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Tle-Afa-Agri Crop Production: Quarter 2 - Module 2: Professional Interaction With People

Agricrops 10

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0% found this document useful (0 votes)
2K views26 pages

Tle-Afa-Agri Crop Production: Quarter 2 - Module 2: Professional Interaction With People

Agricrops 10

Uploaded by

Rovil-Ann Obada
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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10

TLE-AFA-AGRI CROP
PRODUCTION
Quarter 2– Module 2:
PROFESSIONAL INTERACTION WITH
PEOPLE
TLE – Grade 10
Alternative Delivery Mode
Quarter 2 – Module 2: PROFESSIONAL INTERACTION WITH PEOPLE
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any
work of the Government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary for
exploitation of such work for profit. Such agency or office may, among other things,
impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand


names, trademarks, etc.) included in this module are owned by their respective
copyright holders. Every effort has been exerted to locate and seek permission to
use these materials from their respective copyright owners. The publisher and
authors do not represent nor claim ownership over them.

Published by the Department of Education


Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module


Writers: Aiza M. Abingayan
Editor: Jonathan L. Bayaton
Reviewers: Jonathan L. Bayaton
Typesetter: Jonathan L. Bayaton
Layout Artist: Aiza M. Abingayan
Management Team: Senen Priscillo P. Paulin, CESO V Rosela R. Abiera
Fay C. Luarez, TM, Ed.D., Ph.D. Maricel S. Rasid
Adolf P. Aguilar Elmar L. Cabrera
Nilita R. Ragay, EdD
Antonio B. Baguio

Printed in the Philippines by ________________________

Department of Education –Region VII Schools Division of Negros Oriental

Office Address: Kagawasan, Ave., Daro, Dumaguete City, Negros Oriental


Tele #: (035) 225 2376 / 541 1117
E-mail Address: [email protected]
10

TLE-AFA – AGRI CROP


PRODUCTION
Quarter 2 – Module 2:
PROFESSIONAL INTERACTION
WITH PEOPLE
Introductory Message
For the facilitator:

Welcome to the Technology Livelihood Education – Agri-Fishery Arts (AFA) –


Grade 10 Alternative Delivery Mode (ADM) Modules on Professional
Interaction with People!

This module was collaboratively designed, developed and reviewed by


educators both from public and private institutions to assist you, the
teacher or facilitator in helping the learners meet the standards set by the K
to 12 Curriculum while overcoming their personal, social, and economic
constraints in schooling.

This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore,
this also aims to help learners acquire the needed 21st century skills while
taking into consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the
body of the module:

Notes to the Teacher


This contains helpful tips or strategies
that will help you in guiding the learners.

As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing
them to manage their own learning. Furthermore, you are expected to
encourage and assist the learners as they do the tasks included in the
module.

ii
For the learner:

Welcome to the Technology Livelihood Education Alternative Delivery Mode


(ADM) Module on Professional Interaction with People!

This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and
time. You will be enabled to process the contents of the learning resource
while being an active learner.

This module has the following parts and corresponding icons:

This will give you an idea of the skills or


What I Need to Know competencies you are expected to learn in
the module.

This part includes an activity that aims to


check what you already know about the
What I Know lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

This is a brief drill or review to help you link


What’s In the current lesson with the previous one.

In this portion, the new lesson will be


What’s New introduced to you in various ways; a story, a
song, a poem, a problem opener, an activity
or a situation.
This section provides a brief discussion of
What is It the lesson. This aims to help you discover
and understand new concepts and skills.

This comprises activities for independent


practice to solidify your understanding and
What’s More
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.
This includes questions or blank
What I Have Learned sentence/paragraph to be filled in to process
what you learned from the lesson.
This section provides an activity which will
What I Can Do help you transfer your new knowledge or
skill into real life situations or concerns.

iii
This is a task which aims to evaluate your
Assessment level of mastery in achieving the learning
competency.
In this portion, another activity will be given
Additional Activities to you to enrich your knowledge or skill of
the lesson learned.

