Adding licenses and setting up dynamic updates
Before we can start adding licenses, the device needs to be registered. You will need to note down the device’s serial number or, if you do not have a support portal account, the sales order number to create a new account. The sales order number will typically be sent to you by your distributor or reseller after you’ve placed your order.
Open a new tab or browser and navigate to https://support.paloaltonetworks.com. If you do not have an account yet, you will first need to create a new one so that you can gain access to the portal from where you will be able to manage all your devices, activate your licenses, download software packages and updates, and access support cases. If you already have a Customer Support Portal (CSP) account, you can skip to Registering a new device.
Creating a new account
When creating a new account, you will be asked for an email address and whether you want to register using a serial...
