refers to stimulating machines with human intelligence and enabling them to perform functions that need human reasoning. Machine Learning (ML) is a subset of AI that allows devices and systems to learn from data using algorithms and improve without explicit programming.
The fintech industry has leveraged AI and ML to automate tasks such as managing client data, detecting human errors, recommending management strategies, preventing fraud, and performing quality checks. Chatbots and self-learning apps can provide insights into customer behavior and help improve financial services. AI is also used for checking the quality in Business Process Outsourcing.
As of 2023, the AI in Fintech Market size is approximately USD 42.83 billion and is forecast to reach USD 49.43 billion by 2028, with a CAGR of 2.91% during the forecast period (2023-2028).
5. Neo banking
Online banks that operate without physical branches are among the growing fintech trends in India. These digital-only banks, also known as Neo banks, offer everything a traditional bank offers: online account opening, virtual bank cards, instant payments, budgeting tools, and much more.
According to research, the global market size of Neo and Challenger Banks was USD 18,604 million in 2018, which is expected to increase at a CAGR of 46.5% and reach USD 1394,648 million by 2026.
Advantages of Fintech
Fintech for Inclusivity and Economic Empowerment
FinTech start-ups in developing countries are leveling the playing field, providing new forms of economic empowerment to underserved populations who need fast and reliable access to money using simple but cutting-edge tools.
Anyone with access to a smartphone is able to transfer money, apply for credit, accept payments, and conduct personal and business transactions, from receiving aid to trading on the stock market. Government and humanitarian agencies are seeing the value in programs and solutions tailored to a specific country or population's needs in helping to build resiliency, inclusion, entrepreneurial skills, and delivery of services. FinTech removes traditional barriers. But experts also caution that because of its fast-moving development, regulatory measures and safeguards may be hard-pressed to keep up with the rollout of new apps and other services.
FinTech Product and Service Examples
Some of the most active areas of fintech innovation include or revolve around the following areas (among others):
Fintech has been applied to many areas of finance. Here are just a few examples.
While banks and startups have created useful fintech applications around basic banking (e.g., checking and savings accounts, bank transfers, credit/debit cards, and loans), many other fintech areas that have more to do with personal finance, investing, or payments (among others) have grown in popularity.
Use cases for AI in fintech
There are a few different ways that AI systems might be integrated with fintech software. Here are some example use cases for AI in fintech:
Credit risk assessment and management
Banking can come with certain risks. Credit risk is one of them. In the past, financial organizations came up with credit risk modeling to predict how likely customers were to repay loans.
Risk management is one area where AI can make a substantial contribution. By analyzing vast amounts of data, AI algorithms can identify patterns and trends that might indicate potential risks. For instance, AI can help identify customers who are more likely to default on loans, which can enable financial institutions to make more informed decisions and mitigate risks more effectively.
AI algorithms can replace traditional statistical models for credit score calculation. It can quickly analyze income, transactions, credit history, work experience and factor in real-time changes and the most up-to-date information from online activities to make assessments of creditworthiness more accurate. Using AI technologies can reduce the time and effort required to prepare and summarize reports. It can streamline the credit approval process.
Fraud detection
Another risk banks often face is fraud. AI models and deep learning are great tools for identifying patterns and finding anomalies. They can be trained to spot fraudulent activities by analyzing transactions in near real-time and monitoring behavior patterns and spending habits from users.
For example, AI can help detect credit card fraud by identifying unusual spending patterns or transactions that occur outside of the customer's typical behavior.
AI can also account for multiple variables such as purchase frequencies, number of transactions, geographic locations of users and the amount spent on a given purchase.
In addition to detecting fraud in customer accounts, financial institutions can also implement AI-powered solutions1 in their cybersecurity framework to quickly detect cyberthreats and vulnerabilities in the network.
Virtual assistants
AI-powered assistants can use natural language processing (NLP) and natural language understanding to interact with customers through a chatbot interface. They can use conversational AI, user account information and information related to how to handle the bank’s tech infrastructure to tailor a more personalized support approach. These customer support chatbots can respond to common queries and requests 24x7 through natural conversation.
