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TFS User Manual: Bank Guarantee Module

The document is a training manual for users of the Trade Facility System (TFS), an online platform for applying for trade facilities like bank guarantees and letters of credit. TFS allows initiators to create, submit, and track application requests, and approvers to approve or reject requests. It will be implemented in phases, with the first phase including application, withdrawal, and extension of bank guarantees. The training manual provides step-by-step instructions on logging into TFS and navigating between modules to complete tasks.

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Syahibol Mohd
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© © All Rights Reserved
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0% found this document useful (0 votes)
192 views80 pages

TFS User Manual: Bank Guarantee Module

The document is a training manual for users of the Trade Facility System (TFS), an online platform for applying for trade facilities like bank guarantees and letters of credit. TFS allows initiators to create, submit, and track application requests, and approvers to approve or reject requests. It will be implemented in phases, with the first phase including application, withdrawal, and extension of bank guarantees. The training manual provides step-by-step instructions on logging into TFS and navigating between modules to complete tasks.

Uploaded by

Syahibol Mohd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Trade Facility System

Training User Manual


Click to launch

Version 1.0, June 2017


Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Welcome

Trade Facility System (TFS) is an TFS will cover 8 modules for BG TFS modules will be implemented in
online platform for application of (BG Application, Withdrawal, Phases as follows :-
trade facilities such as Bank Extension, Amendment, Phase 1
Guarantee (BG) and Letter of Credit Cancellation, Claim, Deferment,
(LC) through Sharepoint platform. Loss) and 1 module for Letter of - BG Application, Withdrawal
This automation processes will be Credit (LC). and Extension
done in a controlled environment Phase 2
that are transparent, efficient, and
systematic. - BG Amendment, Cancellation,
Claim, Deferment and Lost
- Letter of Credit (LC)

Trade Facility System is an


online platform for
application of trade
facilities such as Bank
Guarantee (BG) and Letter
of Credit (LC) through
Sharepoint.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Trade Facility System (TFS)

1.0
Approver Centralized Settlement Unit
Trade Facility System
Initiator
/ Shared Service Centre
1.1
Log into the TFS

1.2
Bank Guarantee Home
Page

Create/Submit
Bank Guarantee Approve/ Accept and
Application, reject request process
Extension and raised by approved
Withdrawal Initiators requests
requests
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Trade Facility System (TFS)

1.0 Open TFS website using TFS URL: https://tfs.tnb.com.my


The below screen will appear and user to key in username and password.
Trade Facility System

1.1
Log into the TFS

1.2
Bank Guarantee Home
Page

• User Name: Staff ID


• Password: Email password
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Trade Facility System (TFS)

1.0 Once user Sign In to the TFS, users should see the page below:
Trade Facility System

1.1
Log into the TFS

1.2
Bank Guarantee Home
Page
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.0
Bank Guarantee
Application (Initiator)
Screen

2.1
Bank Guarantee
Application Screen Status
Bar

2.2
Bank Guarantee
Application (Create Draft
Request)

2.3
Generate BG-ID and
Record Details (Grid
View)

2.3.1
BG-ID display (Grid View)

2.4 User to click “Services” drop down button and select “BG Application Initiator”
Bank Guarantee Details
(Grid View Paging)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.0
Bank Guarantee
Application (Initiator)
Screen

2.1
Bank Guarantee
Application Screen Status
Bar

2.2
Bank Guarantee
Application (Create Draft
Request)

2.3
Generate BG-ID and
Record Details (Grid
View)

2.3.1
BG-ID display (Grid View)

2.4 Once user Click “BG Application Initiator” link should see the page above.
Bank Guarantee Details
(Grid View Paging) a) Requestor Name, Division, Department, Organization Unit and Immediate Manager (IM)
should automatically display in the application screen.
If it’s not displaying, user will not be able to proceed with the Bank Guarantee Application.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.0
Bank Guarantee
Application (Initiator)
Screen

2.1
Bank Guarantee
Application Screen Status
Bar

2.2
Bank Guarantee
Application (Create Draft
Request)

2.3
Generate BG-ID and
Record Details (Grid
View)

2.3.1
BG-ID display (Grid View)

2.4
User scroll down to see Bank Guarantee details based on “Status” such as “Pending, Approved,
Bank Guarantee Details
(Grid View Paging) and Rejected” items by IM in a Grid View Format.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.0 User Key in details to


create request as Draft
Bank Guarantee
Application (Initiator) record as shown in the
Screen
picture above.
2.1
Bank Guarantee
Application Screen Status
Bar

2.2
Bank Guarantee
Application (Create Draft
Request)

2.3
Generate BG-ID and
Record Details (Grid
View) Upon Clicking “Save as Draft” button system
2.3.1 should prompt notification as above to confirm
BG-ID display (Grid View)
request creations and user proceed to click “Ok”
button.
2.4
Bank Guarantee Details
(Grid View Paging)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.0
Bank Guarantee
Application (Initiator)
Screen

