Remote Work Policies and Guidelines

''Always on'' isn't commitment. It's slow-motion burnout. 7 new rules to protect your peace: Burnout thrives where boundaries don't exist. These 7 new rules help you set clear boundaries (without creating tension): ❌ Old Rule: Be available 24/7 - and apologize for limits. ✅ New Rule: Set clear communication boundaries upfront. ↳Set auto-responses for non-working hours. ↳Communicate clear working hours upfront. ↳Schedule buffer time for deep work or breaks. ❌ Old Rule: Take every meeting. ✅ New Rule: Question every invitation. ↳Ask, "What’s the desired outcome?" ↳Suggest alternatives to meetings. ❌ Old Rule: Power through. ✅ New Rule: Schedule rest like meetings. ↳Buffer 5-10 min breaks between calls. ↳Take a real lunch away from your desk. ↳End your workday at a set time. ❌ Old Rule: Reply immediately. ✅ New Rule: Respond strategically. ↳Batch emails 3x daily. ↳Use templates for common requests. ↳Schedule emails only for business hours. ❌ Old Rule: Say yes to prove worth. ✅ New Rule: Say no to protect impact. ↳Review priorities before committing. ↳Ask, "What needs to drop for this?" ↳Say, "Let me check and circle back." ❌ Old Rule: Push through overwhelm. ✅ New Rule: Listen to overwhelm. ↳Do weekly energy audits. ↳Schedule key tasks during peak energy hours. ↳Get specific about what’s causing overwhelm. ❌ Old Rule: Be everything to everyone. ✅ New Rule: Be significant to a few. ↳Nurture your most vital relationships. ↳Delegate tasks others can do 80% as well. ↳Focus on high-impact activities. The old way of overcommitting is outdated. Time to rewrite the rules and create boundaries that actually stick. Which boundary will you set first? -- ♻️ Repost to let your network know there are new rules in town! 🔔 Follow me Dr. Carolyn Frost for more insights on setting boundaries that stick

I had initially decided I wasn’t going to post about Amazon’s RTO mandate because there was already so much noise, but the more I hear of current employee reactions and experiences, the more I am compelled to add my thoughts to the conversation.   Because I don't believe that the backlash from employees about Amazon’s RTO mandate is about remote work.   Instead, it's about a profound breach of trust they are feeling, shaking the foundation of #employeeengagement and #employeeexperience at Amazon.   Where and how did the trust get broken? A few examples I have been hearing from current employees…   💔 Employees who were hired in the last few years during a time of heavy remote work, hired under the guise that their roles would always be remote, feel that the trust has been broken because this is not the expectations they agreed to.   💔 Employees who first heard about the RTO from the news instead of their own leadership feel like they can no longer trust their leaders for open communication and transparency.   💔 Employees who have altered their lives as a result of remote work now have to upend them (again), making them feel unheard and uncared for, another breach of trust.   Trust is the cornerstone of any successful organizational culture. Trust is what drives innovation and collaboration, organizational commitment, and high performance.   It takes time to build but can be broken in an instant.    And when trust is broken, it reverberates through every aspect of the employee experience, making people doubt your decisions and motives, making them anxious for the next change, making them wonder if they belong.    They become suspicious. And suspicious people aren't engaged or productive.   That's what we are seeing with these Amazon employees. It's not about WHERE they work, it's about how they feel they have been treated and the mistrust they now feel.   As Amazon moves forward, it will be interesting to see if and how they prioritize rebuilding this trust by fostering open communication, honoring commitments, and demonstrating genuine care for employee well-being. #iamtalentcentric

All is not well in fully-remote OR fully in-office work. While new Gallup research reveals that fully remote workers are more engaged than even hybrid workers (and fully on-site workers are the least engaged - a slap in the face of RTO), they aren't thriving the most - hybrid workers are. It's perhaps no surprise (to all but some CEO's and managers) that fully on-site workers are thriving the least. Interestingly, hybrid workers experience the most stress (just a hair more than fully remote), and disturbingly, fully remote workers are more likely to experience anger, sadness, and loneliness - by a decent margin. Gallup believes that physical distance can create mental distance and that work becomes "just work" without deeper connections with coworkers that can be more easily formed from spending time together in person. They also think that it's the autonomy that comes with remote work which can create stress and lead to the negative emotions mentioned above. I think these are very interesting findings, and I would like to believe that most companies would take the time to reflect on them and take appropriate action. Here's what I think companies can do: 1. Address the emotional well-being of remote workers with regular check-ins, mental health resources, and virtual social activities to combat isolation. 2. Optimize hybrid work environments by creating create clear boundaries between work and home life, help their workers manage workloads effectively, and ensure hybrid workers aren't overcompensating with longer hours. 3. Explore the advantages of remote work, seek to understand what drives the higher engagement and apply these lessons across all work arrangements. 4. Given that each work arrangement faces different challenges, develop tailored well-being strategies for each work type. A one-size-fits-all approach isn't the way to go. 5. Ensure that remote workers have career development opportunities, opportunities to develop meaningful social connections, and achieve work-life balance to close the thriving gap. 6. For companies that are (or are considering moving to) fully in-office work, reconsider hybrid and/or remote work for the clear benefits. I know - wishful thinking, especially for #6. Here's the full Gallup report: https://lnkd.in/ezQB4K5q #WellBeing #EmployeeEngagement #WorkLifeBalance #FutureOfWork #RTO