Answer Key This contains answers to all activities in the


module.

At the end of this module you will also find:

References This is a list of all sources used in


developing this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any
part of the module. Use a separate sheet of paper in answering the
exercises.
2. Don’t forget to answer What I Know before moving on to the other
activities included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through
with it.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you
are not alone.

We hope that through this material, you will experience meaningful learning
and gain a deep understanding of the relevant competencies. You can do it!

iv
What I Need to Know

This module was designed and written with you in mind. It is


here to help you to familiarize the responsible for cropping work.
The scope of this module permits it to be used in many different
learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the
standard sequence of the course. But the order in which you read them
can be changed to correspond with the textbook you are now using.

Content Standard

The learner demonstrates an understanding of concepts,


underlying theories, and principles in the preparation of materials,
tools, and equipment in agronomic crop production.

Performance Standard

The learner prepares farm tools and equipment for agronomic


crop production based on the required task.

Learning Competency TLE_AFAC9-12CW-If-j-2


LO 2. Undertake agronomic crop work as directed

2.3. Interact with other staff and customers positively and


professionally as specified in the employee manual.

Learning Objectives:

At the end of the module you should be able to:

1. Apply professional interaction with people.


2. Relate professional interaction with people to crop production.
3. Adopt customers positively and professionally.

1
What I Know

Take this test.

I. Directions: Read each item carefully and write your answer on a


separate paper. Write T if the statement is CORRECT and write F
if the statement is WRONG.

_________1. Professional interaction means a structured manner of


sharing experiences, ideas, and opinions about topics of professional
interest with people in the same (or a related) profession, with the
outcome that the people involved in that exchange have learned
something from it.
________2. Interpersonal skills are one of the qualities of a professional.
________3. Professional limits to those professions that serve some
important aspect of public interest and the general good of society.
________4. Interaction is an action which is influenced by other actions.
________5. Interaction is when you have a conversation.

II. Give at least 5 qualities of a professional manner.

1. ________________________________________
2. ________________________________________
3. ________________________________________
4. ________________________________________
5. ________________________________________

Note: If you get 100% correct in this pre-assessment, skip the lesson
but if not and only get 50% to 99% correct, then proceed with the
lesson.

Lesson PROFESSIONAL
2
1 INTERACTION WITH PEOPLE

Great business leaders and human resources professionals know


the benefits of effective working relationships. These are relationships
between co-workers, managers and staff, and employees with the
public. Positive interactions increase good feelings, increase morale,
and improve work satisfaction. Negative interactions create confusion,
anxiety, tension, and uncertainty, which adversely affect work
efficiency and company productivity. As a business leader, don't leave
workplace interactions to chance. Take the time and energy to help
everyone in the organization develop the skills for positive interactions,
whenever possible. There are many benefits to having effective working
relationships.

When people are happy at work, they tend to do a better job.


Errors are reduced, productivity increases and customer service
improves. Having great office interaction also improves teamwork,
which makes an entire team more efficient during times of high stress,
such as holiday sales or end-of-year report production. It doesn't
matter what your company does, what product or service it provides,
good interaction means that people are having positive experiences.

3
What’s In

 The Importance of Interaction in Workplace Issues

 Productivity Resulting from Interaction

 Develop Company Morale

 Consumer Satisfaction Results

 Facilitating Positive Interactions

 Training and Policies

 Potential Risks of Fraternization

 Surveying and Evaluating Interaction

 7 Interpersonal & Social Skills for the Workplace

In this lesson, you will be able to know the importance of


professional interaction in the workplace.

Notes to the Teacher


As a facilitator, you are expected to orient the learners on how to
use this module. You also need to keep track of the learners'
progress while allowing them to manage their own learning.
Furthermore, you are expected to encourage and assist the
learners as they do the tasks included in the module.

