EP&R WASH Response Strategies South Sudan 2018
EP&R WASH Response Strategies South Sudan 2018
Participants: IOM, Oxfam, Medair, PAH, NRC, WASH Cluster South Sudan
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Contents:
1. Overview – the purpose of this document
2. Beneficiaries selection
2.1. Selection Criteria
2.2. Vulnerability criteria
2.3. Registration/verification/distribution process
2.4. Mainstreaming: protection, gender, GBV
3. Hygiene Promotion strategy
3.1. Sphere Standards
3.2. Community Hygiene Promotion
3.2.1. CHPs selection
3.2.2. CHPs Trainings
3.2.3. CHPs Activities / Community campaigns (campaigns, HH visits, MHE)
3.3. CHPs Toolkits
3.4. Lessons learnt, recommendations
3.5. Monitoring system – beneficiaries data collection, etc.
3.6. Mainstreaming: Protection, Gender, GBV
4. Sanitation Strategy
4.1. Sphere Standards
4.2. Latrine construction on HH level
4.3. Communal latrine construction
Promotion of latrine construction
Hand over strategy of sanitation facilities
Monitoring system – beneficiaries data collection, etc.
Mainstreaming: Protection, Gender, GBV
Cash projects in sanitation?? (cash for work, other)
5. Water Supply Strategy
Sphere Standards
Pump mechanics training
Pump mechanic selection
Training
Borehole rehabilitation
Water points construction – rig drilling, manual drilling, hand dug wells, shallow wells, others
Community involvement in water point management (Water User Committee formation and
trainings)
Water quality testing/monitoring, when to test(duration) and feedback to community on the
quality of water
Monitoring system – beneficiaries data collection, etc.
Mainstreaming: Protection, Gender, GBV
Cash projects in water supply?? (cash for work, voucher system, other?)
6. School’s WASH strategy
Teacher training
Establishing School Hygiene Clubs – trainings
School campaigns
7. Institution’s WASH strategy
Institutional Hygiene Promotion
Institutional Sanitation
Handover
8. Standard distribution kits
Cholera kits
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IDP setting
9. EP&R Partner’s capacity mapping
Regions of experience
Technical capacity (equipment, etc., specialized teams)
10. General / Other?
10.1. Handover strategies
10.2. Use of cash in emergency responses
10.3. MEAL
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Based on current humanitarian situation in South Sudan several donors are funding the
delivery of assistance to affected populations through rapid response mechanism. The
objective of the mechanism is to ensure rapidity in delivery services to the most affected
population in South Sudan.
The purpose of this document is to standardize the strategies for key WASH Emergency
Preparedness and Response for partners working across South Sudan (Solidarites, PAH, Medair,
NRC, Oxfam, IOM) to ensure not only rapidity but also quality interventions. The
standardization will further allow partners to share lessons learnt in different areas aiming at
improving quality and being more accountable to out beneficiaries.
These guidelines are in line with international Sphere stands, existing line ministries and
cluster guidelines and therefore should be updated regularly.
2. Coordination
Prioritization of the areas – done by partners based on the information on the gaps or
needs from static partners on the ground and Cluster based on ICWG context updates
o reporting – up to 5 days
o sharing report with cluster and partners for comments and approval of possible
intervention
o core pipeline
Ponderation process
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Core pipeline process
o Link to the warehouse stock website, template, etc.
Partner’s reporting
o Information sharing on regular basis – skype group, WASH Cluster EP&R email
group ([email protected])
These guidelines are an effort to ensure an independent needs-based and principled approach
to humanitarian response and appropriate targeting of beneficiaries to ensure equitable
access to wash services, especially for the most vulnerable.
- For WASH services search as NFIs, hygiene kits, water supply and latrine the whole of
this population is considered and blanket targeting may be considered vulnerable
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group within the host community, such family head by the Elderly, Child disabled and
Female, , Pregnant and lactating women, HH with malnourished child admitted in the
nutrition program and disabled
- Homes hosting IDP within the host community - these are HH observed to be
accommodating Internal Displaced Persons.
This stage is critical, tedious exercise and transparency paramount if the intervention in
addition to averting insecurity. When it’s not a blanket targeting, local leaders (include as
many as possible and as representative as possible) must be well briefed on the targeting
criteria.
