Jessica M.

Minch

Contact Info Available Upon Request

EDUCATION

Master of Education, Higher Education Student A airs Anticipated May 2022


Western Carolina University, Cullowhee, NC

Bachelor of Science, Broadcast Media with Journalism concentration and Spanish minor May 2018
Appalachian State University, Boone, NC
• Leadership roles: Resident Assistant, campus radio station news director and social media director

WORK EXPERIENCE

Graduate Assistant, Academic Enhancement Program, Student-Athlete Academic

Success Departmen August 2021-present
Western Carolina University, Cullowhee, NC
• Meet weekly with 10-20 student-athletes to discuss academic performance and concerns

• Refer student-athletes to additional campus support services to improve academic performance and
maintain athletic eligibility

• Update notes in Excel/Google Sheets from meetings with student-athletes to communicate concerns and
ensure adequate follow-up on those concerns with appropriate department sta

• Assist in executing student-athlete study hall sessions, including meeting with students to help them nd
and access resources needed to complete academic assignments

• Lead a series of workshops for student-athletes to support the development of academic skills, including
professional email etiquette and nal exam preparation skills

• Conducted a semester-long assessment project, including creating a survey, gathering data, analyzing
data, writing an assessment report, and presenting data to department leaders

Graduate Intern for Residence Lif May-August 2021

Davidson College, Davidson, NC
• Assisted department professional sta in reviewing department’s residential education curriculum to
identify how well current programming meets learning outcomes and make suggestions for improvement

• Created new program facilitation guides for resident assistants to use throughout the year as a guide in
planning and executing programming for students

• Collaborated with department and resident assistants to execute various programs for residents, including
leading sta meetings, scheduling sta for events, and supervision of student sta at events, and
ensuring myself and other sta are providing quality customer service for students attending events

• Helped develop fall resident assistant training, speci cally team-building activities, which included
meeting with the campus recreation department sta to develop activities aligning with the learning
outcomes of resident assistant training

• Assisted in rst-year roommate pairing and oor building processes, including review of student
applications for housing, accommodation requests, occupancy reports, and consideration of both the
department’s and college’s goals related to diversity, equity, and inclusion

• Helped department professional sta review, reorganize, and update the job manual for resident
assistants, so they have access to the resources needed to successfully carry out their job responsibilities

Graduate Intern, Mentoring and Persistence to Success Department January-May 2021

Western Carolina University, Cullowhee, NC

• Served as mentor and academic counselor for 12 rst-year, rst-generation and/or low-income students
who were either conditionally-admitted, on academic action plans, or on scholarship

• Lead monthly 1-1 meetings with these students to discuss academic performance, personal concerns,
mental health concerns, and additional campus resources students can use for support

• Served as a teaching assistant for three sections of department’s rst-year seminar course. I developed a
presentation and interactive activity and lead the class in an activity and discussion.

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 • Assisted with summer session planning and marketing, including calling and emailing prospective
students

Graduate Assistant, Department of Campus Activities (Communications August 2020-May 2021

Western Carolina University, Cullowhee, NC
• Directly supervised 2 undergraduate student videographers and graphic designers in the creation of
marketing materials for department events

• Set schedules for student sta with consideration of academic and co-curricular responsibilities

• Lead weekly 1-1 meetings to provide job performance feedback and discuss academics, personal
concerns and professional development

• Lead semesterly training sessions on event marketing for student event programming board sta

• Planned and executed tabling events to promote department events and connect with students, including
reviewing budgets, purchasing marketing items like pens and stickers, and booking campus spaces

• Collaborated with department professional sta to understand COVID-19 spread prevention measures in
relation to event planning

Web Produce June 2018-May 2020

WBTW News, Myrtle Beach, SC

Resident Assistan August 2017-May 2018


Appalachian State University, Boone, NC
• Worked in a residence hall with about 280 rst-year, all-female identifying students, including students of
various sexual, racial, ethnic, spiritual, and political identities

• Lead opening oor meetings at the start of each semester to discuss university, housing department, and
residence hall policies, possible consequences for violating these policies, and who to reach out to for
various concerns

• Participated in resident assistant training, including Behind Closed Doors crisis response training, suicide
prevention training, sexual assault prevention training, and alcohol abuse prevention training

• Served in on-call duty rotation, responding to facilities management issues, submitting work orders,
students locked out of their rooms, underage alcohol consumption, medical emergencies, roommate
con icts, various other policy violations, and writing and submitting incident reports

• Collaborated with other resident assistants to host community building events for residents. This included
reviewing building budgets, creating marketing materials, purchasing items with purchase orders, hosting
the event, and gathering feedback from residents about the event

• Participated in weekly sta meetings with other resident assistants, where we discussed building-wide
issues, debriefed major situations that sta responded to, and engaged in professional development and
team-building activities

• Engaged in weekly 1-1 meetings with my supervisor, where we discussed my job performance, debriefed
the situations I responded to during my on-call shifts, ongoing roommate con icts, facilities issues, etc.

PROFESSIONAL DEVELOPMENT

• SEAHO Annual Conference: March 2022

• The Placement Exchange: March 2022

• NCHO Annual Conference (Virtual): October 2021

• NASPA Annual Conference (Virtual): March 2021

• ACPA Annual Conference (Virtual): March 2021

• ACUI Annual Conference (Virtual) March 2021

• Western Carolina University Safe Zone Training: Spring 2021

PROFESSIONAL MEMBERSHIPS

• ACUHO-I: The Association of College and University Housing O cers- International

• NCHO: North Carolina Housing O cers

• SEAHO: Southeastern Association of Housing O cers

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 SKILLS AND TECHNOLOGY

• Residence life management platforms: Maxient and eRezLife

• Conversational in Spanish

• Google Applications - Sites, Slides, Sheets, Docs, Drive, Forms

• Microsoft Applications - Outlook, PowerPoint, Excel

• Apple Applications - Pages, Keynote, Numbers

• Poster/Flyer Creation - Canva

• Website Creation - Wix, Weebly, Google Sites

• Adobe Programs- Photoshop, etc.

• Email Newsletter Creation and Management: Hubspot

• Form Submission Management: Kuali Build

• Learning Management Systems: Canvas and Blackboard

PROFESSIONAL SERVICE

• Western Carolina University, Higher Education Student A airs Program Ambassador: August 2021-present

• Planned social and team-building activities for current students and assisting in program recruitment
e orts, which includes visiting classes, university open house events, and various other meet-and-greet
type activities to share information about the program and my experience as a student in the program.
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