"Remote means work from anywhere! Stop adding location requirements to your remote jobs!" These are common complaints I hear on this platform so I wanted to break down WHY there are often location requirements on remote jobs. First, a definition: remote means you're not working from an office. It doesn't mean you can work from anywhere. A job can be remote and still have: - location requirements - time zone requirements - a requirement around working from a consistent location - requirements around your home office setup or environment Remote doesn't inherently mean that there's complete location flexibility, that the company operates asynchronously, or that you can work from anywhere. When making these decisions, remote companies are considering things like tax laws, security concerns, regulatory considerations, the ability to provide benefits and comply with HR laws which vary by state/country, and cultural/cost implications that may come with people being in different time zones or locations. Every company is going to do a cost-benefit analysis when deciding how to structure remote work, and that means that a job can be remote, but still have a lot of constraints on where and when the work is done.

Over the past several years, I've written several times about ongoing #COVID19 risks*, employers' responsibilities to protect employees' health, and how accomodating the health concerns of the immunocompromised, disabled and others are a vital #DEI consideration. I predicted that stringent Return to Office (#RTO) policies would end up in courtrooms to determine if working in an office is truly a vital job requirement and whether employers are accomodating the diversity of health risks people face. Fortune's article notes, "After seemingly having won the return-to-office wars, employers may be walking into a legal storm by enforcing rigid return-to-office (RTO) mandates... Rigid RTO policies are disproportionately impacting disabled employees, mothers, and older workers–and could even, in certain cases, breach the law." The Americans with Disabilities Act is over 30 years old, but it pertains very much to our current age of ever-evolving COVID variants and repeated reinfections. The ADA’s reasonable accommodation obligation includes “modifying workplace policies” and “might require an employer to waive certain eligibility requirements or otherwise modify its telework program for someone with a disability who needs to work at home.” We know people with comorbidities face additional risks from COVID infections, thus some with disabilites are filing complaints to fight for accomodations from overly strict RTO policies. And it's not just people with disablities filing claims. "Companies are facing a rise in mental health disability discrimination complaints from employees who view remote work as a reasonable accommodation. The Equal Employment Opportunity Commission (EEOC) has observed a 16% increase in such charges between 2021 and 2022, particularly for conditions like anxiety, depression, and post-traumatic stress syndrome." Then there's older workers, who say they are more likely to retire due to forced to RTO (and less likely to do so when offered remote options.) "If RTO policies disproportionately affect older employees, either by forcing them into early retirement or by making their work conditions less favorable compared to their younger counterparts, employers could face age discrimination claims." The pandemic demonstrated companies can operate with workers remote and that employees can be productive and engaged in remote or hybrid work arrangements. Overly stringent RTO demands fly in the face of those lessons learned, and that is causing a rise in claims and lawsuits. Smart employers will consider what sort of flexibility it can offer to all employees, accomodate individual employee's unique health needs, and strive to make offices and workplace as safe as possible from the continued surges of COVID infections. *See the first comment for a note on ongoing COVID risks. https://lnkd.in/gyxYmuRA

Digital-first doesn't mean "never in person" -- but how often is enough? There's mounting evidence of the right reasons and better ways of conducting team gatherings that are meaningful and have impact. 1️⃣ Annie Dean and the team at Atlassian have described their evidence that quarterly team gatherings conducted work: the positive engagement lasts for 4 to 5 months. And, getting together with your team does more for overall sentiment by far than corporate events, happy hours or t-shirts. 2️⃣ Debbie Lovich and Rosie Sargeant's work at Boston Consulting Group (BCG) shows that that highest employee satisfaction and compliance when it comes to #hybridwork comes from focusing on key events. What are key events? Those quarterly gatherings, plus moments like new team formation, big project kickoffs, and people generally like in-person gatherings for onboarding or training across functions and teams. 3️⃣ Quarterly might be a minimum, but let teams decide their cadence through team-level agreements. Lauren DeYoung and Robert Toohey at Allstate shared that Marketing isn't just one function -- that marketing analysts might gather monthly or quarterly, while content designers do 2-3 days a week together in person. 4️⃣ Last, and not least, Harvard Business School Professor Prithwiraj Choudhury has just started sharing some fantastic new research he did with Zapier (hello Wade Foster!). He found that people who connected in person continued to communicate for 2 and 3 months afterwards with no falloff. The big watch-out though? Birds of a feather flock together: make sure that you design your events so that people who are from different teams and especially different demographics mingle. It can be as simple as random assortment into cars for a drive to the event. Check out more about Raj's findings in this great interview he did with Rob Sadow for Flex Index: https://lnkd.in/gWqQiPEC #FutureOfWork #gatherings #engagement #hybrid #remote #remotework #management #leadership #meetings

