2023 KOR-Indonesia DGCC Project - Poverty Reduction - Final Report-V4.2
2023 KOR-Indonesia DGCC Project - Poverty Reduction - Final Report-V4.2
Government-wide IT Strategy
for Poverty Reduction
2023. 12
Agenda
2023 Korea-Indonesia DGCC Project
V. To-be IT Model
Social Support programs provide comprehensive support for food, education, energy, and basic livelihoods
subsidies, as well as community and human capacity building and social opportunities.
Implementation of support programs by each ministry resulted in duplication of beneficiaries
Data collection and linkage occurs from multiple DBs, resulting in data duplication, omissions, inconsistencies, delays, etc.
Determining beneficiaries for support program is provider-centric
Local Local
Gov’t Gov’t
Citizen
Citizen
Proposed
Program
Supporting Process
The Integrated Social Welfare DB (DTKS), managed by the Ministry of Social Affairs, contains household & individual
information of the lowest 40% of income earners who are the target layer of social support
Lack of data on extreme poverty, disadvantaged youth in vocational training, college students receiving financial aid, those receiving health
insurance, the poor in underserved areas, etc.
Linkage between multiple ministry DBs is required, and interface improvements are needed for flexibility and scalability
BPS
KEMENKO PMK
Socio-economic registration DB
Socio-
(Regsosek) KEMENSOS
economic Targeted Data for the Acceleration of
▪ Contains social and economic conditions data of each Integrated Social Welfare DB Elimination of Extreme Poverty (P3KE)
of Indonesian households household (DTKS)
▪ Updated every 5 years / 100 million Personal info ▪ Contains profiling data of extreme poor and
of Extreme vulnerable household and individual,
▪ Household/Individual who are poverty ▪ Quarterly updated
eligible to receive social assistance household and ▪ 39K household / 180K individual
KEMENKES BPJS Individuals
and empowerment program
Social Security Agency DB ▪ Yearly updated / 101.2 million
(BPJS) Health
status of
▪ Contains Personal data of registered registered
participants of health insurance participants Social Welfare Information
▪ Monthly updated System Next Generation DUKCAPIL
(SIKS-NG)
KEMENDIKBUD Pusdatin Centralized Population Administration
▪ Manage registration process for Information System (SIAK)
Operational Assistance for social welfare beneficiaries
Verify and ▪ Centralized DB contains all Indonesian’s personal
Education Units (BOSP) DB Education
▪ Monitoring the implementation of update info. to validate identification, control access for
▪ Contains data related to education, to infra, social welfare programs recipients’ government service
improve and culture in Indonesia teacher/ personal
▪ Monthly dated / 277 million
student information
▪ Yearly updated (mostly)
information
2023 Korea-Indonesia DGCC Project 4 Consortium
Implications (1/2) I. Implications of As-is analysis
Lack of
▪ No comprehensive information
information & channel for beneficiaries to easily
accessibility for find the support programs they need
social support ▪ Prospecting for beneficiaries is
beneficiaries passive and prone to blind spots
▪ Poverty reduction on-line services
are provided by each ministry
separately
Strategy
Implement integrated information
Automation, simplification, and Implement integrated digital services
management system
standardization for unified foundation to improve consumer accessibility
for efficient utilization of welfare
for welfare delivery systems and convenience
information resources
Strategic Initiatives
1 2 3 4 Build the Integrated
Standardization of Establish integrated Build consumer-centric Information Management
social welfare work management system of integrated welfare service System & Analytic System
procedure social welfare program portal for social welfare
Applying the consistent framework for social Classification of Social Social welfare program platform
welfare program planning and designing welfare program
Standardizing the criteria for targeting the poor
Policy and the recipient of program
- Classification of social welfare program Life Cycle Common Components
- Measurement scale, criteria for comparison Childbirth Youth
- Survey method for income and assets Infant Adult Authentication Authority System
User mgmt.
Child The elderly mgmt. mgmt. mgmt.