2.1
Bank Guarantee
Application Screen Status
Bar

2.2
Bank Guarantee
Application (Create Draft
Request)

2.3
Generate BG-ID and
Record Details (Grid
View)

2.3.1
BG-ID display (Grid View)

2.4
Bank Guarantee Details Next, once request created as Draft, it will display in the Grid View table as highlighted in Red,
(Grid View Paging)
but the “BG-ID” will be empty, to display the BG-ID user need to click “Refresh” button.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.0
Bank Guarantee
Application (Initiator)
Screen

2.1
Bank Guarantee
Application Screen
Status Bar

2.2
Bank Guarantee
Application (Create
Draft Request)

2.3
Generate BG-ID and
Record Details (Grid
View)

2.3.1
BG-ID display (Grid
View)

2.4
Bank Guarantee Details As highlighted in Red, BG-ID will be generated and display in the BG-ID column.
(Grid View Paging)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.0
Bank Guarantee
Application (Initiator)
Screen

2.1
Bank Guarantee
Application Screen Status
Bar

2.2
Bank Guarantee
Application (Create Draft
Request)

2.3
Generate BG-ID and
Record Details (Grid
View)

2.3.1
BG-ID display (Grid View)

2.4
Bank Guarantee Details
(Grid View Paging) Next, grid view paging functions to scroll to next pages as each page in grid view can consist of
10 records.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5
Submit Bank Guarantee
Request for Approval

2.5.1
Record display upon
“Select” button click

2.5.2
Adding Attachment to
the request

2.5.3
Display Attachment

2.5.4
Tick Declaration and
Submit for Approval

2.5.5
Request Submission
confirmation box To submit for Approval, user need to click on “Select” button where “BG Status” column displayed
as “BG Application Draft” and this record should display under “Pending” record category.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5
Submit Bank Guarantee
Request for Approval

2.5.1
Record display upon
“Select” button click

2.5.2
Adding Attachment to
the request

2.5.3
Display Attachment

2.5.4
Tick Declaration and
Submit for Approval

2.5.5
Request Submission
confirmation box
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5
Submit Bank Guarantee
Request for Approval

2.5.1
Record display upon
“Select” button click

2.5.2
Adding Attachment to
the request

2.5.3
Display Attachment

2.5.4
Tick Declaration and
Submit for Approval

2.5.5
Request Submission
confirmation box User click on the “Browse” button to upload the desired “doc, ppt, pdf, txt, xls, images” to attach
with the request.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5
Submit Bank Guarantee
Request for Approval

2.5.1
Record display upon
“Select” button click

2.5.2
Adding Attachment to
the request

2.5.3
Display Attachment

2.5.4
Tick Declaration and
Submit for Approval

2.5.5
Request Submission
confirmation box Once attachment uploaded should display as above image.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5
Submit Bank Guarantee
Request for Approval

2.5.1
Record display upon
“Select” button click

2.5.2
Adding Attachment to
the request

2.5.3
Display Attachment

2.5.4
Tick Declaration and
Submit for Approval

2.5.5
Request Submission
confirmation box
To submit for approval from IM, user must tick “Declaration by Requestor” checkbox and ensure
all the details and attachment entered are correct. Finally, proceed to click “Submit” button.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5
Submit Bank Guarantee
Request for Approval

2.5.1
Record display upon
“Select” button click

2.5.2
Adding Attachment to
the request

2.5.3 Upon submission user should see the confirmation dialogue box to confirm the request
Display Attachment submission.

2.5.4
Tick Declaration and
Submit for Approval

2.5.5
Request Submission
confirmation box
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5.6
Bank Guarantee Request
Status display (Grid
View)

2.5.7
Bank Guarantee Request
Created Email (Sample)

2.5.8
Approval Confirmation
(Email)

2.5.9
Check Bank Guarantee
Status (Grid View)

2.5.10
Search for Bank
Guarantee Request

“BG Status” display “Request Sent for Approval” status message in the Grid View.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5.6
Bank Guarantee Request
Status display (Grid
View)

2.5.7
Bank Guarantee Request
Created Email (Sample)

2.5.8
Approval Confirmation
(Email)

2.5.9
Check Bank Guarantee
Status (Grid View)

2.5.10
Search for Bank
Guarantee Request
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5.6
Bank Guarantee Request
Status display (Grid
View)

2.5.7
Bank Guarantee Request
Created Email (Sample)

2.5.8
Approval Confirmation
(Email)

2.5.9
Check Bank Guarantee
Status (Grid View)

2.5.10
Search for Bank
Guarantee Request
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5.6
Bank Guarantee Request
Status display (Grid
View)

2.5.7
Bank Guarantee Request
Created Email (Sample)

2.5.8
Approval Confirmation
(Email)

2.5.9
Check Bank Guarantee
Status (Grid View)

2.5.10
Search for Bank
User will be able to check their Bank Guarantee request status once its “Approved/Rejected” as
Guarantee Request well as “Approval Status”, “Approver Comment”.

