Using The UNSPSC: United Nations Standard Products and Services Code White Paper
Using The UNSPSC: United Nations Standard Products and Services Code White Paper
White Paper
Table of Contents
GRANADA RESEARCH PRODUCT CLASSIFICATION USING THE UNPSC
Executive Summary............................................................................................ 3
Scheme is Consistent...................................................................................10
Scheme is Complete.....................................................................................10
Methodology................................................................................................. 11
UNSPSC Examples......................................................................................12
Executive Summary
By inserting the codes in various electronic trade documents and media such as product
Codes automate buy catalogs, Web sites, purchase orders, invoices, inventory/sales advices, and others,
& sell processes computer applications throughout an extended supply chain (seller, buyer, distributor,
independent sales representative, end user) can process transaction data automatically
and can perform management, analysis and decision functions in time-critical and labor-
efficient ways that would not be possible without the codes.
Dun & Bradstreet, a 160-year old leader in developing standards in the information and
financial industries, has taken on the critical role of developing and maintaining a coding
standard for products and services. The United Nations Standard Products and Services
Code, called the UNSPSC, was developed by D&B in conjunction with the United Nations.
The code is the only truly universal coding scheme that meets all the requirements. It is
recommended that companies use this code to electronically identify their own products
and to identify the products that the company purchases in its day-to-day operations.
Whether companies want to identify their products using a code or not, is moot. The rapid
Standardized tags
rise of electronic commerce, particularly over the Internet, and the development of new
will be common
technological capabilities (such as XML, search engine and data-mining tools) makes
coded product documents inevitable. Furthermore, government buying organizations are
requiring it.
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The Internet, EDI and product identification (including bar code) standards have led to
wide scale transaction automation, yet the content of transactions – i.e. descriptions and
names of the products and/or services that are being sought, bought, and delivered – has
largely gone without standardization. Descriptive information about products is important
for the automatic marketing, discovery, and analysis of product purchases – activities that
are becoming common practice within sales and purchasing functions of companies.
With product information in processable Web pages and files, product information
originates with the supplier of the product, and then automatically circulates throughout
networked electronic systems (on the Web, Internet, and proprietary networks). The
product identification tags populate catalogs, directories, search engines, and enterprise
applications that are operated by customers, distributors, publishers, and resellers.
“Meta data” standards for product information benefit all players in a supply chain.
Distributors, Resellers, and other Channel Partners, who provide pre- and post-
sale technical support on tens of thousands of SKUs, must grapple with disparate
forms of product information collected from hundreds of manufactures with no
common taxonomy. The lack of product information standards makes the current
aggregation and dissemination of such content an expensive and inefficient
proposition - an effort duplicated by each distributor in the channel. With standardized
machine-readable product descriptors, this enormous headache goes away.
Standards for automating transactions is here to stay. Standards for describing the content
of commercial transactions is the next frontier of electronic commerce. Just as standards
such as HTML and TCP/IP have led to the enormous success of the Internet, so too will
product and service coding standards lead to a new level of cybernetic electronic
commerce.
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GRANADA RESEARCH PRODUCT CLASSIFICATION USING THE UNPSC
Classifying products and services with a common coding scheme facilitates commerce
between buyers and sellers and is becoming mandatory in the new era of electronic
commerce. Large companies are beginning to code purchases in order to analyze their
spending. A recent study* found that over half the companies surveyed used commodity
codes – several had complex codes of 10 or more categories. Most companies with
procurement card programs have embarked on coding expenditures.
Nonetheless, most company coding systems today have been very expensive to develop.
They typically take up to a year to create and, for each new item coded, it takes on
average an hour and a half to assign a code. A company’s suppliers usually don’t adhere
to the coding schemes of their customers – if they assign codes at all.
Much duplicated effort and expense has gone into making codes. If there was a single
universal coding convention that all companies could draw from – even if the companies
wanted to customize it for specific purposes – there would be a great deal of savings.