Criteria Knowledge Interface
Aligning the business process and service with Family status APIs
mgmt. mgmt. mgmt.
BRM and SRM The poor The disabled
Designing architectural standards that simplify No job Pregnancy
the system components and facilitate Orphan
System interoperability and expansion
Integrated Components
- Common components Strategy
- Integrated component Reduction of (expenses) burden Discovering Consulting Proposal Validation
- Unit component Increase of Income
Reduction of Poverty Enclaves Common
Determination Delivery Post mgmt.
functions
Standardization of data and information Purpose
according to Satu Data Indonesia (SDI) Health Education
Implementation of data quality management Livelihood Empowerment Element Components
Data - Data integration, QA process, Organization Foods Disaster
Data interface standardization and management Childcare Financial
Recipient Income/Asset Qualification Resource/
- Figure out the data to be interfaced and integrate Housing Business mgmt. mgmt. Mgmt. Service mgmt.
the duplicated data and manage the update period Energy supply Employment
As-Is To-be
DTKS P3KE PKK & PKW Program A Program B Program C 〮〮〮 Program Z
Data proposal Preparation & calibration Integrated Implementation Process
Application to program
in village of Susenas data
Verification & Validation Data Leveling with Data gathering from Consultation Post
Validation Determination Delivery
by regent/mayor BKKBN data DTKS, P3KE & Proposal Management
Verification & Validation Simulation of
Data validation Biz. Process by Program Type
by local gov. ranking model
Verification & Validation
Initial validation
Examination of 〮〮〮 Social Assistance Educational Assistance Business Assistance Other Assistance
by Kemensos qualification
Develop entrepreneurship
Quality Control/ Field validation
Family assistance
Determination
Personal Scholarship
General Scholarship
Cash assistance
Energy assistance
Assurance / Sampling
House assistance
Advanced model
Determination Monitoring & evaluation 〮〮〮 〮〮〮 〮〮〮 〮〮〮
simulation
Application of
Utilization
ranking model
Change Mgmt. Utilization
Silo operation of social welfare program work process and related IT Establish the integrated management system for all of social welfare programs
system by each K/L - Derive the common functions to be integrated from social welfare programs
- Comparison and cross reference between welfare programs is hard to be done - Define integrated business process with common functions and develop Management
- Comprehensive analysis in the status of welfare program and the poor is difficult Information System
in national wide - EA based application development and standardization for welfare programs by each K/L
- Process in silo by each program is complicated, inefficient and not seamless - Pan-governmental comprehensive analysis and management with integrated information
- Duplicated in recipients, process and programs of welfare program and recipient
[Strategic Initiative 4] Build the Integrated Information Management System & Analytic System for social welfare
Integrated Information Management System for Social Welfare Data Key Contents
warehouse
Social Welfare Program Integrated process management for social welfare Social Welfare Program Management
Management (Pan government) Staging - Integrated management of various type of welfare
Social Business programs from K/L (Performance monitoring ,
Assistance Assistance Verification budgeting, new program design & registry etc)
Determi Post ODS
Proposal &
-nation
Delivery
Mgmt.
Integrated process management for social
Education Other Validation welfare (Pan government)
Integrated Assistance Assistance
- Integrated information processing for welfare program
DW implementation between each K/L (from proposal to
Welfare Integrated Information DB for social welfare post management)
Services Recipient Beneficiaries of Social Welfare Social Social welfare Integrated Information DB for social welfare
(PPKS) social assistance Resource (PSKS) Assistance services - Database for integrated information including recipients,
Portal Data Mart welfare resources(PSKS), programs, targeting, history
Income History of Data Interface Illegal & duplicate of benefits and eligibilities, performance etc)
Post Mgmt. Information Exchange & Share Management
& Asset recipients mgmt. Recipient
Analytics - Data interface management for eligibility check,
Information Exchange & Share Management verification & validation, illegal & duplicate recipient
OLAP check between program implementation systems of
Data Transaction Consent Data quality various K/L
APIs Security Reporting
Catalog Log Mgmt. Mgmt. Data Warehouse & Analytics
- Provide data for performance evaluation, status
reporting, duplicate recipients etc.