Note:
a) If the Bank Guarantee request “Approved” by supervisor it will fall under “CSU” department
queue for further processing.
b) In case request “Rejected” by Supervisor status will display as Rejected and user need to re-
apply Bank Guarantee request.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.5.6 Search function, available for the


user to search for Bank Guarantee
Bank Guarantee Request
Status display (Grid request based on “BG-ID”.
View)

2.5.7
Bank Guarantee Request
Created Email (Sample)

2.5.8
Approval Confirmation
(Email)

2.5.9
Search Result display image.
Check Bank Guarantee
Status (Grid View)

2.5.10
Search for Bank
Guarantee Request
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.6 Email Screen


Bank Guarantee An email request will be sent to
Approval (Approver)
the Approver to seek for Approval
2.6.1 for the Request created by the
User.
Review Bank Guarantee
Request

2.6.2
Approver review Bank
Guarantee request

2.6.3 TFS Screen


Open Task to
Approve/Reject Alternatively, approver can
approve the BG application
2.6.4 request via TFS website and click
Approval Request the drop down button ‘Approval’

2.6.5
Bank Guarantee
Approval confirmation
(Approved Email Sample
- Initiator / CSU / SSC)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.6 Email Screen


Bank Guarantee
Approval (Approver)
In the email, click on the “BG-ID-
000***” hyperlink to review the
2.6.1 request.
Review Bank Guarantee
Request

2.6.2
Approver review Bank
Guarantee request

2.6.3 TFS Screen


Open Task to
Approve/Reject Click the BG ID hyperlink under
column Related Content to view
2.6.4 the Bank Guarantee Request.
Approval Request

2.6.5
Bank Guarantee
Approval confirmation
(Approved Email Sample
- Initiator / CSU / SSC)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.6 View BG Request from email


Bank Guarantee
Approval (Approver)
After review the BG application request,
close the tab and open the email approval
2.6.1 again.
Review Bank Guarantee
Request

2.6.2
Approver review Bank
Guarantee request

2.6.3
View BG Request in TFS
Open Task to
Approve/Reject
After review the BG application request,
2.6.4 click the “back” button and it will redirect to
Approval Request the approver task screen.

2.6.5
Bank Guarantee
Approval confirmation
(Approved Email Sample
- Initiator / CSU / SSC)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.6 Approve/reject in email


Bank Guarantee Click “Open this Task” button to
Approval (Approver)
Approve or Reject the request.
2.6.1
Review Bank Guarantee
Request

2.6.2
Approver review Bank
Guarantee request

2.6.3 Approve/reject in TFS


Open Task to
Approve/Reject Click “Bank Guarantee Application
Request” button to Approve or
2.6.4 Reject the request.
Approval Request

2.6.5
Bank Guarantee
Approval confirmation
(Approved Email Sample
- Initiator / CSU / SSC)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.6
Bank Guarantee
Approval (Approver)

2.6.1
Review Bank Guarantee
Request

2.6.2
Approver review Bank
Guarantee request

2.6.3
Open Task to
Approve/Reject

2.6.4
Approval Request

2.6.5
Bank Guarantee
Approval confirmation
(Approved Email Sample
Approver, click “Approve/Reject” button with Comments to complete the Approval process.
- Initiator / CSU / SSC)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.6
Bank Guarantee
Approval (Approver)

2.6.1
Review Bank Guarantee
Request

2.6.2
Approver review Bank
Guarantee request

2.6.3
Open Task to
Approve/Reject

2.6.4
Approval Request

2.6.5
Bank Guarantee
Approval confirmation
(Approved Email Sample
- Initiator / CSU / SSC)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.7
Process Bank Guarantee
Request (CSU / SSC)

2.7.1
Bank Guarantee Request
(Selection)

2.7.2
View and Sort BG
Request (Grid View)

2.7.3
Bank Guarantee Request
Processing

2.7.4
Bank Guarantee Request
Issuance

2.8
Bank Guarantee
Application Status CSU / SSC to click “Administration” button and select “BG Application Treasury” link at TFS home
Change to “BG
Withdraw/BG page
Extension”
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.7
Process Bank Guarantee
Request (CSU / SSC)

2.7.1
Bank Guarantee Request
(Selection)

2.7.2
View and Sort BG
Request (Grid View)

2.7.3
Bank Guarantee Request
Processing

2.7.4
Bank Guarantee Request
Issuance

2.8
Bank Guarantee
Application Status The “BG Application Treasury” screen will appear and CSU / SSC will be able to view the
Change to “BG
Withdraw/BG “Approved request by initiator’s IM.
Extension”
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.7
Process Bank Guarantee
Request (CSU / SSC)

2.7.1
Bank Guarantee Request
(Selection)

2.7.2
View and Sort BG
Request (Grid View)

2.7.3
Bank Guarantee Request
Processing

2.7.4
Bank Guarantee Request
Issuance

2.8
Bank Guarantee
Application Status CSU / SSC click on the “Select” button to edit/update record, select BG Issuance
Change to “BG
Withdraw/BG “Accepted/Declined” and click “Submit” button to update user. Once done Initiator should receive
Extension” an email notification on updated request.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.7
Process Bank Guarantee
Request (CSU / SSC)