Remote is freedom in the U.S. It’s isolation in parts of Europe. And in the world of executive hiring, that one cultural difference is shifting how companies win (or lose) talent fast. When I first started working across both markets, I didn’t fully understand just how differently “hybrid” landed in New York vs. Amsterdam. Or in Barcelona vs. Boston. But here’s what I’ve seen after placing senior leaders across both regions for 12+ years: → In the U.S., remote work is often positioned as autonomy. It signals trust. Flexibility. And in a culture that celebrates hustle and independence, it’s seen as a career enabler. → In Europe, remote work especially when not well integrated can signal distance. It can feel like a barrier to culture, learning, or leadership visibility. Especially in regions where collaboration and social cohesion are prized. Neither approach is wrong. But blanket hybrid policies miss the mark when they ignore regional nuance. Let’s take a real-world example: → I’ve placed execs in the U.S. who negotiated full-remote C-level roles—with board approval. → I’ve seen execs in Germany decline offers because the leadership wasn’t visible enough in the office to earn trust. This isn’t just about where people work. It’s about how they connect, build influence, and lead. Here’s what’s working: - In the U.S., leaders win when they prioritize asynchronous communication, results over hours, and flexibility over optics. - In Europe, leaders win when they blend in-office structure with intentional, high-trust hybrid systems especially in France, Germany, and Southern Europe. - In global companies, the best leadership teams localize their hybrid models by culture, not just function. Because leadership isn’t one-size-fits-all. It’s context-aware. The companies that retain top talent across borders are the ones who’ve realized this: → Hybrid policy = talent strategy. → Culture fit = localized leadership, not just compensation. → Remote can be freedom or friction depending on how you lead. I spend a lot of my time now helping FMCG leaders navigate these nuances. Hiring across regions is one thing. Retaining leaders across regions? That’s a whole different skillset. And if we want high-performing teams in this global market? We need to stop managing policy and start leading with understanding. Let’s talk if your cross-market leadership model could use a reset. #ExecutiveSearch #HybridLeadership #RemoteWork #TalentStrategy #FMCG #ConsumerGoods #LeadershipHiring #USvsEurope #CultureDrivenLeadership #FutureOfWork

Hybrid Meetings ≠ Inclusive Meetings. I’ve lived it - and here’s 5 practical tips to ensure everyone has a voice, regardless of location. I spent more than 10,000 hours in hybrid meetings while as a remote leader for The Clorox Company. I was often the 𝘰𝘯𝘭𝘺 remote attendee - while the rest of the group sat together in a conference room at HQ. Here’s what I learned the hard way: 𝗠𝗲𝗲𝘁𝗶𝗻𝗴𝘀 𝗱𝗼𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗺𝗼𝘃𝗲 𝘄𝗼𝗿𝗸 𝗳𝗼𝗿𝘄𝗮𝗿𝗱, 𝘁𝗵𝗲𝘆 𝘀𝗵𝗮𝗽𝗲 𝘁𝗲𝗮𝗺 𝗰𝘂𝗹𝘁𝘂𝗿𝗲... ...by showing who gets heard, who feels seen, and who gets left out. If you're leading a distributed or hybrid team, how you structure your meetings sends a loud message about what (and who) matters. 𝟱 𝘁𝗶𝗽𝘀 𝗳𝗼𝗿 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗶𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗵𝘆𝗯𝗿𝗶𝗱 𝗺𝗲𝗲𝘁𝗶𝗻𝗴𝘀: 1️⃣ 𝗗𝗲𝘀𝗶𝗴𝗻𝗮𝘁𝗲 𝗮 𝘀𝘁𝗿𝗼𝗻𝗴 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗼𝗿 – who will actively combat distance bias and invite input from all meeting members 2️⃣ 𝗔𝘀𝘀𝗶𝗴𝗻 𝗮 𝗽𝗿𝗼𝗱𝘂𝗰𝗲𝗿 – to monitor the chat and the raised hands, to launch polls and to free up the facilitator to focus on the flow 3️⃣ 𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲 𝗹𝗼𝗴 𝗶𝗻 - so that there is equal access to the chat, polls, and reactions 4️⃣ 𝗕𝘂𝗱𝗱𝘆 𝘀𝘆𝘀𝘁𝗲𝗺 – pair remote team members with in-room allies to help make space in the conversation and ensure they can see and hear everything 5️⃣ 𝗣𝗿𝗲𝗽 𝗮 𝗯𝗮𝗰𝗸𝘂𝗽 𝗽𝗹𝗮𝗻 – be ready with a Plan B for audio, video, or connectivity issues in the room 𝘞𝘢𝘯𝘵 𝘵𝘰 𝘵𝘢𝘬𝘦 𝘵𝘩𝘪𝘴 𝘦𝘷𝘦𝘯 𝘧𝘶𝘳𝘵𝘩𝘦𝘳? 𝗧𝗿𝘆 𝗮 𝗗𝗶𝗴𝗶𝘁𝗮𝗹-𝗙𝗶𝗿𝘀𝘁 𝗺𝗲𝗲𝘁𝗶𝗻𝗴. If even one person is remote, have everyone log in from their own device from their own workspace to create a level playing field. 🔗 𝗚𝗲𝘁 𝗺𝗼𝗿𝗲 𝘁𝗶𝗽𝘀 for creating location-inclusive distributed teams in this Nano Tool I wrote for Wharton Executive Education: https://lnkd.in/eUKdrDVn #LIPostingDayApril