A product and service coding convention brings many benefits to the purchasing function
of a company. These benefits are listed in Table 1.
contents of each document, search precision is aided enormously. Simply using text string
searches on such document collections leads to a great number of irrelevant hits. The
same principle applies to pre-tagging product information records with a pre-set
vocabulary of terms that has been developed by industry participants.
Control and uniformity across the company. Codes bring a single, uniform view of all
expenditures in a company. It ties together all departments and divisions, including
business functions such as purchasing and settlement. It can be integrated with
procurement card programs. Codes, because they can be used in information systems,
are the essential component for streamlined control of the list of authorized items and
vendors, approval workflows, and allocated dollars for expenditure.
When the selling organization applies a standard “tag” on its products and services, that
tag can be automatically processed by other computer applications such as Web search
engines, ERP and purchasing software at customer sites and publishers, catalog
aggregation software, software agents, and the like. With a single act of tagging, the
manufacturer can rapidly propagate its commercial offering to the world.
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and many perils (the risk of being missed in the noise or being seen as one more supplier
of a commodity item). Some of the hallmarks of marketing in the era of electronic
commerce include:
Advertising your products and company using “meta data” XML tags.
These applications and others require a common naming convention for products and
services.
When the manufacturer and its channel partners use tagged catalogs and trade
documents (such as purchase orders, sales and inventory advices, ship notices, and the
like), the room for error decreases. Everybody is talking about the same products. There is
no confusion. The manufacturer can get accurate sales and inventory data from its
channel and make accurate production forecasts. Channel partners can make precise
requests and orders for new and replacement products. The coordination of the channel
increases.
Makes all products commodities? Designating your company’s product with the same
code used by your competitor seems equivalent to reducing your products to
undifferentiated commodities. This is not the purpose. A common coding convention is
simply the first step in getting your product information into the hands of people with an
interest in the given kind of product. A common name for a given kind of product is the
equivalent of organizing merchandise in a supermarket. All the cereal is in one section.
Produce another. Beauty supplies in yet another. A common naming convention is the
future of shelf space – it is the “virtual shelf space” of electronic commerce. And, like the
power that brands play in the physical world, so too will they play a differentiating role in
the non-physical world, along with other differentiators such as customer service,
packaging, new product development, etc.
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GRANADA RESEARCH PRODUCT CLASSIFICATION USING THE UNPSC
Identification codes (examples are listed in Table 3) are different from classification codes
and will not serve the purpose of product discovery, spend analysis, and product
awareness.
Identification codes are used to make an unambiguous identification of a thing. The one-
to-one correspondence between the code and the thing is very useful for recording and
linking records of items and actions taken on the items (such as point-of-sale transactions,
inventory management, record keeping).
Classification codes are used to group similar things into common categories. With
classification, similar things are members of a class. Similar classes are members of yet a
more general class or family, and so on. The relationship among things and the
relationship of a thing to its class are information signals that are necessary for item
discovery, spend analysis, and product awareness. In other words, classification codes
are necessary for effectively searching and finding appropriate products and services, for
identifying where expenditures are being made, and for promoting ones products to real
buying prospects.
Hierarchy is Only a hierarchical taxonomy of names and categories can provide “roll up,” “drill-down,”
necessary and comparability analysis and evaluation. A taxonomy organizes all the available goods
and services into logical categories. It is critical that the taxonomy have several
intermediary categories between the specific items and most generic classes.
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Most commercial product classification systems are one of two types: those that classify
“Thing” versus
things (including services) and those that classify processes that produce things. When
“process”
the purpose is to discover products, to analyze spending patterns, or to increase the
classifications
market awareness of a product, the classification scheme must adhere to the “thing”
orientation (also called demand, commodity, or use orientation and opposite of a supply,
process, or make orientation). A “thing” orientation organizes products and services
according to how they are used as inputs, or purchasable items, for a buying organization.
A scheme for classifying goods and services as things must have a number of
characteristics to enable users to get value from it. Key characteristics are listed below.
