Mobile : +916302458271
Anand Kuruva
Email ID : [email protected]
Marital Status : Single
Date of Birth : 24 June 2002
Objective
Looking for a career which provides me challenging assignments and responsibilities where I can use
my knowledge and experience in the areas Salesforce and enhance my skills.
Summary
A self-motivated call center professional with solid in-bound and out-bound experience in
high volume call center environments. Excellent communication and problem-solving skills
coupled with initiative and accuracy provide the customer with an efficient and positive
experience.
Skill Sets
Languages : MS Office
Employment Experience
Worked as Customer Care Associate in “Xplore Tech” from September 2020 to
February 2021
Project Experience
Role: Technical Consultant
Project Name : M EESHO APP
Organization : MEESHO
Duration : SEP 2020 – F EB 2021
Contribution
Handle incoming calls from a Demostic customer base
Provide detailed information on services and products to customers
Make appropriate storage recommendations based on customer requirements
Locate available storage space
Enter accurate and complete customer information into system
Process bookings and orders within time frames
Research and resolve service, product and billing issues
Maintain updated records of all customer interactions
Monitor and contact customers for booking renewals
Academic Credentials
B SC BZC (Final Year) from Rayala Seema University Kurnool in 2021.
12th from STATE BOARD OF EDUCATION in 2017.
10 t h from Z.P.H.S Peddapadu in 2016.
Declaration
I hereby declare that above mentioned details are true to the best of my knowledge and belief.
Anand