I have made and saved a lot of money using remote teams across all of my companies.  Here’s how you do it: Almost every business could use at least some remote talent. It’s a great way to access a broader talent pool than your local area. You can also lower overhead costs — less office space, lower bills, and even hire talent from other countries. So how do you get the most out of a team that you don’t see face to face? Step 1: Define your objectives and needs Nail down your biggest reason for building a remote team. Broaden your hiring pool? More flexibility? Lower costs? Your main goal guides your future decisions. Then, assess which of your positions are suitable for remote or hybrid work. — Step 2: Develop a remote work policy A solid policy sets the tone and expectations for your team. Try to answer all questions ahead of time. Clarify Scope and Purpose: •  Who is eligible to work remotely? • For hybrid, how many days? • Is there a distance requirement? Set Communication Standards: • When should people be online and available? • What communication tools should they use? Security Protocols: Password manager?  VPN? Are you providing work equipment or expecting BYOD? — Step 3: Update your hiring process Build remote-specific job descriptions: Highlight skills like self-discipline and communication. Use diverse recruitment channels: Remote-specific job boards and communities. Tailor interviews for remote readiness: Include video calls and assess their home office setup. — Step 4: Find the right tools & technology Equip your team with tools that support collaboration and productivity. You’ll probably need: • An async communication hub (like Slack) • A video call platform (Google Meet) • A project management tool (Asana or Trello) • Hardware/software support Provide equipment or offer a stipend. — Step 5: Establish clear communication guidelines Effective communication is the backbone of remote work. Do you need people to: • Set online statuses? • Post daily updates? • Follow a response time rule? • When do you need people available for video calls? Make sure to set regular meetings and check-ins. Weekly stand-ups and monthly all-hands help keep everyone aligned. — Step 6: Build a strong team culture Strong remote teams thrive on culture and connection. Start with thorough virtual onboarding. Set up meet and greets and mentoring sessions. Add regular team activities: • Virtual coffee breaks • Game time • Casual Slack channels Celebrate everything: • Individual and team wins • Holidays • Company milestones — Step 7: Keep tabs on performance Address concerns head-on with clear goals and regular feedback. Set SMART goals: Specific, Measurable, Achievable, Relevant, and Time-bound. Schedule quarterly reviews. Focus on outcomes — not hours worked. — If you’re interested in remote staff for your teams. Comment below or message me and I’ll get you connected.

Remote work benefits more than just the disabled community. Here’s why it’s not just a great accommodation but a win-win for everyone: - Greater Accessibility: For disabled people, remote work removes many of the physical barriers to traditional office environments. No need to navigate inaccessible transportation or buildings; remote work allows people to contribute fully from the comfort of their own homes. - Flexibility: Remote work offers flexibility in work hours and environments, which benefits parents, caregivers, and anyone who needs to balance personal responsibilities with their career. This flexibility promotes a healthier work-life balance and greater job satisfaction. - Increased Productivity: Many employees report being more productive when working from home. Without the distractions of a busy office, people can focus more easily on their tasks, leading to improved efficiency and outcomes. - Expanded Talent Pool: Remote work allows companies to tap into a broader talent pool, hiring the best candidates regardless of geographic location. This is especially important for disabled people who may have limited access to traditional workplaces but possess valuable skills and expertise. - Cost Savings: Remote work eliminates commuting costs and reduces the need for large office spaces, benefiting both employees and employers. This can lead to significant savings and a more sustainable way of working. - Environmental Impact: Fewer commutes mean a lower carbon footprint, contributing to environmental sustainability. Remote work isn’t just an accessibility solution, it’s an innovative, inclusive model that benefits us all. What are your thoughts on this? #RemoteWork #Accessibility #Inclusion