2.7.1
Bank Guarantee Request
(Selection)

2.7.2
View and Sort BG
Request (Grid View)

2.7.3
Bank Guarantee Request
Processing

2.7.4
Bank Guarantee Request
Issuance

2.8
Bank Guarantee
Application Status CSU / SSC should click on “Sort By” drop down list to view, “Pending/Approved/Rejected”
Change to “BG
Withdraw/BG request by users for further processing.
Extension”
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.7
Process Bank Guarantee
Request (CSU / SSC)

2.7.1
Bank Guarantee Request
(Selection)

2.7.2
View and Sort BG
Request (Grid View)

2.7.3
Bank Guarantee Request
Processing

2.7.4
Bank Guarantee Request
Issuance

2.8
Bank Guarantee
Application Status Once BG Processed user need to “Tick” “BG Processed” check box and Click “Submit” button.
Change to “BG
Withdraw/BG System should send an email notification to initiator on the status.
Extension”
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.7
Process Bank Guarantee
Request (CSU / SSC)

2.7.1
Bank Guarantee Request
(Selection)

2.7.2
View and Sort BG
Request (Grid View)

2.7.3
Bank Guarantee Request
Processing

2.7.4
Bank Guarantee Request
Issuance

2.8 Finally, update system on the BG Issuance, once BG processed and saved the “BG Issued/BG
Bank Guarantee No” field should auto populate in the form.
Application Status
Change to “BG
Withdraw/BG CSU / SSC need to fill-up the “BG No” details and Tick “BG Issued” checkbox. An email
Extension”
notification will be send to the user to update on the BG Request status.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports – BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Application Module

2.7
Process Bank Guarantee
Request (CSU / SSC)

2.7.1
Bank Guarantee Request
(Selection)

2.7.2
View and Sort BG
Request (Grid View)

2.7.3
Bank Guarantee Request
Processing

2.7.4
Bank Guarantee Request
Issuance

2.8
Bank Guarantee
Application Status Bank Guarantee Application “BG Status” will change once user Select “BG withdrawal”/”BG
Change to “BG
Withdraw/BG Withdrawal” and Save as Draft as shown in the Image above.
Extension”
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Withdrawal Module

3.0
Bank Guarantee
Withdrawal Module

3.1
Bank Guarantee
Withdrawal (Select to
Withdraw) (Initiator)

3.2
Bank Guarantee
Withdrawal (System
Auto Re-Direct)

3.3
Bank Guarantee
Withdrawal Form (Save
as Draft)

3.4
New Request Saved as
Draft (Grid View
Display)

3.5
Bank Guarantee
Withdrawal Selection
Users to click “Services” drop down button and select “BG Application Initiator”
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Withdrawal Module

3.0
Bank Guarantee
Withdrawal Module

3.1
Bank Guarantee
Withdrawal (Select to
Withdraw) (Initiator)

3.2
Bank Guarantee
Withdrawal (System
Auto Re-Direct)

3.3
Bank Guarantee
Withdrawal Form (Save
as Draft)

3.4
New Request Saved as
Draft (Grid View
Display)

3.5
Bank Guarantee
Withdrawal Selection Bank Guarantee Withdrawal should start/initiate from “Bank Guarantee Application” screen as
shown above.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Withdrawal Module

3.0
Bank Guarantee
Withdrawal Module

3.1
Bank Guarantee
Withdrawal (Select to
Withdraw) (Initiator)

3.2
Bank Guarantee
Withdrawal (System
Auto Re-Direct)

3.3
Bank Guarantee
Withdrawal Form (Save
as Draft)

3.4
New Request Saved as
Draft (Grid View
Display)

3.5
Bank Guarantee
Withdrawal Selection In-order to do BG Withdrawal user click on “BG Withdrawal” button for the “Bank Guarantee
Application request”.
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Bank Guarantee Withdrawal Module

3.0
Bank Guarantee
Withdrawal Module

3.1
Bank Guarantee
Withdrawal (Select to
Withdraw) (Initiator)

3.2
Bank Guarantee
Withdrawal (System
Auto Re-Direct)

3.3
Bank Guarantee
Withdrawal Form (Save
as Draft)

3.4
New Request Saved as
Draft (Grid View
Display)

3.5
Bank Guarantee
Withdrawal Selection Upon Clicking “BG Withdrawal” in BG Application screen system should Auto re-direct user to BG
Withdrawal screen as shown above.
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Bank Guarantee Withdrawal Module

3.0
Bank Guarantee
Withdrawal Module

3.1
Bank Guarantee
Withdrawal (Select to
Withdraw) (Initiator)

3.2
Bank Guarantee
Withdrawal (System
Auto Re-Direct)

3.3
Bank Guarantee
Withdrawal Form (Save
as Draft)

3.4
New Request Saved as
Draft (Grid View
Display)

3.5
Bank Guarantee
Withdrawal Selection User fill-up Bank Guarantee withdrawal details and click “Save as Draft” button.
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Bank Guarantee Withdrawal Module

