Author: Keith Boyd
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Vuln.AI: Our AI-powered leap into vulnerability management at Microsoft
In today’s hyperconnected enterprise landscape, vulnerability management is no longer a back-office function—it’s a frontline defense. With thousands of devices from a multitude of vendors, and a relentless stream of Common Vulnerabilities and Exposures (CVEs), here at Microsoft we faced a challenge familiar to every IT decision maker: how to scale vulnerability response without scaling… Read More
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Inside Microsoft: Being Customer Zero in an AI-powered world
Microsoft Digital stories The rate of change in IT is accelerating at a blistering pace. AI-powered capabilities like Microsoft 365 Copilot have enabled a new era of employee productivity. Today, agentic capabilities are supercharging IT like never before. As IT leaders, we are living in extraordinary times. But change can be destabilizing, even during normal… Read More
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The future of work is here: Transforming our employee experience with AI
Microsoft Digital stories The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly followed by the generative AI revolution in 2022, we’re living through a time of unprecedented workplace change. From flexible work to the advent of generative AI tools… Read More
All posts by Keith Boyd
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Enterprise AI maturity in five steps: Our guide for IT leaders
Charting a course through today’s digital landscape means navigating the transformative potential of AI—a technology redefining how organizations innovate and adapt. For leaders seeking to turn the promise of AI into action, the journey begins with clarity of purpose and…
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Reimagining how we collaborate with Microsoft Teams and AI agents
Microsoft Digital stories In 2017, the introduction of Microsoft Teams revolutionized how our employees connected and collaborated. Fast forward to 2025, and the employee experience landscape has evolved dramatically, both here at Microsoft and in the world at large. Teams remains the…
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Unlocking the value of Microsoft 365 Copilot at Microsoft
In Microsoft Digital, the organization’s IT department, we get to share our internal learnings deploying and using Microsoft 365 Copilot at Microsoft with many enterprise customers. During in-person briefings, I often remind customers that Copilot is still quite new, and…
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Digitally transforming Microsoft: Our IT journey
The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the Azure cloud, to our modern engineering era highlighted by the rise of AI. The company…
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AI-powered agents in action: How we’re embracing this new ‘agentic’ moment at Microsoft
When we launched Microsoft 365 Copilot in February of 2023, it was a watershed moment in the history of Microsoft. By incorporating next-generation AI into the productivity tools that millions of people depend on every day, a new era of…
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Microsoft 365 Copilot for executives: Sharing our Customer Zero deployment and adoption journey at Microsoft
Generative AI has captured the world’s attention, and businesses are taking notice. According to Microsoft’s annual Work Trends report, 70% of people would delegate as much work as possible to AI to lessen their workloads (Microsoft, Work Trends Annual Report: Will…