Digital ID / Electronic Based Government System (SPBE) / Satu Data Indonesia (SDI) - Statistics and Analytics for efficient policy design,
discovering blind spots, prevention of inadequate
payments, etc.
SIAK TAX PLN SPAN DTKS Regsosek P3KE BKKBN BPJS-JKN Others
Divide Social support processes into three processes: Program, Implementation, and Support
process. Establish standardized common process for social support programs
implementation
Program
Common process
Implementation
Social
Support Consultation/ Post
Validation Determination Delivery
Proposal Management
Support
New
Process
Program Data Monitoring/
Budgeting
planning Management Evaluation
Program process includes support programs of each assistance, maintain existing processes,
but should add health insurance premiums and electrical installation support
Program
Social assistance Educational assistance Business assistance Other assistance
Facilitate Youth Entrepreneurship Supporting the organization of parents
Food Stamp Program Teaching Personal Scholarship in the sports department
Facilitate Sociopreneur
Stunt management program Islamic boarding school Youth Community Assistance
General Scholarship
Developing entrepreneurship Support Village Entrepreneurship
Low Income Family Assistance Need-based Scholarship Assistance for Agriculture, Estate, Livestock Infrastructure
House Assistance
Universal Healthcare Coverage Educational Unit Assistance Small Medium Industry Business Assistance
Promote development of Land Procurement for Public Interest
Wage Subsidy Assistance Student Aid in the Transmigration area village enterprise Support for contraceptive devices
Developing entrepreneurship in and family planning
Disaster/Emergency Food Assistance forest communities
….. Help with New Electricity Installation
New
Process Common process for implementation
Implementation
Consultation/ Post
Validation Determination Delivery
Proposal Management
Support
Monitoring/
Program planning Budgeting Data Management
Evaluation
Newly established Implementation process is common process for realizing each of social
support programs, which starts from registration and filtering of beneficiaries through
payment/delivery, and follow-up management
Implementation
Consultation/
Validation Determination Delivery Post management
Proposal
Social assistance
Consultation/ Payment Change
Proposal management management
Determine
Data validation
Education Beneficiaries
assistance
Consultation/ Service Complaint
Proposal
management management
Business Qualification Determine
assistance
Consultation / assessment Programs
Proposal Delivery history Improper benefit
management management
Other assistance
Consultation /
Proposal
During the support process, the data management process should be focused to exchange
data of beneficiaries and program record with the implementation process
Program
Implementation
Consultation/ Post
Validation Determination Delivery
Proposal Management
Preparation of Strategic Plan Preparation o Preparation of Det Data Data Data Instrument Preparation
Classification
Work Plan Preparation f Plans and B ailed Expenditure Collection Preparation Storage
Preparation of Evaluation
Data
Data
udgets Budget Allocation
Compilation of Monitoring
Clean Data
Budget Imple
Government Budg mentation List Drafting OG Recomme
Work Plan Budgeting Data Thematic Data ndations
eting Data
Processing Distribution and Follow Up
Data Input
Process from beneficiary proposal to delivery is divided by each assistance program, and
Post-management process has Change management, Complaint management, and
Inappropriate benefit management
Regional Proposal Consultation /
Proposal Social
assistance
Regional
proposal
Validation Educational
assistance
Determination Business
assistance
Self
proposal
Delivery Other
assistance
Change
Post management
management
Complaint
management
Inappropriate
benefit management
To-be Social support process should be focused on efficiency of administrative work, and
accurate beneficiary determination, and consumer-centric delivery of program
Social welfare service portal, Integrated information system and DW & bigdata for poverty reduction have to
be linked to various DB from many K/L with the SPLP on SPBE, using Satu Data Indonesia (SDI)
Users Integrated Welfare Services Integrated Information Management System for Social Welfare Data Warehouse
Portal & Analytics
Social Welfare Program Integrated process management for social welfare Data Bigdata
Login & Social Welfare Management (Pan government)
Authentication Program Info. Warehouse (To be defined)
Social Business
Citizen Program Welfare Assistance Assistance Verification
Determi Post Staging
(Welfare application & Facilities Proposal & Delivery
Education Other -nation Mgmt.
