Marketing in The New Normal
Marketing in The New Normal
Prepared for: Briefing: Looking at the emerging trends within marketing in light of COVID-19, including trends on authenticity, corporate social responsibility, and social
Your Brand Team media.
Prepared by:
Hayley & Courtney
Top Insights
Systemic CSR Consumers call for ever-more authentic forms of corporate social responsibility
Trend - Corporate social responsibility is integral today. The Internet enables consumers to research whether a company's CSR plans are more marketing-based than action-oriented, and so brands are utilizing their reach
to advocate within greater systems of power (as opposed to ways that exist solely within the brand's eco-system). Insight - Acts of injustice are amplified in the social media age. Thus, this generation is not able or willing
to turn away from these issues, making CSR more important than ever. The Internet also enables more education on political issues, heightening their expectations of brands' claims to advocacy. In the example of anti-
racism initiatives and the uproar of May 2020, supporters understand the pervasiveness of systemic racism, and how large brands are in a unique position to [continued online]
Personalized Sharing Brands release apps that allow for more intimate sharing between friends
Trend - Brands are creating apps or functions within apps that allow for sharing more personal details or moments between friends. Things that people normally wouldn't involve others in--like meditation or investing--are
being explored as ways to strengthen relationships. Insight - With more anonymous or anonymous-seeming platforms for people to interact on, consumers have become accustomed to being more personal in the
exchanges they have with others. These diminished formalities have resulted in a culture among Millennials and Gen Z where people are more willing to personal share information, moments and learn from one another,
and turn to platforms that facilitate this process.
Genderless Intimates Brands that sell intimate prioritize gender neutral products and campaigns
Trend - When it comes to lingerie and intimates, gendered products and campaigns have always been the norm. Now, brands are being more inclusive in who they represent in this space, with gender neutral products and
campaigns that showcase models with different genders. Insight - Millennial and Gen Z consumers tend to be more open minded and understanding of the nuances that come with people's gender identities, and they
expect that brands showcase that. Individuals from this generation want to be able to identify strongly with the brands they choose to purchase from, and are more likely to do that with those that hold their same values.
Top Microtrends
Mobile-First Beauty
Star-Studded Genderless Mature Modeling Agencies Inclusive Tech Campaigns
Communities
Skincare Ads Grey Model Agency Works with The Institute of Coding Recently
Cherie's Platform Shares
Rihanna's Fenty Skin Ad Stars Mature Models Who Redefine Debuted The 404 Not Found
Personalized Content, Reviews
A$AP Rocky and Lil Nas X the Industry Video Series
& More
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Systemic CSRo
Consumers call for ever-more authentic forms of corporate social responsibility
Trend - Corporate social responsibility is integral today. The Internet enables consumers to research whether a company's CSR plans are more marketing-based than action-oriented, and
so brands are utilizing their reach to advocate within greater systems of power (as opposed to ways that exist solely within the brand's eco-system).
Insight - Acts of injustice are amplified in the social media age. Thus, this generation is not able or willing to turn away from these issues, making CSR more important than ever. The
Internet also enables more education on political issues, heightening their expectations of brands' claims to advocacy. In the example of anti-racism initiatives and the uproar of May
2020, supporters understand the pervasiveness of systemic racism, and how large brands are in a unique position to dismantle it from the top-down.
Branded Anti-Racists Iniatitives Inclusive Free Streaming Iniatitives Donation-Matching Inclusive Initiatives Branded Racial Equality Initiatives
IBM Emb(race) Calls on Congress to Ensure Racial Cineplex Debuted the 'Understanding Black Stories' Dropbox Black Lives Matter to Match Donations HP Leading With Values Aims to Combat Systemic
Equality Project Made in June Racism
Popularity 8 Related
4.2 Activity 4,288 Total Clicks
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Freshness URL: Hunt.to/430667 All Rights Reserved
Branded Anti-Racists Iniatitiveso
IBM Emb(race) Calls on Congress to Ensure Racial Equality
In light of the recent news and the Black Lives Matter protests, software
company IBM has launched a new initiative to dubbed IBM Emb(race) to
support and empower the black community. Previously, the brand was
developing facial recognition and analysis software, but has since
stopped this production as "mass surveillance [and] racial profiling [is a]
violation of basic human rights or freedoms."
Popularity 4 Related
6.9 Activity 5,855 Total Clicks
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Freshness URL: Hunt.to/430662 All Rights Reserved
Systemic CSRo
Consumers call for ever-more authentic forms of corporate social responsibility
Insight - With more anonymous or anonymous-seeming platforms for people to interact on, consumers have become accustomed to being more personal in the exchanges they have
with others. These diminished formalities have resulted in a culture among Millennials and Gen Z where people are more willing to personal share information, moments and learn from
one another, and turn to platforms that facilitate this process.
