WMAN TFBFFDQD Apr18
WMAN TFBFFDQD Apr18
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REFRIGERATION
CONGRATULATIONS CONTENTS
Dear customer,
Important safety instructions .................................................................... 3
Congratulations and thank you for choosing our
refrigerator. We are sure you will find your new Refrigerator Features
refrigerator a pleasure to use. Before you use the
Top mount refrigerator features ....................................................... 4
refrigerator we recommend that you read through
the relevant sections of this manual, which provides Bottom mount refrigerator features ............................................... 5
a description of your refrigerator and its functions. Bottom mount with ice & water
To avoid the risks that are always present when you use refrigerator features ............................................................................ 6
an electric appliance, it is important that the refrigerator French door features .............................................................................. 7
is installed correctly and that you read the safety
instructions carefully to avoid misuse and hazards. French door with ice & water features .......................................... 8
We recommend that you keep this instruction booklet Quattro french door refrigerator .................................................... 9
for future reference and pass it on to any future owners. Quattro french door with ice & water refrigerator ............... 10
After unpacking the refrigerator, please check it is not Single door refrigerator features ..................................................... 11
damaged. If in doubt, do not use the refrigerator but
contact your local customer care centre. Single door freezer features .............................................................. 12
The symbols you will see in this booklet have these Unpacking your refrigerator .............................................................. 13
meanings: Locating your refrigerator .................................................................. 13
Installing your refrigerator .................................................................. 13
WARNING Fitting the handles .................................................................................. 14
This symbol indicates information concerning your
Ice and Water Installation
personal safety.
Water filter .................................................................................................. 14
Water supply & plumbing .................................................................... 14
CAUTION
This symbol indicates information on how to avoid Replacing the water filter ........................................................................... 16
damaging the refrigerator Using your refrigerator
Removing Features ................................................................................. 17
IMPORTANT LED Lighting ............................................................................................... 17
This symbol indicates tips and information about use Crisper Bin ................................................................................................... 17
of the refrigerator
SpillSafe™ glass shelves ........................................................................ 17
Freezer Shelves ........................................................................................ 17
ENVIRONMENT
This symbol indicates tips and information about Drawers with telescopic slides .......................................................... 18
economical and ecological use of the refrigerator Twist & Serve ice ...................................................................................... 18
Temperature control .............................................................................. 19
Conditions of use
About the User Interface
This refrigerator is designed and intended to be used in
normal domestic applications only. Top mount & single door models .................................................... 18
Bottom mount/French Door models ............................................ 21
Bottom mount/French Door Ice & Water .................................... 23
Record model and serial number here:
Single door freezermodels ..................................................................24
Model number:........................................................................................ General information
Error Codes ................................................................................................25
Serial number: .........................................................................................
Cleaning the refrigerator .....................................................................26
Food storage guide ................................................................................27
Troubleshooting ....................................................................................28
Ice & water troubleshooting ............................................................. 31
Warranty .................................................................................................... 32
2 CONTENTS
IMPORTANT SAFETY
INSTRUCTIONS
Note: You must read these warnings carefully before
installing or using the refrigerator. If you need assistance, WARNING
contact your customer care centre. The manufacturer will
not accept liability, should these instructions or any other R600a refrigerant warning
safety instructions incorporated in this book be ignored.
This appliance contains flammable R600a refrigerant.
Avoid safety hazards by carefully installing, handling,
WARNING servicing and disposing of this appliance.
• This appliance is not intended for use by persons
• Ensure that the tubing of the refrigerant circuit is not
(including children) with reduced physical, sensory
damaged during transportation and installation.
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision • Leaking refrigerant may cause eye injuries or ignite.
or instruction concerning use of the appliance by a
person responsible for their safety. Children should • The room for installing appliance must be at least
be supervised to ensure that they do not play with 1m3 per 8g of refrigerant. The amount of refrigerant in
the appliance. the appliance can be found on the rating plate inside
the appliance.
• It is essential the power point is properly earthed to
ground. Consult a qualified electrician if you • If you are unsure of the refrigerant check the rating
are unsure. plate inside the refrigerator compartment.
• Do not use electrical appliances inside the food • It is hazardous for anyone other than an Authorised
storage compartments of the appliance, unless they Service Person to service this appliance. In
are of the type recommended by the manufacturer. Queensland Australia the Authorisation Service
Person MUST hold a Gas Work Authorisation for
• Unplug the refrigerator before cleaning or moving it
hydrocarbon refrigerants to carry out servicing or
to avoid electric shock.
repairs which involve the removal of covers.
• Never unplug the refrigerator by pulling the electrical
cord as this may damage it. Grip the plug firmly and • Keep ventilation openings in the appliance enclosure
pull straight out. or in the built-in structure, clear of obstruction.
• If the power cord is damaged, it must be replaced • Do not use mechanical devices or other means to
by the manufacturer, its service agent or similarly accelerate the defrosting process, other than those
qualified persons in order to avoid a hazard. recommended by the manufacturer.