They can also guide customers through new features and services and offer personalized recommendations for products and services that would be helpful to the customer’s business or financial situation. AI-driven interactions require less human intervention compared to conventional chatbots without NLP abilities. These AI applications can lead to more customer satisfaction, and in turn, increased earnings2 for companies.
On the enterprise side, these AI-powered chatbots can also help banks improve their operational efficiency. AI provides process automation for tedious clerical tasks such as data entry, invoicing, payment processing and sorting and analyzing financial data3. It can assist with customer research and underwriting loans and investments, and verify submitted documents. It can also analyze data on customer interactions and the performance of existing fintech solutions to provide customer insights and suggestions for revenue optimization, expense management, cost-saving and risk management.
AI-based personal finance tools and services
For consumers, AI-powered personal financial tools and services have the potential to further enhance customer experience. By using AI to analyze spending habits, investment preferences and interaction patterns, financial institutions can tailor their offerings to meet individual needs.
AI applications can also act as a robo-advisor to help consumers make smarter budgets based on their needs, maintain their financial records, track their personal spending, bills, assets and liabilities, and suggest saving strategies.
Algorithmic trading and portfolio management
AI can provide valuable insights and forecast changes in market trends, exchange rates or investments. AI applications4 use data analytics that account for news, the current state of financial markets, sentiments across social media, economic indicators and historic financial data. They can assist in automated trading and portfolio management by offering risk-versus-return calculations and financial advice.
These technologies can be customized to individual risk profiles based on past investment decisions and financial goals to suggest actionable insights or inform investment strategies. For example, HSBC is using AI to boost its predictive analytics to identify potential high-growth stocks.
G.The Impact of Fintech on the Global Economy
Financial innovations are unlike other inventions in that they can directly impact the efficiency of the financial sector, which is how savings and investment are intermediated in an economy - and which then affect growth. Fintech is part of the digital economy that has produced innovations that have transformed the way we live, even as productivity growth has been slowing across advanced economies for decades. So far, it is the more open financial markets that have seen Fintech develop rapidly. One example is the e-payment system M-Pesa, which operates in Kenya, Tanzania and elsewhere, and is one of the biggest Fintech success stories since its emergence just a decade ago. By effectively transforming mobile phones into payment accounts, M-Pesa has increased financial access for previously unbanked people and is a perfect example of how Fintech has disrupted the financial sector and increased efficiency across the economy. The permissive stance of the Central Bank of Kenya allowed the sector to develop rapidly in the country. This 12 is consistent with a study by the Bank for International Settlements that found Fintech is most prominent in countries with less stringent banking regulations, higher incomes and less-competitive banking systems. If Fintech can improve financial inclusion elsewhere as it has in Kenya, then it would more efficiently channel savings into investment in industry, infrastructure, and human capital – the kind of capital needed for economic growth A report by McKinsey Global Institute concluded that widespread adoption and use of digital finance could increase the GDPs of all emerging economies by 6%, or a total of $3.7 trillion, by 2025—which could provide market access to 1.6 billion unbanked people, enable an additional $2.1 trillion in loans to individuals and small businesses, increase government tax revenue, and increase the balance sheets of financial services firms by as much as $4.2 trillion.10
H. Fintech in India
India has positioned itself as competitive FinTech hub globally with the highest fintech adoption rate. When compared to its peers and other FinTech hubs like UK, US, China and Singapore, India scores high in regulatory and government support, funding, technological preparedness and entrepreneurial spirit.
The Indian FinTech ecosystem continues to evolve, with new players entering the market and established ones diversifying their offerings. There are immense opportunities for FinTechs in India to tap both in urban and rural areas. However, there are challenges to address, including regulatory concerns, data security and low financial literacy among users. As the industry continues to mature, innovations will probably revolve around blockchain, artificial intelligence, machine learning and deeper financial inclusion.
In October 2024, Unified Payments Interface (UPI) achieved a historic milestone by processing 16.58 billion financial transactions in a single month, underscoring its pivotal role in India’s digital transformation. Launched in 2016 by the National Payments Corporation of India (NPCI), UPI has revolutionized the nation’s payment ecosystem by integrating multiple bank accounts into a single mobile application. This system enables seamless fund transfers, merchant payments, and peer-to-peer transactions, offering users flexibility through scheduled payment requests.