A hierarchy allows searchers to “drill down” among a vast group of products and services
to find precisely what they need. It also enables managers to “roll up” a vast group of
purchase records into fewer more general "buckets” of transactions, and perform analysis
that is relevant to the company’s situation. Because it is hierarchical, a universal taxonomy
of products and services can be useful to any kind of company.
For example, in analyzing spending patterns, a buyer at a manufacturing company will find
the category name, “Industrial Supplies” as too general. The person will want to break out
into more specific categories the spending on cleaners and solvents, shop floor supplies,
safety equipment, and so forth. To a buyer at a magazine publisher or a financial services
company, “industrial supplies” will be specific enough, because in toto it probably
represents an insignificant amount of spending. No further break out is necessary.
On the other hand, the name “office supplies” may be specific enough for a manufacturer
but not specific enough for the publisher and financial services company. In other words,
specificity depends on the kind of company and its intentions. A classification hierarchy
ensures that a company can find a meaningful level of analysis that will allow it to take
action.
Because the coding scheme is hierarchical, the company can organize an entire group of
purchase transactions by categories that allow it to take strategic action. Instead of
concentrating on the minutiae of individual product transactions, it can aggregate
transactions to a level that identifies a meaningful “contractible group,” such as “office
supplies” and/or a supplier of office supplies.
Generally speaking, the company wants identifier specificity exactly at the level or breadth
of scope that will allow it to identify a cost-saving course of action. The action may be a
consolidation of suppliers, a supplier negotiation for a volume-purchase discount, or even
an item substitution and/or elimination.
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GRANADA RESEARCH PRODUCT CLASSIFICATION USING THE UNPSC
In addition to the hierarchy itself, each specific name of the classification should have a
unique number associated with it. This ensures that no ambiguity will exist as to what
product or service the name refers. This is important when the classification system
serves as the reference code for multi-language translations of product and service
information. It also allows translation of the code into custom taxonomies devised for
proprietary purposes.
For example, in a multinational company that wants to analyze spending across all
divisions and geographies. If it uses product names that are indigenous to each country,
there will be a proliferation of categories that cannot be reconciled easily to common
groups. Using a single code and then translating off of this code eliminates this problem.
Also, a unique identification number of an item allows users to move items around within
the classification hierarchy/taxonomy and not lose its identifying power. This is useful
when companies want to modify the taxonomy to fit internal classification schemes/views
of the data.
Finally, the names and organization of individual products and services into higher more
general groups will change over time. There is quite an array of electronic components
today when 40 years ago the category didn’t exist. Unique numbers allow industries to
migrate the classification scheme forward in time and keep a well documented trail of what
items transformed into new items. In effect, unique numbers allow cross-referencing to
insure consistency.
Scheme is Consistent
Consistency means that a single item is identified in one place only. It means that similar
products can be rolled up into logical higher groupings. A consistent hierarchy allows for
aggregation/disaggregation to the appropriate level of analysis without sacrificing
accuracy.
Scheme is Complete
A good scheme identifies all buyable products and services and places all these items into
a logical taxonomic hierarchy. Users of a classification demand that all relevant categories
and all suppliers be explicitly represented by the classification scheme. This allows
management to analyze and optimize.
New products and services are always coming out and others are becoming obsolete and
discontinued. The coding scheme must have an administrative body that quickly and
inexpensively accommodates changing market conditions.
Third-party agencies are the best candidates to manage the scheme. This insures
accuracy, consistency, and integrity. A third party sees the whole product category and
family in a uniform way so that for any given company’s products, codes will be assigned
that are accurate and consistent.
Because a third party has no incentive to differentiate a given product, it will provide
greater integrity in classifying products than an individual manufacturer.