3.0
Bank Guarantee
Withdrawal Module

3.1
Bank Guarantee
Withdrawal (Select to
Withdraw) (Initiator)

3.2
Bank Guarantee
Withdrawal (System
Auto Re-Direct)

3.3
Bank Guarantee
Withdrawal Form (Save
as Draft)

3.4
New Request Saved as
Draft (Grid View
Display)

3.5
Bank Guarantee
Withdrawal Selection
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Bank Guarantee Withdrawal Module

3.0
Bank Guarantee
Withdrawal Module

3.1
Bank Guarantee
Withdrawal (Select to
Withdraw) (Initiator)

3.2
Bank Guarantee
Withdrawal (System
Auto Re-Direct)

3.3
Bank Guarantee
Withdrawal Form (Save
as Draft)

3.4
New Request Saved as
Draft (Grid View
Display)

3.5
Click “Select” button to edit/update BG Withdrawal draft in the Form.
Bank Guarantee
Withdrawal Selection
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Bank Guarantee Withdrawal Module

3.6
Bank Guarantee
withdrawal
(Submission)

3.7
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7 (Cont.)
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7.1
Bank Guarantee
Withdrawal Approval
Form

3.7.2
Bank Guarantee
Withdrawal (Approval
Email) (CSU/Initiator)

User need to update the BG Withdrawal request record and tick “Declaration” check box to
Submit for approval.
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Bank Guarantee Withdrawal Module

3.6 Email Screen


Bank Guarantee Approver click on the “Open this Task” button
withdrawal
(Submission) to view the request and continue to
3.7 approve/reject. As well as click “BG-ID”
hyperlink to review the request details.
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7 (Cont.)
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7.1 TFS Screen


Bank Guarantee
Withdrawal Approval
Form Alternatively, approver can approve the BG
3.7.2 withdrawal request via TFS website and click the
drop down button ‘Approval’
Bank Guarantee
Withdrawal (Approval
Email) (CSU/Initiator)
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Bank Guarantee Withdrawal Module

3.6 Click “Bank Guarantee Withdrawal Request”


button.
Bank Guarantee
withdrawal
(Submission)

3.7
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7 (Cont.)
Bank Guarantee
Withdrawal Approval
Request – Sample Email Click BG ID hyperlink (BG-ID-XXX) to view the
(Approver) Bank Guarantee Withdrawal Request.
3.7.1
Bank Guarantee
Withdrawal Approval
Form After review the BG withdrawal request, click
3.7.2 the “back” button and it will redirect to the
approver task screen. Click again the “Bank
Bank Guarantee
Withdrawal (Approval
Guarantee Withdrawal Request” button to
Email) (CSU/Initiator) continue approve/reject the withdrawal request.
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Bank Guarantee Withdrawal Module

3.6
Bank Guarantee
withdrawal
(Submission)

3.7
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7 (Cont.)
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7.1
Bank Guarantee
Withdrawal Approval
Form

3.7.2
Bank Guarantee
Withdrawal (Approval
Email) (CSU/Initiator)

Approver, can Approve or Reject with commenting, by Clicking “Approve/Reject” button.


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Bank Guarantee Withdrawal Module

3.6
Bank Guarantee
withdrawal
(Submission)

3.7
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7 (Cont.)
Bank Guarantee
Withdrawal Approval
Request – Sample Email
(Approver)

3.7.1
Bank Guarantee
Withdrawal Approval
Form

3.7.2
Bank Guarantee
Withdrawal (Approval
Email) (CSU/Initiator)
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Bank Guarantee Withdrawal Module

3.7.3
Bank Guarantee
withdrawal (Sort by-
Approved)

3.8
Bank Guarantee
Withdrawal – CSU/SSC

3.9
Bank Guarantee
Withdrawal (Record
Selection) (CSU/SSC)

3.10
Bank Guarantee
Withdrawal
(Acceptance) (CSU/SSC)

3.11
Bank Guarantee
Withdrawal (Withdrawn
Successfully) (CSU/SSC)

3.12
Bank Guarantee
Withdrawal
(Cancellation) User will be able to view BG withdrawal “Approved” by their IM by selecting “Sort-by” “Approved”.
(CSU/SSC)
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Bank Guarantee Withdrawal Module

3.7.3
Bank Guarantee
withdrawal (Sort by-
Approved)

3.8
Bank Guarantee
Withdrawal – CSU/SSC

3.9
Bank Guarantee
Withdrawal (Record
Selection) (CSU/SSC)

3.10
Bank Guarantee
Withdrawal
(Acceptance) (CSU/SSC)

3.11
Bank Guarantee
Withdrawal (Withdrawn
Successfully) (CSU/SSC)

3.12
Bank Guarantee CSU / SSC to click “Administration” button and select “BG Withdrawal Treasury”
Withdrawal
(Cancellation) link at TFS home page
(CSU/SSC)
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Bank Guarantee Withdrawal Module