Issues to watch out/avoid during the registrations are:
Double registrations - mostly linked to splinting of families or even registration twice
especially in a verse population
skipping of house hold, intended or unintended
Disrespect to the targeting criteria either as favor, oversight or not aware of the
criteria
Include the community in the process: liaise with the authorities on the ground
Registrations team composed of people selected by the community should be
trained/briefed on the targeting criteria
Beneficiary registration must be announced with local means at least 2 hrs before it
starts
Registration should be done at the household level
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Collect info from different sources and verify
Registration must be closely supervised to avoid biasness
VERIFICATION
This is the stage in distribution where the selected targeted group is confirmed for the
provision of support. This happens in a situation where the period between assessment and
intervention is done. Verification should be done on HH level if possible and always in key IDP
or other affected by crisis areas.
Verification is conducted by the emergency team with the support of M&E staff (if
possible/available), as well as protection officer should be part of the
registration/verification and distribution process (if possible/available/ possibly done in
cooperation with protection partners).
Meeting with the local authority from government officials to IDPs leaders or chiefs depending
on the context.
Verifying lists of affected populations with names provided previously by local authorities or
partners on ground. If such lists are provided and the use of it requested by partners on the
ground, there should be random verification of number of HH.
Transept walk and observing the presence of the beneficiaries through HH visits, and key IDPs
areas or other areas affected by the crisis.
During Verification:
The community leader has to be involved fully in the process, especially the chiefs or IDP
leaders.
In case of any given list of registered beneficiaries, team has to follow up on the list for
verification after confirming its source. In a situation where the list is illegible, DO NOT USE
IT, this happens in a situation where the list is for food distribution and beneficiaries have
WFP tokens, and sometimes, it is an old list, and there may be new IDPs that were not
considered. It is not advised to consider any lists provided by the local authority without
verification on the targeted criteria, as there is a risk of the list being inflated.
All verified beneficiaries should be provided with a token or any identity so as to distinguish
the targeted group.
REGISTRATION CRITERIA
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This is a stage after verification, where the targeted groups are registered and issued a token
(Card), in a situation where valid list is provided by any partner on the ground, it is
recommended that the list are verified before being used for registration.
Types of Registration
House to house registration: This is most effective type of registration where the
enumerators move from house to house to register targeted beneficiaries. This applies in a
situation where the displaced people are in household, or integrated into the respective host
community.
Central registration: This is the type of registration where targeted beneficiaries are
mobilized in a central point, and this is more effective in a situation where the IDPs are
camped inside a public building especially in schools or churches. It may not be applicable in
a situation where the IDPs are integrated into the host community.
Verifying registration of affected populations through transept walk and observing the
presence of the beneficiaries through HH visits, and key IDPs areas or other areas affected by
the crisis. Checking vulnerability status as stated during registration. Confirm beneficiaries
received PAH tokens. Confirm all affected populations, particularly in congested IDP areas
(such as schools, churches, etc.) have received the tokens.
DISTRIBUTION PROCESS
Verification center
Verification of beneficiaries through tokens (verifying names on the tokens and on the
registration lists). One or two or three even four (4) verification centers depending on the
number of population to be served. In these stage, beneficiaries present their tokens, the
tokens have numbers that are corresponding to numbers on registration forms then the
beneficiary signs through putting fingerprint against the corresponding number on registration
form, bearing the HH name for accountability. The token is signed by the enumerator and
taken to PAH Hygiene and Sanitation officer/ Wash Technician where the items are being
issued.
Demonstration center:
Before beneficiaries received items, they are asked to attend demonstration session, PAH
Hygiene and Sanitation Officer together with trained CHP is stationed at the demonstration
centers to carry out PUR demonstrations at the point where beneficiaries were already
verified.
Receiving center:
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The beneficiaries present their tokens to PAH ERT staff, who then punch them to prove that
they have been processed and at this point the beneficiaries receive their items. Order need
to be maintained at every stage of the process. All beneficiaries are registered and issued
tokens receive their WASH NFIs at this stage. Those who lost their tokens are considered
together with other vulnerable people who were previously not registered during registration,
through the help of local authorities they are served with remaining items.
