How to Communicate Personal Development Needs at Work

Closed mouths don’t get fed and closed minds don’t get ahead. 😏 As administrative professionals, we’re often praised for anticipating the needs of others, staying two steps ahead, and solving problems before anyone even knows they exist. But while we’re busy advocating for everyone else, we sometimes forget to advocate for ourselves. Let me say it loud and clear: it’s okay to ask for what you want in your career. Whether it’s requesting a seat at the table during key meetings, asking for more professional development opportunities, pushing for a well-deserved raise, or even redefining your role to reflect the full scope of what you bring to the team—it all starts with you. No one is going to read your mind. It’s up to you to articulate your goals, your needs, and your worth. Asking doesn’t make you demanding or “too much.” It makes you clear, confident, and in control of your career. Here’s how you can start asking: 1️⃣ Know Your Value: Reflect on your contributions. Are you saving time, improving processes, or enhancing communication across teams? Highlight the tangible and intangible ways you add value. 2️⃣ Be Specific: Don’t just say, “I want to grow.” Say, “I’d like to take on more project management responsibilities” or “I want to attend a leadership workshop to strengthen my skills." 3️⃣ Own Your Accomplishments: Speak proudly about your wins. If you don’t celebrate your success, who will? 4️⃣ Start the Conversation: Schedule time with your manager to discuss your career goals. Approach it as a collaborative conversation about how you can align your growth with the organization’s needs. 5️⃣ Follow Through: Asking is the first step; action is the next. Show how you’re continuously learning, growing, and ready to step into that next level. So, what’s one thing you’re ready to ask for in your career? A bigger role? A certification? More flexibility? Let’s hear it in the comments—and then go ask for it. Because the only thing standing between you and the next level is the courage to speak up. 💬

Learning how to manage up is a key to success. Here's one template I wish I had earlier in my career to help people manage up (and down) better. Ideally you have an experienced manager who knows how to create clear goals, provide specific detailed feedback and helps you remove blockers. Unfortunately I chat with tons of operators who don't feel like they get clear enough direction. Instead of waiting for things to change, take things into your own hands and drive a clear 1:1 or regular communication with your manager. How? Fill out this document, update it weekly and go over it with your manager. The Keys: 1. Goals this quarter, your current results and projected results - this will help you get alignment on the goals and force your manager to be clear about what success looks like 2. Wins - What went particularly well this week. It's important for both of you to celebrate your successes and to reflect on why certain things worked (this make it a lot easier to get critical feedback when they need to give it) 3. Updates - Last week I completed X -This upcoming week will be successful if: (write out 2-3 priorities) - Throughout my career I've found people throwing more and more things at me. The reality is that we only have so much time and everything has an opportunity cost. Therefore, by writing out your 2-3 priorities, you are explicitly getting alignment on what other things you are putting on the back burner. If your manager doesn't agree with your priorities then at least you can discuss that and get aligned on what should be rearranged. 4. Roadblocks, concerns & items needing input - This is the section or the conversations throughout the week where your manager can help you problem solve based on their previous experiences or knowledge, they can help you think through different solutions to the problem and pressure test your thinking or they can just sign off on whatever it is that you are trying to get across the line. 5. Personal Development (PD) - This is the section where you're going to both reflect and push for specific and clear feedback from your manager. It'll force both of you to reflect regularly and figure out what to focus on to improve. -PD skill I am working on: -PD update from last week: -PD idea for next week:   -Feedback from this week: -What I think I did well: -What I think I could have done better: -What manager thinks I did well or could improve: (Ask!) -What I think my manager did well or could improve: 6. Stretch Question (Your manager will ask you a question. No need to fill anything in.) Now I understand that many companies are opting not to do 1:1s. Each company should do what they believe is right, but even if you don't have 1:1s I do believe you should be having each of these conversations regularly Huge thank you to my partner Rebecca Price for creating this template that has helped me as a manager immensely and put structure around many of the things I did naturally earlier in my career.

It's surprising how many people have never had meaningful career conversations with their managers (or their direct reports). I don't mean conversations that are solely backward-looking about recent performance or forward-looking about the next promotion. I mean holistically taking stock of the journey: where you've come from, where you are now, where you're headed, where you'd like to go, the tools you need in your toolbox to get there, and the people you need in your support crew. Several years ago, I created a framework to guide career conversations with my direct reports. It's a somewhat cheesy framework, but it leads to rich conversations and strategic, as well as tactical, action plans. It's not meant to be prescriptive, but rather a guide for meaningful reflection and action. I offer it in case it's helpful to anyone here. (I'd also love to know how others approach leading or engaging in career conversations. Do you have your own framework that you'd be comfortable sharing?) Here’s mine: GROWTH G is for Goals. Personal and professional aspirations: How do you think about these today, and how have they evolved over the past 2, 5 years? What matters to you when you reflect on your career adventure thus far? What do you want to build on and carry forward, or leave behind? R is for Reflection. Self-awareness and feedback: What significant milestones or achievements have you accomplished in your career so far? When have you felt strongest and most fulfilled? Least? Where are you currently stretching and reaching the most? Where do you feel most uncomfortable – both positively and negatively? O is for Opportunities. Skill development and growth path: Together, we’ll identify the skills needed to develop further on the current path, or to strike out on a new path. W is for Wellbeing. Personal and professional balance: How are you balancing your work and personal life? What strategies do you use to maintain your wellbeing? Are there any areas where you feel you need more support or resources to ensure a healthy balance? T is for Team: Collaboration and mentorship: Who are the key people in your professional network? How are you leveraging relationships for growth? How are you contributing to others' growth? Who can and should we expand your network to include? H is for Holistic Action Plan. Actionable steps and accountability: What specific actions will you take to move toward your goals? How will we track your progress? What milestones will we set to ensure accountability and continuous growth?