3.7.3
Bank Guarantee
withdrawal (Sort by-
Approved)

3.8
Bank Guarantee
Withdrawal – CSU/SSC

3.9
Bank Guarantee
Withdrawal (Record
Selection) (CSU/SSC)

3.10
Bank Guarantee
Withdrawal
(Acceptance) (CSU/SSC)

3.11
Bank Guarantee
Withdrawal (Withdrawn
Successfully) (CSU/SSC)

3.12
Bank Guarantee The BG Withdrawal Treasury screen will appear and CSU / SSC will be able to
Withdrawal
(Cancellation) view the “Approved” request by initiator’s IM.
(CSU/SSC)
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Bank Guarantee Withdrawal Module

3.7.3
Bank Guarantee
withdrawal (Sort by-
Approved)

3.8
Bank Guarantee
Withdrawal – CSU/SSC

3.9
Bank Guarantee
Withdrawal (Record
Selection) (CSU/SSC)

3.10
Bank Guarantee
Withdrawal
(Acceptance) (CSU/SSC)

3.11
Bank Guarantee
Withdrawal (Withdrawn
Successfully) (CSU/SSC)

3.12
Bank Guarantee
Withdrawal User/SSC need to click on “Select” button to edit process the record as shown in the image
(Cancellation)
(CSU/SSC)
above.
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Bank Guarantee Withdrawal Module

3.7.3
Bank Guarantee
withdrawal (Sort by-
Approved)

3.8
Bank Guarantee
Withdrawal – CSU/SSC

3.9
Bank Guarantee
Withdrawal (Record
Selection) (CSU/SSC)

3.10
Bank Guarantee
Withdrawal
(Acceptance) (CSU/SSC)

3.11
Bank Guarantee
Withdrawal (Withdrawn
Successfully) (CSU/SSC)

3.12
Bank Guarantee
Withdrawal CSU / SSC select drop down list “Bank Guarantee Withdrawal Acknowledge”,
(Cancellation)
(CSU/SSC)
“Accepted/Declined” with “Remarks” and click “Submit” button.
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Bank Guarantee Withdrawal Module

3.7.3
Bank Guarantee
withdrawal (Sort by-
Approved)

3.8
Bank Guarantee
Withdrawal – CSU/SSC

3.9
Bank Guarantee
Withdrawal (Record
Selection) (CSU/SSC)

3.10
Bank Guarantee
Withdrawal
(Acceptance) (CSU/SSC)

3.11
Bank Guarantee
Withdrawal (Withdrawn
Successfully) (CSU/SSC)

3.12
Bank Guarantee
Withdrawal CSU / SSC select drop down list “Bank Guarantee Withdrawn Successful”, “BG Withdrawal
(Cancellation)
(CSU/SSC)
Success” with “Remarks” and click “Submit” button.
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Bank Guarantee Withdrawal Module

3.7.3
Bank Guarantee
withdrawal (Sort by-
Approved)

3.8
Bank Guarantee
Withdrawal – CSU/SSC

3.9
Bank Guarantee
Withdrawal (Record
Selection) (CSU/SSC)

3.10
Bank Guarantee
Withdrawal
(Acceptance) (CSU/SSC)

3.11
Bank Guarantee
Withdrawal (Withdrawn
Successfully) (CSU/SSC)

3.12
Bank Guarantee
Withdrawal CSU / SSC select drop down list “Bank Guarantee Withdrawn Successful”, “BG Withdrawal No
(Cancellation)
(CSU/SSC)
Success” with “Remarks” as well as tick “Bank Guarantee Cancelled” checkbox and click
“Submit” button.
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Bank Guarantee Extension Module

4.0
Bank Guarantee
Extension Module

4.1
Bank Guarantee
Extension (Initiator)

4.1.1
Confirmation dialogue
box

4.2
Bank Guarantee
Extension (Grid View –
Draft record)

4.3
Bank Guarantee
Extension (Submission
for Approval)

4.3.1
Bank Guarantee
Extension (Confirmation
box)
User to click “Services” drop down button and select “BG Application Initiator”
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Bank Guarantee Extension Module

4.0
Bank Guarantee
Extension Module

4.1
Bank Guarantee
Extension (Initiator)

4.1.1
Confirmation dialogue
box

4.2
Bank Guarantee
Extension (Grid View –
Draft record)

4.3
Bank Guarantee
Extension (Submission
for Approval)

4.3.1
Bank Guarantee
Extension (Confirmation
box) Bank Guarantee Extension should start / initiate from “Bank Guarantee Application” screen as
shown above.
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Bank Guarantee Extension Module

4.0 User need click on “BG Application


Initiator” link and scroll down to
Bank Guarantee
Extension Module “BG Application Grid View”.