Distribution Reporting: core pipeline reporting (if core pipeline items used), final report of
the intervention (also to be shared with core pipeline managers).
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One CHP is selected within the geographical location of every 100 to 150
households or 600 to 900 catchment population.
10-30 CHPs per intervention
Local authorities providing list of the CHPs, verifying with the chiefs to select
group of potential candidates
Interviews done with CHPs to choose the appropriate people (level of literacy,
knowledge of hygiene, communication skills, consider age, community members
more respected by the community, speak fluently the local dialect)
Include both groups to be CHPs (IDPs, host community), choose vulnerable people
to build their capacity
Where there are different communities e.e. Juba, check that the CHP are
comfortable and safe to visit all House hold within their catchment (considering
cultural, racial differences, other)
Accountability to affected population – ensure to include affected communities to
participate
Include female and male, some disabled people for minor activities (based on level
of disability, ex. people with limited movement doing HP in central places as
markets, etc.)
Trusted by the community, with certain maturity in making decisions, widely
accepted, respected and selected by the community themselves (possibly wife of
the chief, other)
Select people who already have for example latrines in the houses, that can be an
example
Committed, willing to continue work voluntarily not anticipating material or
monetary benefits.
Flexible and willing to adapt to changes in mobilisation work patterns
Possess good leadership skills
A good planner, analytic with strong communication and listening skills
Not biased towards men, accept the role of women in decision making on key
issues and respect gender sensitivities in the community
Have some prior knowledge of health, hygiene and community mobilisation.
Alternative if do not have prior knowledge, must be willing and open to learn
about hygiene promotion and community mobilisation work.
Adult age with 18 years above
Have family acceptance indicated by support by his/her family in carrying the work
Have enthusiasm characterised by being motivated to support communities
The amount given to the CHP is depended on CCM rate provided monthly by OCHA. Monetary
incentives are provided as support for performing their work. The period of incentives
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provision is based on the programme needs and donor’s commitment (for EP&R activities as
indicated is up to three months). Extension depends on their performance, needs
assessments, donor commitment and programme timeframe. The amount and period of
provision will then be subject to change whilst EP&R partners are coordinating the
harmonization of this type support.
- CCM rate paid for trainings and work incentives – consulting rate with the partners
working in the area
- Some partners don’t pay incentives for trainings (incentive in form of lunch or
transport is provided)
- Be flexible, depending on the context, negotiate with the community on the price
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o PUR / Aquatabs (depending on the context, provided for aprox. 2 months / PUR
120 sachets for 2 months / Aquatabas 60/120 tablets for months)
MHM kits
o 2 sanitary pads per person (In core pipeline 6 in a pack (1 kit per HH, 2 pads
per 1 women))
o 2 pairs of underwear
o 2 bars of soap
Hygiene kits (provided by core pipeline)
o 75ml/100g toothpaste
o two toothbrush
o body soap
o one disposable razor
o underwear for women and girls of menstrual age
o one hairbrush and/or comb
o nail clippers
o nappies (diapers) and potties (dependent on household need).
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Context Topic Targeted pop. Methodology / Strategy Message
Cholera Messaging Community, - HH visits (CHPs visit 10 HH per day) - cholera symptoms and
outbreak community level HH level immediate actions to be taken
- FGD (women groups, men groups, other)
- prevention activities
- Trainings of food vendors
- food handling
- Mass campaigns and demonstrations (community and
market areas, cultural events) - environmental cleaning
- hand washing
- personal hygiene
Hand washing Institutions, If institutions - distirbution of soap, if community/ HH - hand washing at critical
facilities present at communal latrine - proceeed with general soap distribution during HP moments with soap or ash
some latrines, no spaces promotion or WASH NFI distribution - safe defecation
soap
Conflict IDPs
/ Famine Bathing facilities - Camps / Construction of proper facilties, segregated by gender
response Absent (camp settlements
settlement)
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Bathing facilities - CTC, Clinics Construction of proper facilties at CTC, clinics if necessary
Absent (village (specifically during cholera outbreak)
settlement)
People wash their HH, institutions If there is high rate of diarrheal diseases, priority is given - Safe water chain
hands without soap (schools, to distirbution of soap, but only if it's no available on the - Hand washing
or ash after clinics, market,; when soap available on the market - consider - Cholera messages
defecating and nutrition distribution vouchers. Distrbution should be combined with - Personal hygiene
before eating or centres, other) emergency hygiene promotion on hand washing at critical - Safe defecation
preparing food times and promoting using ash as equivalent of soap.
