Praia Intelligence is an AI-powered digital personalization engine designed to unify identity, data, and patient engagement workflows and transform them into actionable context. The feature delivers more advanced real-time personalization and automation for health systems across acquisition, engagement, and retention efforts.
Praia Intelligence brings three powerful capabilities to the Praia Health platform.
Transforms siloed data into a unified knowledge graph for identity resolution and actionable context.
Drives real-time personalization through next best action engines and dynamic nudges.
Leverages AI-assisted and ML agents to automate outreach, optimize forecasting, and strengthen retention.
Praia Intelligence utilizes AI and ML models to build unified patient profiles, drive care recommendations, and prompt re-engagement. The models incorporate deterministic n-of-1 data inputs such as demographics, historical and upcoming appointments, health alerts, geolocation, and previous engagements through dynamic nudges. These data points are not limited to just the EMR, but instead integrate third party sources to drive recommendations for billing, RPM, lab results, and more.
Praia delivers a human-in-the-loop architecture that enables health systems to configure, deploy, and continuously observe AI-assisted agent tasks within a secure, compliant environment.
“Praia Intelligence gives us greater control over our patients’ journeys and empowers our teams to guide engagement with far more precision. We’re able to make a bigger impact without adding more time, effort, or staff—shifting our focus from managing tools to truly shaping patient experiences.”
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