4.1 Next, click “BG Extension” button


Bank Guarantee to re-direct to BG Extension.
Extension (Initiator)

4.1.1
Confirmation dialogue
box

4.2
Bank Guarantee User need to key in all the
Extension (Grid View – necessary information in the Bank
Draft record)

4.3 Guarantee Extension form and


click “Save as Draft” button to
Bank Guarantee create draft record.
Extension (Submission
for Approval)

4.3.1
Bank Guarantee
Extension (Confirmation
box)
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Bank Guarantee Extension Module

4.0
Bank Guarantee
Extension Module

4.1
Bank Guarantee
Extension (Initiator)

4.1.1
Confirmation dialogue
box

Upon Clicking “Save as Draft” button system should prompt notification as above to confirm
4.2 request creations and user proceed to click “Ok” button.
Bank Guarantee
Extension (Grid View –
Draft record)

4.3
Bank Guarantee
Extension (Submission
for Approval)

4.3.1
Bank Guarantee
Extension (Confirmation
box)
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Bank Guarantee Extension Module

4.0
Bank Guarantee
Extension Module

4.1
Bank Guarantee
Extension (Initiator)

4.1.1
Confirmation dialogue
box

4.2
Bank Guarantee
Extension (Grid View –
Draft record)

4.3
Bank Guarantee
Extension (Submission
for Approval)

4.3.1
Bank Guarantee
Extension (Confirmation
box)
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Bank Guarantee Extension Module

4.0
Bank Guarantee
Extension Module

4.1
Bank Guarantee
Extension (Initiator)

4.1.1
Confirmation dialogue
box

4.2
Bank Guarantee
Extension (Grid View –
Draft record)

4.3
Bank Guarantee
Extension (Submission
for Approval)

4.3.1
Bank Guarantee
Extension (Confirmation In order to submit Bank Guarantee Extension for approval user need to Attach Supporting
box)
document, and Tick the “Declaration” checkbox. After that, click “Submit” button to send for
Approval process.
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Bank Guarantee Extension Module

4.0
Bank Guarantee
Extension Module

4.1
Bank Guarantee
Extension (Initiator)

4.1.1
Confirmation dialogue
box

4.2
Bank Guarantee
Extension (Grid View –
Draft record)

4.3
Bank Guarantee
Extension (Submission
for Approval)

4.3.1
Bank Guarantee
Extension (Confirmation
box)
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Bank Guarantee Extension Module

4.4
Bank Guarantee
Extension (Sort by –
Grid View)

4.5
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.5 (Cont.)
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.6
Bank Guarantee
Extension (Approval
Screen) - Approver

4.7
Bank Guarantee
Extension (Approved –
Sample Email)

4.8 User will be able to select “Sort By” drop down box to sort record in grid view according to
Bank Guarantee “Pending/Approved/Rejected”.
Extension (CSU/SSC)
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Bank Guarantee Extension Module

4.4 Email Screen


Bank Guarantee Bank Guarantee Approval request for
Extension (Sort by –
Grid View) approver, user click on “Open this
4.5 Task” button to view and process
request.
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.5 (Cont.)
Bank Guarantee
Extension – Email
(Approval Request – TFS Screen
Approver)

4.6 Alternatively, approver can approve the


Bank Guarantee BG extension request via TFS website
Extension (Approval
Screen) - Approver and click the drop down button
4.7 ‘approval’
Bank Guarantee
Extension (Approved –
Sample Email)

4.8
Bank Guarantee
Extension (CSU/SSC)
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Bank Guarantee Extension Module

4.4 Click “Bank Guarantee Extension


Request” button.
Bank Guarantee
Extension (Sort by –
Grid View)

4.5
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.5 (Cont.) Click BG ID hyperlink (BG-ID-XXX) to view the


Bank Guarantee Bank Guarantee Extension Request.
Extension – Email
(Approval Request –
Approver)

4.6 After review the BG extension request,


click the “back” button and it will redirect
Bank Guarantee
Extension (Approval to the approver task screen. Click again
Screen) - Approver
the “Bank Guarantee Extension Request”
4.7 button to continue approve/reject the
Bank Guarantee extension request.
Extension (Approved –
Sample Email)

4.8
Bank Guarantee
Extension (CSU/SSC)
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Bank Guarantee Extension Module

4.4
Bank Guarantee
Extension (Sort by –
Grid View)

4.5
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.5 (Cont.)
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.6
Bank Guarantee
Extension (Approval
Screen) - Approver

4.7
Bank Guarantee
Extension (Approved –
Sample Email)

4.8
Approver need to fill up “Comments” and proceed to “Approve/Reject” request raised by initiator.
Bank Guarantee
Extension (CSU/SSC)
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Bank Guarantee Extension Module

4.4
Bank Guarantee
Extension (Sort by –
Grid View)

4.5
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.5 (Cont.)
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.6
Bank Guarantee
Extension (Approval
Screen) - Approver

4.7
Bank Guarantee
Extension (Approved –
Sample Email)

4.8
Bank Guarantee
Extension (CSU/SSC)
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Bank Guarantee Extension Module

4.4
Bank Guarantee
Extension (Sort by –
Grid View)

4.5
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.5 (Cont.)
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.6
Bank Guarantee
Extension (Approval
Screen) - Approver

4.7
Bank Guarantee
Extension (Approved –
Sample Email)

4.8 CSU / SSC to click “Administration” button and select “BG Extension Treasury” link
at TFS home page.
Bank Guarantee
Extension (CSU/SSC)
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Bank Guarantee Extension Module

4.4
Bank Guarantee
Extension (Sort by –
Grid View)

4.5
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.5 (Cont.)
Bank Guarantee
Extension – Email
(Approval Request –
Approver)