Raising awareness about imposrtance of using ash in the
absence of soap.
People don't wash HH, institutions If there is high rate of diarrheal diseases, priority is given
their hands at (schools, to distirbution of soap, but only if it's no available on the
critical times clinics, market,; when soap available on the market - consider
nutrition distribution vouchers. Distrbution should be combined with
centres, other) emergency hygiene promotion on hand washing at critical
times and promoting using ash as equivalent of soap.
Raising awareness about imposrtance of using ash in the
absence of soap.
Soap is available HH, institutions Analysis of the market and considering distrbution of
on the market but vouchers
people cannot
afford to buy it
Soap is available HH, institutions not emergency, HP and encouraing community to buy soap
on the market and
people can afford
to buy it
Soap is not HH, institutions If there is high rate of diarrheal diseases, priority is given
available on the to distirbution of soap, but only if it's no available on the
market market,; when soap available on the market - consider
distribution vouchers. Distrbution should be combined with
emergency hygiene promotion on hand washing at critical
times and promoting using ash as equivalent of soap.
Raising awareness about imposrtance of using ash in the
absence of soap.
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Providing soap as initial response during cholera outbreak
and soap added to each WASH NFI kits
Menstrual hygiene - female HH, Distrbution of suitable sanitary pads (reusable, disposable
Women don't use institutions materials) or kanga, menstrual hygiene sessions
any sanitary
materials (not
available)
Menstrual hygiene - female HH, Distrbution of suitable sanitary pads (reusable, disposable
Women used to use institutions materials) or kanga, menstrual hygiene sessions
sanitary materials,
but they don’t
have access to it
now
Menstrual hygiene - female HH, Distrbution of suitable sanitary pads (reusable, disposable
Girls don't use any institutions materials) or kanga, menstrual hygiene sessions.
sanitary materials Construction of washing space for girls at the school
(not available)
No school’s Schools With the support of teachers combine group of students for
hygiene clubs School Hygiene Club. Provide adequate facilities and
existing clearning materials for latrines. Provide posters and ICE
materials for each classroom, around latrines and around
the school. Include teachers in the training.
Hygiene campaigns Schools Organize HP campaigns at the schools, at least few time
and solid waste over the period of intevention. Include School's Hygiene
management at Club in the campaigns. Campaigns may include video
schools showing, using the HP videos created by PAH team with the
use of projector. Campaing with painting HP promotion
pictures on the school together with the pupils. Initiating
other campaings to encourage students to participate in
healthy living and promoting hygiene behaviours. Providing
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"Stay Healthy" books for the schools and training teachers
and students on the use of it and the promotion of reading.
General community Communities, HP with the use of CHPs. Door to door visits. Clean up
hygiene promotion HH campaigns within the community. Video screeing sessions
with the community at public spaces
Food safety, waste Markets, Training for food vendors and clean up campaigns.
management communities,
HH
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3.3. CHPs Toolkits
IEC materials – link to GD folder for IEC materials (WASH Cluster Google Drive folder)
Objectives:
• To know about key issues, problems and concerns of the volunteers and provide them
with adequate technical support and advice.
• To ensure the volunteers are still on track and maintaining the knowledge and
information they got during the training and communicate it to others effectively
• Follow-up the use of monitoring forms
• To remind the volunteers about their roles and responsibilities
• To use the result for exit points and referral of CHPs performing well in the volunteer
work
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3.6. Lessons learnt, recommendations, challenges in Hygiene Promotion
Lessons learnt session to be done at least 2 times per year (ex. after cholera outbreak
period)
4. Sanitation Strategy
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4.2. Latrine construction strategies
General response - Household and shared -Clear selection criteria for sample latrines (most vulnerable, at CHPs HH)
IDPs, cholera, other latrines -Sanitation is not the main focus of the interventions but basic promotion
on latrine construction can be promoted.