4
What’s New

The Importance of Interaction in Workplace Issues


Think about the last time you walked into a large store. Did you feel
like a mere number in a sea of others who were also searching and
seeking solutions? If you did, chances are your interactive experience
with this store started negatively. Unless someone greets you with a
smile or asks if you need assistance, you are left on your own, perhaps
wondering what the role of the employees is. The benefits of effective
working relationships when customers are concerned means that
customers feel they are being served.

What Is It

The Importance of Interaction in Workplace Issues


Great business leaders and human resources professionals know the
benefits of effective working relationships. These are relationships
between co-workers, managers and staff, and employees with the
public. Positive interactions increase good feelings, increase morale,
and improve work satisfaction. Negative interactions create confusion,
anxiety, tension, and uncertainty, which adversely affect work
efficiency and company productivity. As a business leader, don't leave
workplace interactions to chance. Take the time and energy to help
everyone in the organization develop the skills for positive interactions,
whenever possible. There are many benefits to having effective working
relationships.
Productivity Resulting from Interaction
When people are happy at work, they tend to do a better job. Errors are
reduced, productivity increases and customer service improves. Having
great office interaction also improves teamwork, which makes an entire
team more efficient during times of high stress, such as holiday sales or
end-of-year report production.

5
It doesn't matter what your company does, what product or service it
provides, good interaction means that people are having positive
experiences. What are some examples of positive interactions?
Positive interactions start with basic pleasantries. These include
answering the phones in a professional, pleasant way, keeping in mind
the old school idea that people can "see your smile" over the phone. A
positive interaction also starts with greeting people who are walking
into the establishment, perhaps even opening the door for them, as
they enter.
But interaction goes well beyond politeness and communication
between people. Interaction is an experience that other workers and
consumers have when working with someone for a short time or an
extended period. For example, look at a typical office dynamic. If Jane's
job is reliant upon Joe completing his tasks and upon handing the file
over to her, she will have a positive interaction experience with him, if
he is on time consistently, is efficient, and has few errors. Conversely,
she would have a negative experience if he is always late, hands her his
files, complete with gaps and errors, and is rude in the process.
The latter scenario could lead to a long-term negative experience that
increases Jane's anxiety about getting work done, as well as having
animosity in dealing with Joe and even poor performance, as she tries
to meet deadlines, even though she was not given a full-time frame to
complete her job. That's why workplace interaction is so important. The
benefits of effective working relationships always outweigh the cost of
developing those relationships.
Develop Company Morale
The morale of your employees is directly related to the types of
interactions they get regularly. As you can see from the example of
Jane and Joe, working with people who consistently create negative
interactions leads to long-term moral issues, which leaves employees
feeling that no one cares whether or not anyone does their job. This
"why to bother" attitude is infectious in offices and operation centers.
The best way to resolve this is to prevent it, as much as is possible.
Developing positive company morale among all employees is no easy
task. It requires business leaders who take into consideration
employees' talents, workloads, and general personality traits. It also
requires that business leaders examine the processes and procedures
to try to find areas in which gaps or backlogs frequently happen.
When a business leader can define what is working and what is not, he
can establish systems to increase daily positive interactions in the
office. A system may be something as simple as giving positive feedback
to a telemarketing team. Typically, these departments have negative

