ADMINISTRATIVE POLICY AND PROCEDURE (APP)
DEPARTMENT: EMERGENCY ROOM
TITLE/DESCRIPTION POLICY NUMBER
CALL CONSULTANT /SPECIALIST FOR OPINIONS APP-ERD-001-V3
EFFECTIVE DATE REVISION DUE REPLACES NUMBER NO. OF PAGES
09-06-1435H 09-06-1437H APP-ERD-001-V2 2
APPROVED BY APPLIES TO
HOSPITAL DIRECTOR EMERGENCY ROOM DEPARTMENT AND
CONCERNING CONSULTANTS AND
SPECIALISTS
PURPOSE
To do the proper way of calling the consultant when his/her presence or opinion is needed.
DEFINITION
It is the process of calling the consultant when needed.
RESPONSIBILITIES
ER Director / ER in duty ( physician ) / Duty Administrator
POLICY
The duty ER physician will decide and determine when a consultant / specialist should be called
It is the process of calling the consultant / specialist when needed..
PROCEDURES
1. After admitting the patient in ER, the on duty ER physician will examine the patient.
2. If the ER physician found out that the patient should be seen by the consultant and/or
specialist, the ER physician will inform the patient and/or relatives.
3. During duty hours, the ER physician will call the consultant and/or specialist in his/her
clinic to inform his/her regarding the patient when he will send the patient along with
the file to the clinic.
If the patient is very ill and cannot go to the clinic, the ER physician will call the consultant
and/or the specialist and inform him/her regarding the patient and ask him/her to examine
the. patient in ER
4. After duty hours, the ER physician will call each department and ask to call the
consultant and/or the specialist in duty (duty rota).
5. The central will refer the call to ER department and ER physician will inform the
consultant and/ or the specialist regarding the patient to take his/her opinion.
6. The consultant and/or specialist needs to come and see the patient by him/herself within
30 minutes, the consultant and/or specialist will arrive at the ER to examine the patient
and to do the proper management to be given to the patient
EQUIPMENTS
The telephone or pager
CROSS-REFERENCES
N/A
REFERENCES
1
ADMINISTRATIVE POLICY AND PROCEDURE (APP)
DEPARTMENT: EMERGENCY ROOM
TITLE/DESCRIPTION POLICY NUMBER
CALL CONSULTANT /SPECIALIST FOR OPINIONS APP-ERD-001-V3
EFFECTIVE DATE REVISION DUE REPLACES NUMBER NO. OF PAGES
09-06-1435H 09-06-1437H APP-ERD-001-V2 2
APPROVED BY APPLIES TO
HOSPITAL DIRECTOR EMERGENCY ROOM DEPARTMENT AND
CONCERNING CONSULTANTS AND
SPECIALISTS
Ministry of Health
CBAHI Standards
King Saud Medical Complex
FORMS
The call Log book / on call rota
APPROVAL:
Name Position Signature Date
Prepared by Dr. Ali Demerdash ER Director 29-04-1435H
Reviewed by Modhi Ageel Al Nursing 01-05-1435H
Shammary Director
Reviewed by Dr. Emad Aldin Quality 03-05-1435H
Kotb Management
Director
Approved By Dr.M.Fouad Medical 05-05-1435H
Lababidi Director
Approved By Ayyad Mael’ly Hospital 08-05-1435H
Director