UPI has not only made financial transactions fast, secure, and effortless, but it has also empowered individuals, small businesses, and merchants, driving the country’s shift toward a cashless economy. This remarkable achievement highlights India’s commitment to leveraging technology for inclusive growth and economic progress.
The latest report by EY and Digital Lenders Association of India (DLAI) titled ‘The role of FinTech in building Viksit Bharat’ emphasizes that the India FinTech market is expected to expand by 30% to reach US$180-200 billion by 2029, fuelled by rising income, awareness and digital infrastructure. Digital lending is expected to have the largest share of the FinTech revenue pie by 2030. The key drivers of FinTech growth in India are rising levels of disposable income, financial inclusion initiatives, internet and smartphone penetration and government backed Digital Public Infrastructure. FinTechs in India have leveraged the Digital Public Infrastructure for on-boarding customers at a reduced cost and acquiring new customers with robust checks.
I.Regularoty Concern
The Need for Fintech Regulation One of the objectives of new fintech regulations is to combat the criminal activity fintech may provide the opportunity for. As technology evolves, so do those looking to cheat the system. As technology alters financial service attributes and market structure, financial regulation must therefore, adapt to remain effective. After 2008 global financial crisis, regulators have been trying to balance the objectives of innovation and growth with 14 considerations of financial stability and consumer protection, and as a result, they are developing an increasing number of experimentation-based approaches. Some involve regulators establishing contact points to meet with new entrants.to learn about technologies in order to be able to develop appropriate regulatory responses. Others have developed what are called sandboxes
. What is a Regulatory Sandbox? 12 • A regulatory sandbox is a regulatory approach, typically summarized in writing and published, that allows live, time-bound testing of innovations under a regulator’s oversight. Novel financial products, technologies, and business models can be tested under a set of rules, supervision requirements, and appropriate safeguards. • A sandbox creates a conducive and contained space where incumbents and challengers experiment with innovations at the edge or even outside of the existing regulatory framework. • A regulatory sandbox brings the cost of innovation down, reduces barriers to entry, and allows regulators to collect important insights before deciding if further regulatory action is necessary. • A successful test may result in several outcomes, including full-fledged or tailored authorization of the innovation, changes in regulation, or a cease-and desist order. • The first regulatory sandbox was launched in 2015 in the U.K. and generated great interest from regulators and innovators around the world. At the beginning of 2018, there were more than 20 jurisdictions actively implementing or exploring the concept.
The key objectives of Fintech regulation are the following:
(i) Address vulnerabilities and imperfections in financial markets that weaken financial stability, undermine market efficiency, and expose consumers to risk;
(ii) Provide incentives for institutions to take into account systemic risk
(iii) Protect consumers where information is hard or costly to obtain; and
(iv) Support competition and prevent oligopolistic behaviour.
Regtech
To ensure effectiveness of regulations, Regulatory Technology (Regtechs) are being introduced in a number of jurisdictions. Regtech is a community of tech companies that solve challenges arising from a technology-driven economy through automation. The rise in digital products has increased data breaches, cyber hacks, money laundering, and other fraudulent activities. With the use of Big Data and machine-learning technology, Regtech reduces the risk to a company’s compliance department by offering data on money laundering activities conducted online -activities which a traditional compliance team may not be aware of due to the increase of online underground marketplaces. Regtech tools seek to monitor transactions that take place online in real-time to identify issues or irregularities in the digital payment sphere. Any outlier is relayed to the financial institution to analyze and determine if fraudulent activity is taking place. Thus, Regtech helps in identifying potential threats to financial security and financial stability and can minimize the risks and costs associated with lost funds and data breaches.
The benefits of fintech for businesses in India
Digital transformation is inevitable for businesses in India. The fintech industry is playing a pivotal role in enabling this transition by providing innovative solutions that can help businesses drive growth, efficiency and operational agility.