4.6
Bank Guarantee
Extension (Approval
Screen) - Approver

4.7
Bank Guarantee
Extension (Approved –
Sample Email)

4.8 The BG Extension Treasury screen will appear and CSU / SSC will be able to view
the “Approved” request by initiator’s IM.
Bank Guarantee
Extension (CSU/SSC)
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Bank Guarantee Extension Module

4.9
Bank Guarantee
Extension (Selection –
CSU/SSC)

4.10
Bank guarantee
Extension (Acceptance –
CSU/SSC)

4.11
Bank Guarantee
Extension (Processed –
CSU/SSC)
4.12
Bank Guarantee
Extension (Issued –
CSU/SSC)

CSU / SSC to “Select” button on the “Approved” request for further processing, once click
automatically record will be bind in the form.
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Bank Guarantee Extension Module

4.9
Bank Guarantee
Extension (Selection –
CSU/SSC)

4.10
Bank guarantee
Extension (Acceptance –
CSU/SSC)

4.11
Bank Guarantee
Extension (Processed –
CSU/SSC)
4.12
Bank Guarantee
Extension (Issued –
CSU/SSC)

CSU / SSC to click “Extended Bank Guarantee Received” drop down list to select bank
guarantee extension “Accepted/Declined” with “Remarks” and click “Submit” button.
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Bank Guarantee Extension Module

4.9
Bank Guarantee
Extension (Selection –
CSU/SSC)

4.10
Bank guarantee
Extension (Acceptance –
CSU/SSC)

4.11
Bank Guarantee
Extension (Processed –
CSU/SSC)
4.12
Bank Guarantee
Extension (Issued –
CSU/SSC)

CSU / SSC to key in Remarks and tick the “Extended Bank Guarantee Processed” checkbox
button to Submit for Bank Guarantee Extension “Processed”.
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Bank Guarantee Extension Module

4.9
Bank Guarantee
Extension (Selection –
CSU/SSC)

4.10
Bank guarantee
Extension (Acceptance –
CSU/SSC)

4.11
Bank Guarantee
Extension (Processed –
CSU/SSC)
4.12
Bank Guarantee
Extension (Issued –
CSU/SSC)

CSU / SSC to key in “Remarks” with tick “Extended Bank Guarantee Issued” check box and click
“Submit” button to indicate the initiator that “Bank Guarantee Issued”
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Generating Report for Bank Guarantee (Initiator)

5.0
Generating Report for
bank Guarantee
(Initiator)

5.1
Save report in Local
Desktop to view
(Initiator)

5.2
Sample report
Generated (Initiator)

User click on the “Export to Excel” button, to export the Bank Guarantee Application details to Excel sheet.
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Generating Report for Bank Guarantee (Initiator)

5.0
Generating Report for
bank Guarantee
(Initiator)

5.1
Save report in Local
Desktop to view
(Initiator)

5.2
Sample report
Generated (Initiator)

User Click “Open” button to view and save the report generated in excel sheet.
Note: Downloading attachment method varies according to browsers.
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Generating Report for Bank Guarantee (Initiator)

5.0
Generating Report for
bank Guarantee
(Initiator)

5.1
Save report in Local
Desktop to view
(Initiator)

5.2
Sample report
Generated (Initiator)
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Generating Report for Bank Guarantee (CSU/SSC)

6.0
Generating Report for
Bank Guarantee
(CSU/SSC)

6.1
Save report in Local
Desktop to view
(CSU/SSC)

6.2
Sample Report
Generated (CSU/SSC)

User click on the “Export to Excel” button, to export the Bank Guarantee Application details to
Excel sheet.
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Generating Report for Bank Guarantee (CSU/SSC)

6.0
Generating Report for
Bank Guarantee
(CSU/SSC)

6.1
Save report in Local
Desktop to view
(CSU/SSC)

6.2
Sample Report
Generated (CSU/SSC)

User Click on the Attachment to view and save the report generated in excel sheet.

Note: Downloading attachment method varies according to browsers.


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Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Generating Report for Bank Guarantee (CSU/SSC)

6.0
Generating Report for
Bank Guarantee
(CSU/SSC)

6.1
Save report in Local
Desktop to view
(CSU/SSC)

6.2
Sample Report
Generated (CSU/SSC)
Trade Facility System (TFS)
Training User Manual

Welcome Trade Facility BG Application BG Withdrawal BG Extension BG Reports - BG Reports – Contact the team
System Initiator CSU / SSC

Contact the team

NEED HELP?
For any enquiries related to TFS For any enquiries related to BG
system, you may contact: application, you may contact:

Nur Hamizah Norul Saidatul


[email protected] 03-2203 3698 [email protected]
Dzulkafli Shida Mohamad 03-2296 6601
Khair

Nur Fatiha
[email protected] Krishenti a/p 03-2296 6928
Farhana Abu 03-2203 3721 [email protected]
Bakar Marhalingam

Lily Suriani [email protected] Mulida Aini Uda


N/A [email protected] 03-22966181
Kamaruddin Shafie

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