Incident Reporting and Communication
In cybersecurity, the gap between detecting and effectively addressing an incident can have significant consequences. Miscommunication, unclear responsibilities, or poorly articulated findings can lead to delays, regulatory penalties, reputational harm, and increased vulnerability to further attacks. This underscores the need for a well-structured approach to incident reporting and communication.
Incident reporting and communication is the process of documenting and sharing relevant information about a cybersecurity event with the appropriate stakeholders in a clear, timely, and actionable manner. This skill ensures that incidents are escalated, analyzed, and resolved efficiently while aligning organizational actions with legal, regulatory, and strategic priorities.
This chapter explores three critical dimensions of incident reporting and communication. The first is stakeholder identification and communication, which involves understanding...