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GRANADA RESEARCH PRODUCT CLASSIFICATION USING THE UNPSC
The UNSPSC system is an open, global electronic commerce standard that provides a
logical framework for classifying goods and services. The UNSPSC is designed to serve
three primary functions:
Methodology
The UNSPSC began as a merger between the United Nation’s Common Coding System
(UNCCS), itself based on the United Nations Common Procurement Code (CPC), and
Dun & Bradstreet’s Standard Product and Service Codes (SPSC). To merge the two
existing coding systems, Dun & Bradstreet (D&B) and the Inter-Agency Procurement
Services Office (IAPSO) within the United Nations Development Programme (UNDP)
established a Code Transition Team. First, the team merged the UNCCS and the SPSC
code structures. Next, they removed duplicate classifications to create the first draft
UNSPSC. The team then validated and enhanced the draft version using both
procurement professionals and public documents (such as company catalogs, industry
publications, and government publications). Then the team consulted industry experts to
ensure accuracy and the common use of names, groups and definitions. Finally, the team
verified the entire coding schema through commercial and public documents found
primarily in collegiate libraries and the internet.
To further ensure coding completeness and accuracy, the UNSPSC coding team cross-
referenced the new UNSPSC to a number of other classifications systems, including the
Common Procurement Vocabulary (CPV), the Standard Industrial Classifications (SIC)
and the Harmonized Tariff System (HTS).
The team documented commonly used terms to avoid the use of synonyms and to clarify
the meaning for the many UNSPSC customers. The definitions of the segments were
worded carefully to be both inclusive of their sub-groups and exclusive of other segments
and their sub-groups.
The UNSPSC is a hierarchical classification, having five levels. The levels allow users to
search products more precisely (because searches will be confined to logical categories
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and eliminate irrelevant hits) and it allows managers to perform expenditure analysis on
categories that are relevant to the company’s situation.
Each level contains a two-character numerical value and a textual description as follows:
XX Segment
XX Class
XX Commodity
XX Business Function
UNSPSC Examples
In the UNSPSC classification, products and services are placed within logical categories
so that people can more easily find what they are looking for and evaluate expenditures on
commonly grouped items.
For example, the commodity “pen refills” is part of a larger class of products, “Ink and lead
refills”, which in turn is part of a family of products, “Office supplies,” which is itself part of a
segment of products, “Office equipment, accessories, and supplies.” Each level of the
hierarchy has its own unique number.
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GRANADA RESEARCH PRODUCT CLASSIFICATION USING THE UNPSC
15 Mailing supplies
16 Office supplies
17 Writing instruments
18 Correction media
01 India ink
02 Lead refills
The hierarchy allows people looking for pen refills to use the higher level terms to narrow
their search to the relevant domain that will most likely lead them to the desired item.
In situations where there are many uses or many sources for the same commodity, the
classification reflects the dominant use of the commodity within the global marketplace.
Dominant use varies over time and by country or region. The first version of the UNSPSC
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was developed in the USA and Norway. However, the intent of the development team was
to reflect the international use of a commodity, not regional or industry-based applications.
Below are the basic design rules used in the development of the UNSPSC:
Finally if the first two rules do not apply, then the material from which
the product is made will help determine its classification.
The code is constantly being updated to better reflect the myriad of products and services
on the market. Integral to the code is the active participation by companies and trade
groups to keep the commodity items and categories current. The code's subsequent
evolution is based on its many users as they request and approve code additions or code
deletions.
Each level including the lowest “commodity” level of the UNSPSC hierarchy has a unique
number assigned to it. For any given UNSPSC number, you can tell which segment,
family, and class the particular commodity belongs to.
This allows companies to use the UNSPSC convention, but still be free to create their own
taxonomies for their own purposes. With a unique numbering system, automatic
translation from the UNSPSC coding scheme to another scheme is possible with off the
shelf software tools (such as electronic data interchange “mapping software,” data
modeling tools, and even import-export functions on many personal productivity
applications).
Also, having a unique number for a given commodity allows unambiguous translation of
the commodity’s description into any language. Different languages is a common problem
in multinational companies that want to analyze spending on a worldwide basis. A given
item will have several names, depending on the foreign language.
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Many people ask, “why not use other code symbologies, such as the Uniform Code
Council’s (UCC) bar codes , the European Article Number (EAN) retail bar codes, or the
United States’ Standard Industrial Classification (SIC) codes?” The answer is that these
code symbols are designed for other purposes than for product/service awareness,
discovery, and expenditure analysis. They have none of the characteristics of a good
naming convention as described in section 5.