Consumer) status tracking Information Validation
Assistance Assistance ODS
My Welfare Counselling
Profile & Volunteer
Integrated Information DB for social welfare
DW
Grievance Administration Recipients Social Education Payment &
Handling support Proposal
(Ind. & Family) Assistance Assistance Delivery
Welfare officials
& Experts Report Social Welfare Eligibility
News, FAQ Business Other Post Mart
illegal & duplicate Service Assessment &
& Help Assistance Assistance Management
recipients Recipients Determination
Statistic & Analytics
Profile Program Application 〮〮〮 Information Exchange & Share Management
OLAP Machine
Data Transaction Consent Data Interface & Learning
Government APIs Security
Mobile Service (Web, App) / SNS Catalog Log Mgmt. Mgmt. Reporting (To be defined)
Officials
Digital ID / Electronic Based Government System (SPBE) / Satu Data Indonesia (SDI)
SIAK TAX PLN SPAN DTKS Regsosek P3KE BKKBN BPJS-JKN Others
Social Assistance Counselling & Proposal Data Interface Mgmt. ETL Management OLAP
Business Assistance Verification & Validation Data Catalog Data Cleansing Regular Reporting
Other Assistance Payment & Delivery Consent Management Data Mart Operation Report Managent
Data architecture of Integrated Information DB for Poverty reduction consist of subject areas and data entities such
as Recipients, Social Support programs, implementation procedure sourced by DTKS, Regsossek, P3KE, BPJS-JKN
and other DBs.
Centralized population
Integrated Social Integrated Information DB for social welfare administration information
Welfare DB (DTKS) system DB (SIAK)
Social Welfare Service Recipients Social Assistance Proposal Post Management Population administration
Recipients (PPKS) - Name, age, gender, place of
Identification Demographics Program Profile History of Consultation Management subjects
birth, marital status, etc.
- Personal ID (NIK) /
Household ID (NK) Expenditure
Eligibility Criteria
Application for Program
Change Management Identification
- By Name By Address - Personal ID (NIK) /
Reference Information Linked information Household ID (NK) /
Population administration Education Linked information
Social Assistance history Address
Occupation Education Assistance Case Management
Eligibility Assessment
House Facilities Program Profile Counseling Log
& Determination Target data for the
Socio-economic Asset Ownership Eligibility Criteria Needs Survey
registration DB (Regsosek) Assessment Target acceleration of Elimination
Spatial/Region Reference Information Contents of Case Study of Extreme poverty (P3KE)
Assessment Method
Demographic information Knowledge Management
- Name, age, gender, education Business Assistance Results of Assessment Extreme poverty
level, housing status, health Social Welfare Service Survey Management Identification
status, employment type, Recipients (PPKS) Program Profile Deternimation - Personal ID (NIK) /
spending status, etc. Data Interface Household ID (NK)
The Poor Eligibility Criteria - By Name By Address
Identification Linked information Management
- Personal ID (NIK) / Reference Information Welfare rank (decile)
Neglect
Household ID (NK) Data Catalog Social assistance history
Rank of Welfare Level Disabilities Payment & Delivery Operational until 2024
Other Assistance APIs
Disaster Victims Payment Information Transaction Log
Program Profile
Ministry of Education Ministry of Health (BPJS)
Remoteness Eligibility Criteria Delivery Information Consent Management
(Pusdatin) Social security administration
Student data (DAPODIK) Others Reference Information Linked information Interface Monitoring DB (BPJS)
Educational facilities (BOS) - Health insurance info. (JKN)
Education/Training program (Health status, Medical record)
2023 Korea-Indonesia DGCC Project 22 Consortium
Infra Architecture V. To-be IT Model
Infra Architecture of IT Model for Poverty Reduction Network Diagram of IT Model for Poverty Reduction
USER
Load
Balancer
Presentation NAC
Developer Layer L
(Subnet A)
Development NAC
L Web Svr. Interface Svr.
