How Asset Management Improves Operations

Two sides of a coin. One often overlooked connection. A few years ago, I walked into a client war room during a critical outage. Multiple teams were scrambling—infra, apps, finance, procurement. The big question? “Is the failing device under warranty? Who owns it? What’s the impact if we replace it?” Silence followed by… spreadsheets. Why? Because the asset was tracked in finance. But the configuration item (CI)—the same physical device—was tracked in IT. Two records, two languages, zero alignment. That was the day the business realized: Assets and CIs aren’t separate systems—they’re two sides of the same coin. Here’s how I explained it: Assets help you track the cost, purchase, warranty, contracts, and depreciation. CIs help you manage the technical specs, relationships, support, impact, and incident/change history. You can’t run a smooth operation without knowing both: - What do we own? (Asset) - What does it impact? (CI) - Who uses it? Is it supported? Can it be replaced? - Is it still compliant? Is it costing us too much? When you unify #Asset Management and Configuration Management in platforms like #ServiceNow, the benefits are game-changing: - Faster incident root cause and resolution - Better contract and warranty leverage - Improved risk and change planning - Reduced cost from redundant or idle assets - Stronger compliance and audit readiness - True lifecycle visibility—from procurement to retirement Organizations that treat Assets and CIs with ServiceNow as unified discipline gain clarity. So here’s the takeaway: If you’re still treating assets and CIs as different coins— you’re missing the full currency of operational intelligence. Flip the coin. Unify the view. Empower your business. Because at the end of the day, every coin has two sides. And in IT, understanding both can save millions. Please share and comment if this resonates with you. "Image taken from an old #ServiceNow Configuration Management Process Workshop document" #ServiceNow #ITAsset #CMDB #DigitalTransformation #OperationalExcellence #Technology #ITOperations #ITSM #Leadership #EnterpriseArchitecture #CSDM

When it comes to a real estate syndication, many people have it WRONG 😵 ... They completely focus on ACQUISITIONS (finding the deal, securing financing, getting the property under contract, & closing). 🤝 We have been working on a new acquisition recently & excited that it's fully subscribed, BUT what truly determines the long-term success & profitability of a syndicated deal? 🤷♀️ ➡️ ASSET MANAGEMENT! ⬅️ This is the ongoing oversight of a property after acquisition. It includes everything from: ✅ Managing the property manager ✅ Executing the business plan ✅ Optimizing expenses ✅ Increasing revenue ✅ Ensuring consistent communication with investors ✅ And more... I recently interviewed Bonny Wayman, a Partner and Asset Manager at Wild Oak Capital on this topic. 🎥 She shares some really helpful insight in the video (link below) & is doing an incredible job in this space. We met at the Best Ever CRE Conference in Salt Lake City earlier this year, & have a lot in common as entrepreneurial moms & real estate investors. 🙋♀️ 🙋♀️ Here’s WHY asset management matters: 🙏 Protects Your Investment: You can invest in the best property that is purchased at the lowest price, but a great deal can go sideways without strong asset management. Effective oversight ensures the property stays on track with projections! 🙏 Drives Performance: From improving occupancy to implementing value-add renovations, asset managers drive NOI growth — directly impacting returns. 🙏 Maximizes Investor Returns: Investors count on distributions & capital appreciation. Proper asset management ensures both are optimized throughout the holding period. 🙏 Mitigates Risk: Markets shift & unexpected issues arise. Active asset management allows for quick decisions & course corrections. In short, it’s not just about buying the asset — it’s about OPERATING IT SUCCESSFULLY. 🏢 That’s where experienced, hands-on asset management makes all the difference. 👏  If you're interested in learning more about how Taylored Investments approaches asset management in our deals, reach out — we’d be happy to share. https://lnkd.in/eP9VfFEH #realestate #investing #assetmanagement #syndication #passiveinvesting