6
interactions all day from call recipients; altering the energy in the call
center with upbeat music, leadership enthusiasm, and positive
reinforcement prevents telemarketers from falling into negative
patterns. This helps keep office productivity up.
Consumer Satisfaction Results
A business leader should think like a consumer and get into that
mindset when developing policies that affect people. Businesses do this
when developing a product or service, and they should place the same
importance on communication and interaction skills.
Think about the last time you walked into a large store. Did you feel
like a mere number in a sea of others who were also searching and
seeking solutions? If you did, chances are your interactive experience
with this store started negatively. Unless someone greets you with a
smile or asks if you need assistance, you are left on your own, perhaps
wondering what the role of the employees is. The benefits of effective
working relationships when customers are concerned means that
customers feel they are being served.
When employees are knowledgeable and passionate about helping,
consumers feel this. Employees can also tell when someone is stressed
and overworked. Being in that state doesn't create a positive customer
experience. Sometimes, this isn't the fault of the worker. If a company
is understaffed, one person may be juggling too many things. No matter
how much he wants to help and no matter how much he tries, he just
can't do it all. Customers sense this, and this leads to a negative
interaction with the company - not the worker per se.
Therefore, managers must pay attention to employee workload,
employee capabilities, and workflow to make sure that the employees
can facilitate positive interactions with the company.
Facilitating Positive Interactions
As already mentioned, an environment and company culture of positive
interactions are not achieved by accident. Google works very hard to
create a corporate culture where employees feel that they can have a
personal life, can adjust their schedules, and can work on projects that
they are passionate about. This has created a corporate culture, in
which innovation, creativity, and passion are the underlying
components of success for the company. Google is proud of its loyal
employees who love to go to work.
You can further facilitate positive interactions within your organization
by modeling behaviors that result in great experiences. As the boss, do
you take a moment to ask how your team's weekend was? Do you hold
team meetings or one-on-one consultations regularly, so that you may

7
discover and address any issues that your team is experiencing? People
can tell when someone cares and who takes the time to understand
team members' goals, challenges, and interests, which may help you
facilitate positive interactions among your team.
Training and Policies
Employees might look at a negative situation and feel that there is
nothing you can do to change how others act or how they do their job.
Essentially, employees might be mistaken in thinking that you can't
take a negative scenario and transfer it into a positive interaction for
everyone.
Start with developing positive policies that include rules about work
habits, punctuality, dress code, and communication. Set policies in
which processes must be followed because it helps keep things
organized and flowing, which enables positive momentum. Then, hold
training in communication, inclusiveness, and team building. Training
should give people information to absorb, as it teaches them the
importance of good communication. But this process then needs to step
up as it transforms into everyday practice, with role-playing and
procedures for implementing these practices. Employees may feel silly
engaging in role-playing, but this is a critical exercise as to how to learn
new communication skills.
As you give your employees an increasing number of skills, which
enable them to deal with problems in the workday or the gaps in their
skill set, you increase the chances for the team to have a greater
number of positive interactions. Team-building exercises can transform
a negative dynamic between two employees who did not understand
each other before the exercises, into a dynamic in which these two
employees walk away from the exercise with a new appreciation of the
other's point of view. These types of training programs must reinforce
policies and procedures that enhance positive interactions. This is an
ongoing process for every employee and business leader.
Potential Risks of Fraternization
When employees are enjoying working together, it is highly likely that
friendships and even romantic relationships develop. While an
employer wants employees to be friendly, bringing too much out-of-
office personal stuff into the office can lead to negative interactions in
the office. This, of course, harms team morale and productivity.
The first risk to consider with fraternization is the distraction it creates.
Employees are likely to meet and talk during work hours, and might
not address work tasks. This action could create animosity among
coworkers, who must hold down the fort, while their colleagues are
nowhere to be found. It also means that those employees are not