Popularity 9 Related
8.6 Activity 16,935 Total Clicks
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Freshness URL: Hunt.to/435186 All Rights Reserved
Personalized Sharingo
Brands release apps that allow for more intimate sharing between friends
Insight - In the current crisis, people are losing their incomes, their routines, and their sense of normalcy as they navigate the anxieties of our new normal. With this pandemic coming on
the tails of increased awareness of and push-back against the inequalities that currently exist in our capitalist system, consumers are more likely now than they have been before to react
poorly to ill-timed and meaningless celebrity interactions. People in positions of influence who are able to form authentic bonds and genuine acts of service are more likely to retain the
respect of people facing distress.
Skill-Building
Celebrity Courses
Masterclass Shares Online
Lessons from Industry
Leaders
The live chat series is geared primarily toward the Millenial and Gen Z
generations as it taps a line-up of actors, including Caleb McLaughlin
from Stranger Things, Alisha Boe and Ross Butler from 13 Reasons Why
and other notable celebrities who are part of the young adult genre on
the streaming platform. In addition, the live chat series will be
supplemented with the input of experts from various mental health
organizations like Mental Health America, The Trevor Project, and
more.
Wanna Talk About It? will air on Netflix's Instagram account weekly on
Thursdays at 7 PM.
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5.8 Activity 2,934 Total Clicks
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Skill-Building Celebrity Courseso
Masterclass Shares Online Lessons from Industry Leaders
Most people can only dream of being able to pick the brain of those
who they look up to and Masterclass offers a way for anyone to learn
from industry-leading experts and celebrities. On the educational
platform, users can get makeup lessons from Bobbi Brown, learn
creativity and leadership from Anna Wintour and get Neil Gaiman's
perspective on storytelling. With the purchase of a membership to the
platform, users get an All-Access Pass to learn from some of the world's
best professionals in their field.
Now that many people are being forced to stay home, many are
choosing to uplevel their skills in a variety of areas. On the all-in-one
hub, it's possible to explore classes across multiple categories, with the
average lesson coming in at just 10 minutes.
Popularity 9 Related
7.1 Activity 8,571 Total Clicks
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Authentic Interactiono
The influence of celebrities is changing amidst the COVID-19 pandemic
Insight - Millennials and Gen Z are seeking diversity and representation in all aspects of engagement, both digital and physical. Increasingly, diversity and inclusion play a key role in the
outlook that shapes these socially conscious demographic groups. This awareness has been driven in part by these groups feeling liberated to speak out against brands and institutions
who have historically avoided supporting social issues or causes. Customers are increasingly drawn towards brands that break the mold and embrace uniqueness and inclusivity.
Fictitious Brand-Representing Influencers Socially Inclusive Branding Projects Male Skincare Ambassadors
Jonathan Van Ness is the Face of Biossance's Squalane
Lil Wavi is a Digital Human with a Scandalous Benefit Cosmetics' Campaign Boasts a Model with
Skincare
Attitude Down Syndrome
Benefit Cosmetic Ireland became aware of the girl via Facebook after witnessing a video, in which Grant talks about "her journey to becoming a model." Captivated by her charisma,
strength, and dedication, the cosmetic company quickly enlisted her as a brand ambassador. Not only does this create opportunities for any model with Down's Syndrome, but the
event also signifies the contribution of social media as a platform for self-expression.
The message of inclusivity is potent and the branding campaign strongly advocates for celebrating one's self.
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6.6 Activity 8,242 Total Clicks
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Fictitious Brand-Representing Influencerso
Lil Wavi is a Digital Human with a Scandalous Attitude
Lil Wavi has become the "It-boy influencer" and brand ambassador of
Groom's futurist streetwear label Waviboy which was launched back in
2016. Groom shares that the motivation behind creating him was out of
a desire to "push fashion forward" in the digital age.
Popularity 9 Related
6.9 Activity 46,469 Total Clicks
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Freshness URL: Hunt.to/393487 All Rights Reserved
Diversified Ambassadoro
Brands experiment with brand mascots & ambassadors to create more diversity
Insight - Millennial and Gen Z consumers tend to be more open minded and understanding of the nuances that come with people's gender identities, and they expect that brands
showcase that. Individuals from this generation want to be able to identify strongly with the brands they choose to purchase from, and are more likely to do that with those that hold
their same values.
The new line features transparent fabrics, cut-outs, and stunning statement embroidery. Bra sizes range from 30-34 A-K, and 36-44 B-K, while the sizing for lingerie ranges from 4-22.
Bloom stated that "Throughout the entire process, I witnessed that Emma [Playful Promises' owner] truly wanted to honor and show love for all women... it is extremely beautiful to see
this kind of genuine celebration of all women."