Layer(Subnet #1,2 #1,2
Security
Monitoring
C)
Dev. Dev.
AP/CM Svr. DB Svr. Application NAC
Anti-DDoS IDS
Dev. Layer L
Interface (Subnet B)
IPS WAF Svr. AP Svr. CM Svr.
QA QA #1,2 #1,2
AP/CM Svr. DB Svr.
Firewall
(Subnet D)
DB Svr DB
Object Block NAS #1,2 Storage
EA Framework of Poverty Reduction, in Presidential decree about SPBE Architecture, No.132 in 2022
Business Architecture Domain Data&InformationArchitectureDomain Service Architecture Domain Application Architecture Domain
Level1 Social Level1 Social Level1 Social Level1 Social
To-be IT Model for Poverty Reduction can be applied to EA architecture based on EA Framework in Presidential
decree about SPBE Architecture, No.132 in 2022
Poverty Reduction IT Model applied with EA Framework
Business Architecture Domain Service Architecture Domain
Level1 Poverty reduction Level1 Poverty reduction
To-be IT Model for Poverty Reduction can be applied to EA architecture based on EA Framework in Presidential
decree about SPBE Architecture, No.132 in 2022. (Infra Architecture Domain and Security Architecture Domain is the common
architecture for all of EA)
Poverty Reduction IT Model applied with EA Framework
Business assistance
Other assistance
3수준 3수준
Proposal
Post management
Case management
The roadmap consists of 2 major stages : Implementation Consulting & System Development.
Implementation Consulting has two steps with (1) Standardization and (2) Process Integration.
System development can proceed in parallel with (3) and (4), and (4A) Information Exchange & Share Management
System need to be develop at the same time with Citizen Portal development.
1 Standardization of 2 Process integration 3 Build consumer-centric integrated social
social welfare work & management system welfare service Portal
procedure for Social Welfare
Standardization of Classify & Define Develop Develop data Interface
1A 2A 3A 3B
Policy & Categories Biz process the citizen’s portal between related systems
In order to implement the IT Strategy of Poverty reduction, the Poverty reduction informatization
project organization should be organized with the related agencies and institutions
Coord.
Ministry of Ministry of Ministry of Ministry of Ministry of Ministry of Ministry of Other related
Ministry of BAPPENAS KEMENPAN BPS KOMINFO
Social Affairs Home Affairs Finance Health Education Energy Manpower ministries
PMK
The consulting and development budget for poverty reduction is estimated as follows.
Costs are calculated based on the manpower (Man-Month) and average labor costs per MM using in Korea S/W
Industry Federation. Consulting cost is estimated at total U$ 350k and system development cost (except DW &
Analytics) is estimated at total U$ 3.3M.
Type of Manpowers Costs for Manpower
Stages Projects
workers (MM) (U$)
Standardization of
Consultant 18 MM U$ 130,000
Policy, Data & Process
Biz. Analyst
Process Integration & Management
Consulting Data Analyst
Framework for Social Welfare 30 MM U$ 220,000
IT Consultant
(with ISMP)
IT Architect
Total 48 MM U$ 350,000
IT PM
IT Planner
Integrated Social Welfare Biz. Analyst
153 MM U$ 880,000
Service Portal Data Analyst
IT Architect
SW Developer
System IT PM
Development IT Planner
Biz. Analyst
Integrated Information Management
Data Analyst 413 MM U$ 2,425,000
System
IT Architect
SW Developer
IT Technical Support
Total 566 MM U$ 3,305,000