The differences of some of the most popular commercial codes are outlined in Table 5.
In addition to the symbologies shown in Table 5, there are many other symbologies
including UNCCS, Harmonized System, Standard International Trade Classification,
Community Procurement Vocabulary, NATO codes, and many industry specific codes.
Only the UNSPSC contains the key characteristics of a good naming convention as
outlined in section 5. The other codes may contain some characteristics, but not all. For
example, the United States’ SIC code structure (to be superceded by the North American
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Industry Classification System by the year 2000) is hierarchical but not to the detailed level
necessary for efficient search and analysis. Table 6 indicates the suitability (or not) of
some of the popular code symbologies for product and service classification.
Table 6. Only the UNSPSC classification meets the requirements for marketing and procurement.
Responsive to
Classification Unique Market – Time
or Identification Numbers for to get New
Code Hierarchy Code? Items Consistency Completeness Code Assigned
UNSPSC 4 Classification 4 4 4 4Days
The retail bar codes of the UCC and EAN conventions have no hierarchies. Typically a
manufacturer buys a block of numbers and assigns unique numbers within this block to its
products. There are no general categories of products and service by which individual
products and services are registered under. Thus, buyers cannot search by a category nor
can they, post facto, perform analysis on spending according to categories.
In the creation of web sites and paper catalogs, use UNSPSC to tag documents.
You may use a third party to do this for you. Your catalog or web site authoring tools may
have this capability.
If you cannot find a code within the UNSPSC classification that applies to your product or
service, you can request a new code to be standardized. Within three weeks of receiving
your request you will either have a new code or will be instructed to use an existing code
that the secretariat membership deems appropriate.
This gives you voting and requesting privileges. Membership is currently free. (Subject to
change with appropriate notice in the future)
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Ask your suppliers to use the code in product information and transactions.
If you conduct commerce electronically with your suppliers, request that they use the
UNSPSC in all product information and transaction exchanges. If they transmit product
information to you electronically (including catalogs or web sites), ask them to have a
UNSPSC code assigned to each product or service by a certified third-party. If you
exchange electronic purchase orders, invoices, ship notices, and other transaction
messages, ask the supplier to insert the UNSPSC to identify every line item.
Ask technology and software vendors to incorporate the UNSPSC into systems.
This can be done with inexpensive software tools or hiring a third party to come in and do
it for you.
Findings
Product codes facilitate buying functions by giving structure and precision to product
searches and by enabling purchasing managers to analyze purchasing activities by
varying levels of category.
Many identification code symbologies (such as UCC and EAN bar codes) were not
designed to support product awareness, discovery, and spend analysis. These codes
incorporate no hierarchy. Therefore, comparisons among different vendors for a
similar product or rolling up transaction line-items into larger groups (for effective
analysis) is impossible.
The United Nations Standard Products and Services Code is a symbology specifically
designed for assisting the commercial activities of product awareness, discovery, and
spend analysis. Jointly developed by the United Nations and Dun & Bradstreet, the
UNSPSC incorporates a hierarchy of categories, is easy to customize, is easily
amended to accommodate new products and services, and retains a straightforward
naming process to insure consistency of classification.
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Third parties that assign the codes to products and services will provide higher quality
data. Third parties, compared to codes assigned by individual manufacturers, are
generally more accurate, unbiased, and trustworthy.
Recommendations
All companies should consider using the United Nations Standard Products and
Services Code as a routine matter of business.
To use the codes, use third party coding services to insure data integrity and
accuracy.
Bibliography
Join the UNSPSC Standards Group and submit code addition or code deletion requests
as well as join the Segment Technical Advisors through the UNSPSC web site www.un-
spsc.net
Carter, Phillip, and Karen Spitler. The Use and Characteristics of Commodity Code
Systems in U.S. Companies. Center for Advanced Purchasing Studies. Tempe, AZ. 1997.
www.napm.org
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