8
getting done what you are paying them for. Teams may feel favoritism,
and bad feelings can occur, as a result of the imbalance.
On the more serious side, when a relationship ends acrimoniously,
anxiety, and tension resulting from that acrimonious end will likely
permeate throughout the department. Gossip and even sabotage can
occur if one party seeks revenge on the other. This can directly harm
co-worker and client relationships. It can also lead to very serious
allegations, especially if the relationship was between a superior and a
subordinate.
Some sexual harassment allegations and lawsuits stem from a
consensual relationship ending badly. The manager is often accused of
abusing his level of power and could face serious legal action, as well as
dismissal. Other sexual harassment allegations and lawsuits stem
directly from uninvited, unwarranted harassment on the part of the
abuser.
Explain the importance of warning colleagues of problems and changes
that may affect them. When a company and its team have each other’s
backs, trust increases and build stronger teams.
Surveying and Evaluating Interaction
Building an environment of positive interaction takes time and energy.
Becoming complacent leaves room for negative habits and issues to
arise that become like cancer within an organization. Negativity travels
and is absorbed faster than positivity; thus, business leaders must be
vigilant to maintain positive energy.
There are several ways to evaluate the morale of the company. Team
meetings should be more than simply reviewing data. Take the time to
ask for feedback on what your team is experiencing, good or bad. Ask
questions and seek solutions from them. You can also get a lot of
information by looking around the room in a team meeting.
Observe who is always speaking up to determine if anyone seems to
want to speak but hesitates. This is why one-on-one meetings help the
survey process. Getting feedback in a dynamic where people are not
intimidated by others frees up the conversation and makes that a
positive interaction for employees seeking to find a voice. Even an
anonymous "suggestion box" helps give everyone a voice, and is a
positive interaction.
Once you have the feedback, you need to evaluate what is going on.
This requires reading between the lines in some circumstances. If
someone is upset that another worker isn't doing her job properly, you
could assume that this person is not capable, or you could evaluate her
performance. Evaluating performance could show that simple training

9
issues could resolve the issue by making everyone happier. It could
also show that the person complaining was actually the center of the
problem and was redirecting attention away from himself.
Finding a way to boost your team whenever possible, streamline its
workflow, or make something just plain easier will always yield positive
interactions. While you cannot control every personality and every
interaction, you can set the environment the leads to success for
everyone. When the team is experiencing more positivity, the company's
bottom line usually increases, as well.
7 Interpersonal & Social Skills for the Workplace
Conover-Social Skills
Interpersonal skills are also known as social skills. The process of
using social skills is called socialization. We all learned socialization
skills at an early age. Before we could even talk we were learning
socialization skills from the caregivers around us. In the workplace,
social skills are known as interpersonal skills. Both social skills and
interpersonal skills refer to the same thing—interaction with others.
In the workplace, you will work with many people every day. Strong
interpersonal skills will enable you to talk to and work with all types of
people, including managers, coworkers, and customers. Interpersonal
skills do more than give you the ability to communicate with other
people. Interpersonal skills also help you to develop relationships with
people. Strong relationships with the people you work with will help
you succeed in the workplace.
Research shows that poor interpersonal skills are the number one
reason why people do not get along, don’t get promoted, or, even worse,
lose their jobs.
Here are seven interpersonal skills tips that will help you develop
strong relationships and get along great with people in the workplace:
1. Managing relationships
2. Understanding the feelings of others
3. Cooperating with others
4. Great Attitude
5. Showing respect
6. Appropriate contact
7. Active Listening

10
1. Managing relationships
You spend a lot of time with the people at your workplace. If you are a
full-time employee, you can expect to spend 40 or more hours a week
with your coworkers. You can begin to understand why it is so
important to have good relationships with your coworkers and
managers! Good relationships will help you get along well with people
and help you to do your job better.
Have a difficult coworker or manager? Always remain polite and
professional towards that person. If you need to confront that person
make sure you do it thoughtfully. You never know! A difficult coworker
could become a friend over time.
2. Understanding the feelings of others
The ability to understand and relate to the feelings of others is called
empathy. Having empathy will help you develop strong relationships
with other people. When you have empathy, people feel that you
understand them and how they feel.
When people tell you about something important, it shows they feel
comfortable around you. Do your best to put yourself in their shoes.
Think about how you would want to be treated if you were in their
position. What would you want someone to say to you? What would you
hope someone would do for you?
3. Cooperating with others
Cooperating, or working well with others, is an important part of
interpersonal skills in the workplace. Even though each employee
might have his or her tasks and goals, the entire staff or team has the
same goal. That goal is to help the company be successful. Without
cooperation, the workplace can be an unpleasant place, and the
company will not succeed. Before starting on a group project or
collaborating, make sure each person understands what is expected of
them. Ensure each person can share his or her ideas or thoughts.
Encourage your group to be a safe space for sharing and collaborating.
4. Having a Great Attitude
Having an overall positive attitude will affect many aspects of your
work. A great attitude will help you cope with pressure and stress as
well as help you be more flexible in your job. Always sharing a positive
attitude will help you grow in your position and ultimately help you
move forward in your career.