-All community have access to digging tools (tools handed over the local
authorities for open community use).
-HH or shared latrines are more effective on HH than communal (cleaning,
maintenance, etc.)
-Consider depending on the context
-Use local resources and materials to construct latrines
-Providing digging tools and training on HH latrine construction with local
materials
-Latrine digging tools:
o Metal bucket
oSpade
oOther?
-Providing buckets for hand washing as incentives (Oxfam approach)
-Cash for latrines - clear selection (SI piloting)
-Motivation / incentives – soap, HWF, cash for work (2000 SSP per latrine)
-Provision of technical support
-Technical design – add pictures
-Providing slabs in some contexts
-Consider shared HH latrines
Cholera outbreak Communal latrines -Design of the latrine – with lining (provide picture), pit up to 3 meters Communal latrines not
-Clear separation for male and female recommended in most
-Providing cleaning kits for each constructed latrine (bucket, brush, HWF, areas. Confirm with
IDPs mixed with host other?) cluster and partners
community -Decommissioning – training community on decommissioning, part of exit whether it is advised.
strategy/ handover to partners and local authorities Communal latrines best
-Providing tools for decommissioning, spares, chlorine at settlements or camps.
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Context Targeted population Strategy Justification
HH, Communities, -ALWAYS promote latrine construction on HH level as well as CAT method
Promotion of latrine Institutions
use
Use of cash responses -Cash for work (2000 SSP per latrine provided to people who constructed
in sanitation latrines)
- providing HWF for HH who constructed latrines as incentive
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HH latrines Technical design – add pictures here
Marking (male/female/disabled)
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5. Water Supply Strategy
5.2.2. Training
Before rehabilitating the water point consider the general environment that
include presence of latrine, graves etc., with 50m from the water point> if yes
don’t proceed with rehabilitation
Repair platform
Preventing contamination
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Water testing before and rehab
Chlorination
5.4. Incentives – CCM rates, semi-skilled, skilled – depending on the experience, need to
negotiate with communities and partners on the ground
Water points construction – rig drilling, manual drilling, hand dug wells, shallow wells, SWAT
system, water yard, others Community involvement in water point management (Water User
Committee formation and trainings)
5.5. Rig drilling – IDP setting, refugees, etc. Logs Cluster has the capacity to support
transport of the rig
5.9. SWAT
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Build on communities ideas of maintenances
before and after rehabilitation/repair (testing during assessment and by the end of the
intervention, one week after repair or rehabilitation)
HH water testing
Pool testing after distribution of Aquatabs and PUR, SWAT system use
Turbidity
5.12. Handover
Providing tools (make a list of tools – complete and special tool kits, fast moving kits)
Providing spare parts (spare parts we are providing – GI pipes, connecting rods, fishing
tools, other?)
Choose safe and accessible location for new water points with the support of
protection officer or protection partner (FGD, prevention of GBV)
Weekly meetings with the communities, FGDs (keep record of meetings minutes)
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Challenges Recommendation Action Point Date of last
revision
5.15. Cash projects in water supply?? (cash for work, voucher system, other?)
6.6. Handover
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OXFAM • • Borehole drilling – rig
• • Geo survey
MEDAIR • •
• •
PAH • Across Jonglei (Akobo, • Water quality analysis – equipment and trained
Pibor, Uror, Aweil, Bor, staff
Duk, Pigi, other) • Borehole assessment rehabilitation equipment –
• Unity – Koch County, Buaw, borehole cameras…..
Bentiu • Borehole drilling – PAT DRILL rig available,
• Lakes – Yirol specialized drilling team
• CE – Juba, Terekeka, Kajo- • Geo surveys – equipment and trained staff
Keji available
• EE – Magwi • Manual drilling – equipment and trained staff
• WE – Ezo, Yambio, Yei • Latrine construction – HH level design
• Upper Nile – Wanding, • Latrine construction – community latrines
Jikmir, Ulang / Nasir County • HP teacher training
NRC • •
• •
DRC • •
• •
8. General / Other?
8.2. MEAL
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