Here are some of the key benefits of fintech for businesses in India:
1. Improved Customer Experience: Fintech solutions are helping businesses in India to provide enhanced customer experiences through features such as real-time payments, mobile wallet integration, AI-based chatbots etc. This is resulting in increased customer satisfaction and loyalty.
2. Cost Reduction: Fintech solutions are helping businesses to automate their processes and eliminate manual interventions. This is leading to cost savings in terms of time and resources. In addition, fintech companies are also providing competitive pricing models which are further reducing the costs for businesses.
3. Enhanced Security: Fintech solutions are equipped with advanced security features that protect businesses against data breaches and cyber attacks. This is ensuring that businesses can operate with peace of mind knowing that their data and operations are safe and secure.
4. Improved Regulatory Compliance: Fintech solutions are helping businesses to meet the ever-changing regulatory requirements more effectively. This is ensuring that businesses can avoid hefty penalties and maintain a good compliance record.
The challenges of fintech in India
The fintech industry in India is currently facing several challenges that are hindering its growth. One of the biggest challenges is the lack of access to quality data. This is a major problem because data is essential for developing new financial products and services. Without access to reliable data, fintech companies are at a disadvantage when it comes to innovation.
Another challenge facing fintech companies in India is the slow adoption of new technologies by traditional financial institutions. Many of these institutions are still using outdated systems and are resistant to change. This makes it difficult for fintech companies to partner with them and scale their businesses.
Finally, another challenge for fintech companies in India is the high cost of customer acquisition. Due to the low penetration of financial services in the country, fintech companies often have to spend a lot of money on marketing and advertising to reach potential customers.
Despite these challenges, there is still a lot of potential for growth in the Indian fintech industry. With the right policies and regulations in place, India could become a leading global player in this space.
The future of fintech in India
In recent years, fintech has been one of the fastest growing sectors in the Indian economy. India is now home to a number of world-class fintech companies and startups, and the sector is playing an increasingly important role in driving the country's digital economy.
Looking to the future, there are a number of trends that are likely to shape the future of fintech in India. Firstly, the government's push for a cashless society is likely to boost demand for fintech products and services. Secondly, with more and more Indians getting access to smartphones and internet connectivity, there is a huge untapped market for fintech companies to tap into. Finally, as India's middle class continues to grow, there will be an increasing demand for financial services that cater to their needs.
Thus, it is clear that the future of fintech in India is very bright. The sector has immense potential and is poised for rapid growth in the coming years.
5 Most Common Compliance Challenges for Fintech
1. Staying Ahead of the Curve
Keeping up with new and changing regulations can be overwhelming, especially for smaller firms with limited resources.
The finance and technology industry is subject to frequent updates and amendments to existing rules, making it a challenge to ensure ongoing compliance.
2. Data Management and Integration
Fintech and investment software providers must implement robust data governance frameworks and invest in technologies that enable seamless data integration and validation.
3. Third-Party Risk Management
Managing these relationships and ensuring their compliance with relevant regulations is a major challenge. Conducting thorough due diligence, establishing clear service level agreements, and monitoring third-party performance are essential for mitigating risk.
4. Cybersecurity Vulnerabilities
5. Balancing Innovation and Compliance
Key Takeaways
J. Concluding Observation
The future of fintech will likely include significant expansion in the next few years. As consumer demand for convenient digital financial apps rises and traditional financial institutions increasingly partner with or adopt fintech offerings, the line between fintech startups and established players will blur quickly.
Emerging technologies like blockchain, AI, and machine learning are poised to drive further changes in how payments are made, how money is lent, how funds are invested, and how customer service is done. Open banking initiatives and embedded finance products will increasingly integrate financial services seamlessly into nonfinancial platforms. Meanwhile, regulators are not stepping back, at least for now. Indeed, contrary to the typical story that regulators are holding back innovation, U.S. and EU regulators have been pushing for banks to provide consumers with more real-time payment options.
As AI is further integrated into financial systems, further industry automation is likely—as are AI-backed attacks on banking data. That's why risk management is also a significant aspect of fintech's future.
Author- Prof.Dr. M.K.Bhandari
Founder Director - GALTER
Contact -profmkb.galter@gmail.com
Notes and References
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