11
5. Showing respect
When you show respect for others in the workplace, people will show
respect for you. You can show respect for others by being polite and
using your manners. Always remember to say please and thank you.
When people are talking to you, listen to what they are saying and
make eye contact to show that you are listening. Wait until other people
have finished talking before you respond so that you don’t cause them
to forget what they wanted to say.
6. Appropriate Contact
Interpersonal skills are not just about the things you say at work, they
also include your actions or the things you do. The way you act toward
people at work will determine whether or not they feel comfortable
around you. Start by always standing an appropriate distance away
from the person with whom you are talking.
A good rule of thumb is to stand an arm’s length away from the person.
That way, other people can easily hear you but will not feel like you are
in their personal space. Some people don’t like to be touched, so you
must respect people’s personal space. Besides a simple pat on the back
or handshake, it is best not to touch people in the workplace. Keeping
your hands to yourself will ensure that you don’t offend or upset
others.
7. Active Listening
Active listening means you are fully engaged while listening to someone
talk. You’re completely focused on the person speaking. You are giving
them eye contact, nodding, and occasionally asking clarifying questions
to make sure you understand.
Next time a coworker or manager is speaking to you. Put your phone,
computer, or notebook down and fully engaged. You’ll be surprised how
much better you understand what they’re telling you and how much
better you’ll remember later.

12
What’s More

Directions: True or False. Write T if the statement is true and F if the


statement is wrong. Use your notebook for your answers.

_________1. Active listening means you are fully engaged while listening
to someone talk.
________2. Interpersonal skills are not just about the things you say at
work, they also include your actions or the things you do.
________3. Having an overall positive attitude will affect many aspects of
your work.
________4. A great attitude will help you cope with pressure and stress
as well as help you be more flexible in your job.
________5. Always sharing a positive attitude will help you grow in your
position and ultimately help you move forward in your career.
________6. Attitude will not help you cope with pressure and stress as
well as help you be more flexible in your job.
________7. You’re completely focused on the person speaking. You are
giving them eye contact, nodding, and occasionally asking clarifying
questions to make sure you understand.
________8. The way you act toward people at work will determine
whether or not they feel comfortable around you.
________9. Start by always standing an appropriate distance away from
the person with whom you are talking.
________10. Always sharing a negative attitude will help you grow in
your position and ultimately help you move forward in your career.

13
What I Have Learned

I have learned that…


_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

I have realized that ….

______________________________________________________________________
______________________________________________________________________
______________________________________________________________________

I will apply what I learned

______________________________________________________________________
______________________________________________________________________

What I Can Do
14
Directions: Write 5 sentences on how to act professionally with other
people. Please refer below for your rubrics.

Scores Total
Criteria
10 7 5 30
Completeness of written contents
Coherence and clarity of
information
Neatness of output

Interpretation of Scores
21–30 Excellent Output
11–20 Very Good
6–10 Fair Output
5 and below – Poor Output

Assessment

Directions: Answer the following on your answer sheet.

I. True or False. Write T if the statement is correct, otherwise, write F


on your answer sheet.

_________1. Always sharing a positive attitude will help you grow in your
position and ultimately help you move forward in your career.
________2. Skills are not just about the things you say at work, they
also include your actions or the things you do.
________3. A negative attitude will affect many aspects of your work.
________4. A great attitude will help you cope with pressure and stress
as well as help you be more flexible in your job.