Playful Promises focuses on both gender and size inclusivity, and its new campaign shows that media representation can play an important role in changing cultural norms to be more
inclusive.
Popularity 9 Related
6.7 Activity 47,160 Total Clicks
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Valentine's Day Underwear Collectionso
TomboyX's Body x Love Capsule Celebrates Body Diversity
Whatever your relationship status is, the fact is that everyone needs a
pair of romantic Valentine's Day underwear. TomboyX offers an
inclusive collection for the upcoming holiday, with sizes ranging from XS
to 4X.
The brand supplements the launch of its Body x Love capsule with a
cheerful, physique-celebrating editorial that encourages individuals
across all races and gender identities to practice self-love and be kind to
their bodies. The initative specifically spotlights bodies that are deemed
"underrepresented" in the relevant contexts. As CEO and co-founder of
TomboyX, Fran Dunaway, told Bustle in an exclusive interview -- "it isn't
about how someone else sees you, it's about who you are, from the
inside out."
Popularity 7 Related
4.8 Activity 32,211 Total Clicks
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Genderless Intimateso
Brands that sell intimate prioritize gender neutral products and campaigns
Lil Nas X and A$AP Rocky can be seen hanging out by the pool, and
basking in the sun, promoting the weightless, and protective nature of
the upcoming line. The campaign, which promotes "the new culture of
skincare", shows off some of the products that are set to launch,
including the Total Cleanser, the Fat Water Toner and the Day Cream
with SPF. According to Rihanna, these products are designed to help
everyone achieve glowing skin, whether or not they choose to wear
makeup on top.
The Institute of Coding (IoC) recently debuted a new '404 Not Found'
video series as part of its CTRL Your Future campaign. Included in the
campaign are three videos: 'How can digital tech make fashion
sustainable," "Is gaming accessible?" and "How do we address bias in
AI?" The aim of the series is to bring awareness to the need for more
diversity and inclusion across digital education and careers.
The 404 Not Found video series was made in conjunction with Girls in
Film — an all-female team that share the CTRL Your Future mission for
diversity and inclusivity. The docu-style series delivers a deep-dive into
deeply-rooted biases in our society from various industry leaders.
This marketing campaign marks Instagram's first major promotion of its in-app shopping feature. The video with Celine Dion is fully shoppable. "When posted by the brands with
shoppable posts enabled, the video has a shopping bag icon on the lower left that opens a list of the products users can buy directly through Instagram when tapped."
Popularity 9 Related
9.4 Activity 4,353 Total Clicks
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Realistic Inclusive AR Filterso
Pinterest Debuts New Skin Tones & Try On for Virtual Lipsticks
In an effort to make popular social media platform, Pinterest, more inclusive and authentic, the brand updated its products with the introduction of new skin tone ranges and a virtual
lipstick 'Try On' option. In contrast to other AR technologies, the Try On feature doesn't make skin appear smoother or alter the image to make users look less like themselves. The Try
On experience boasts over 10,000 shoppable shade from brands like NARS, Thrive Causemetics and YSL.
“Pinterest is the home of inspiration, but it’s hard to be inspired if you don’t feel represented. We’re making each person’s Pinterest experience more relevant to them through new
technology and ways to control the beauty results they see. With these updates, Pinterest is becoming a more inclusive place to discover and shop for beauty ideas. No one should have
to work extra hard to uncover personalized ideas, and all should feel welcome. A more diverse Pinterest is a more useful, positive [continued online]
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6.6 Activity 3,100 Total Clicks
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Inclusive Gaming Razor Campaignso
Gillette Venus Debuts Skinclusive Summer Line on Animal Crossing
Gillette Venus recently unveiled the 'Summer Skinclusive Line' as the newest activation of the 'My Skin. My Way' campaign. This inclusive ad takes a "quarantine-friendly" approach to
marketing by targeting consumers virtually, on a digital island in the video game 'Animal Crossing.' The new campaign includes over 250 diverse skin representations with 19 different
skin types and 8 in-game skin tones. These avatars enable gamers to showcase common skin realities like freckles, acne, hair, cellulite, scars and stretch marks, vitiligo, tattoos,
psoriasis, and differently-abled bodies.
“In a world where there are so many explicit and implicit rules on how women should show or feel about their skin, skin-inclusivity and positive representation matters,” said Anthony
van Dijk, Senior Brand Director of Venus North America. “The purpose of our My Skin. My Way campaign is to ensure that we’re putting out responsible imagery that [continued online]
Popularity 9 Related
8.5 Activity 4,804 Total Clicks
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AI Model Agencieso
INAI Model Generates AI Images of People for Commercial Use
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8.4 Activity 33,495 Total Clicks
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Virtual Adaptive Fashion Showso
Fashion Revolution Introduces the Future of Fashion as Inclusive
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9.1 Activity 4,251 Total Clicks
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