15
________5. Active listening means you are fully engaged while listening
to someone talk.
________6. Attitude will not help you cope with pressure and stress as
well as help you be more flexible in your job.
________7. You’re completely focused on the person speaking. You are
giving them eye contact, nodding, and occasionally asking clarifying
questions to make sure you understand.
________8. The way you act toward people at work will determine
whether or not they feel comfortable around you.
________9. Start by always standing an appropriate distance away from
the person with whom you are talking.
________10. Always sharing a negative attitude will help you grow in
your position and ultimately help you move forward in your career.

II. Enumeration. Enumerate at least 5 interpersonal skills based on


professional interaction with people.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________

Additional Activities

16
Directions: Write 5 examples on how to adopt customers
positively and professionally.
1.____________________________________________________________________
2.____________________________________________________________________
3.____________________________________________________________________
4.____________________________________________________________________
5.____________________________________________________________________

GLOSSARY

Responsibility – the state or fact of having a duty to deal with something or


of having control over someone.

Crop – is a plant or plant product that can be grown and harvested for profit
or subsistence.

Work – a task or tasks to be undertaken; something a person or thing has to


do; an activity involving mental or physical effort done to achieve a purpose or
result.

Manager – a person responsible for controlling or administering all or part of


a company or similar organization; a person who controls the activities,
business dealings, and other aspects of the career of an entertainer, athlete,
group of musicians, etc.

Professional – relating to a job that requires special education, training, or


skills; done or given by a person who works in a particular profession.

Interaction – mutual or reciprocal action or influence.

People – Human beings making up a group or assembly or linked by a


common interest.

Answer Key

17
18
What I know
I. Answer may vary. Please refer to discussion proper or what is it
for the list.)
II. Answers may vary.
What’s New
Answers may vary
What’s More
True or False
1. T
2. T
3. T
4. T
5. T
6. F
7. T
8. T
9. T
10.F
Assessment
I. True or False
1. T 6. F
2. T 7. T
3. T 8. T
4. T 9. T
5. T 10. F
II. Essay.
Answers may vary.
References

 https://www.google.com/search?hl=en-PH&source=hp&ei=E8-tX-
DGJL3FmAW735nwBQ&q=responsibility&oq=Respo&gs_lcp=ChFtb2JpbGUtZ3dz
LXdpei1ocBABGAAyCAgAELEDEMkDMgUIABCxAzIFCAAQsQMyBQgAELE
DMgUIABCxAzIFCAAQsQMyBQgAELEDMgUIABCxAzoLCAAQsQMQgwEQy
QM6CAgAELEDEIMBOgIILjoCCABQwA1Y1xRgjyBoAHAAeACAAX-
IAckEkgEDMC41mAEAoAEBsAEA&sclient=mobile-gws-wiz-hp

 https://www.google.com/search?hl=en-
PH&ei=cNitX9DuMI6UmAWDl4noDw&q=manager&oq=manager&gs_lcp=ChNtb2
JpbGUtZ3dzLXdpei1zZXJwEAEYADIICAAQsQMQyQMyBAgAEEMyBQgAELE
DMgUIABCxAzIFCAAQsQMyBQgAELEDMgUIABCxAzICCAA6BAgAEEc6Bw
gAEMkDEEM6CAgAELEDEIMBOgUILhCxAzoCCC46CggAELEDEMkDEENQn
IUqWKOMKmCYkypoAHABeACAAfoBiAG3CpIBBTAuNS4ymAEAoAEBsAEA
yAEIwAEB&sclient=mobile-gws-wiz-serp

 https://www.owlguru.com/career/farmworkers-and-laborers-crop/job-description/

 http://www.bls.gov/OOH/farming-fishing-and-forestry/agricultural-
workers.htm

 http://afop.org

 http://www.csrees.usda.gov/

 http://www.fsa.usda.gov/FSA/

 http://www.owlguru.com
For inquiries or feedback, please write or call:

Department of Education – Schools Division of Negros Oriental


Kagawasan, Avenue, Daro, Dumaguete City, Negros Oriental

Tel #: (035) 225 2376 / 541 1117


Email Address: [email protected]
Website: lrmds.depednodis.net

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