SAFETY 3
TOP MOUNT REFRIGERATOR FEATURES
Freezer temperature
control Adjustable freezer
Refer to the section
“Temperature control” for
bin divider
details on using this feature. Use the dividers to
organise stored items by
twisting to lock into the
Twist & Serve Ice holes provided.
Refer to the section “Using
your Refrigerator” for details FamilySafe lockable
on removing, relocating and
using this feature. compartment
This compartment can be
LED lighting used to store dairy and is
also lockable for storing
Your refrigerator is fitted with items like cosmetics and
LED lighting. medicines. To operate the
Deli drawer lock, turn the knob located
on the front of the bin.
Use the deli drawer to store
foods like small goods, fresh or
cooked meat and cheese, or as
an additional crisper. The drawer FlexStor door bins
will prevent strong food odours
from impacting the rest of the Slide FlexStor bins to
refrigerator. To remove the deli meet different storage
drawer, pull it forward, then lift it needs. To remove, lift and
up and pull it further forward. tilt. To replace, tilt the
top and push down until
Humidity control locked in place.
Change the humidity by sliding
the humidity control. Less humid
Door storage bin
conditions are recommended for The door bin can be
fruit, while more humid conditions removed by lifting it up
are recommended for vegetables. over the support lugs.
To replace, push down
FlexFresh crisper over the support lugs to
Use the crisper to store lock in place.
vegetables, fruit or small goods.
Change the humidity by sliding Bottle storage bin
the humidity control. with fingers
WTB4604S illustrated Use the bottle bin for tall
Crisper divider bottle storage. The bottle
Use the crisper divider to SpillSafeTM glass shelves bin can be removed by
organise and separate fruit The glass shelves improve lifting it up over the support
and vegetables. visibility and isolate leaks- lugs. To replace, push down
preventing spills from dripping over the support lugs to
down to the shelves below. lock in place.
From this panel you can control This is a simple slide control to adjust the temperature
the temperature of the refrigerator of your freezer compartment.
compartment as well as setting
For further information on how to use this feature refer
the quick chill function or resetting
to the section “Using your Refrigerator”.
the door alarm.
For further information on how to
use this feature refer to the section
“About the User Interface”.
Features may vary depending on model. Not all models will have features listed.
4 FEATURES
BOTTOM MOUNT REFRIGERATOR FEATURES
WBE5304S illustrated
SpillSafeTM glass shelves
The glass shelves improve
visibility and isolate leaks-
preventing spills from dripping
down to the shelves below.
Refrigerator/freezer
control panel
Features may vary depending on model. Not all models will have features listed.
FEATURES 5
BOTTOM MOUNT ICE & WATER REFRIGERATOR FEATURES
Refrigerator/freezer
control panel
Features may vary depending on model. Not all models will have features listed.
6 FEATURES
FRENCH DOOR REFRIGERATOR FEATURES
FamilySafe lockable
compartment
LED lighting This compartment can be
Your refrigerator is fitted with used to store dairy and is
LED lighting. also lockable for storing
items like cosmetics and
Bottle rack medicines. To operate the
lock, turn the knob located
(Available in selected
on the front of the bin.
models only)
Refrigerator/freezer
control panel
Features may vary depending on model. Not all models will have features listed.
FEATURES 7
FRENCH DOOR ICE & WATER REFRIGERATOR FEATURES
Refrigerator/freezer
control panel
Features may vary depending on model. Not all models will have features listed.
8 FEATURES
QUATTRO FRENCH DOOR REFRIGERATOR FEATURES
Refrigerator/freezer
control panel
Features may vary depending on model. Not all models will have features listed.
FEATURES 9
QUATTRO FRENCH DOOR WITH ICE & WATER REFRIGERATOR FEATURES
Refrigerator/freezer
control panel
Features may vary depending on model. Not all models will have features listed.
10 FEATURES
SINGLE DOOR REFRIGERATOR FEATURES
FamilySafe lockable
LED Lighting compartment
This compartment can be
Your refrigerator is fitted with
used to store dairy and is
LED lighting.
also lockable for storing
items like cosmetics and
medicines. To operate the
Deli drawer lock, turn the knob located
on the front of the bin.
Use the deli drawer to store
foods like small goods, fresh
or cooked meat and cheese,
or as an additional crisper. FlexStor bins
The drawer will prevent strong Slide FlexStor bins to
food odours from penetrating meet different storage
the rest of the refrigerator. To needs. To remove, lift and
remove the deli drawer, pull it tilt. To replace, tilt the
forward, then lift it up and pull top and push down until
it further forward. locked in place.
FlexFresh crisper
Use the crisper to store Door storage bin
vegetables, fruit or small goods. The door bin can be
removed by lifting it up
over the support lugs. To
replace, push down over
Humidity control the support lugs to lock
Change the humidity by sliding in place.
the humidity control. Less humid
conditions are recommended for
fruit, while more humid conditions Bottle storage bin
are recommended for vegetables. with fingers
Use the bottle bin for tall
Crisper divider bottle storage. The bottle bin
Use the crisper divider to can be removed by lifting it
organise and separate fruit up over the support lugs. To
and vegetables. replace, push down over the
support lugs to lock in place.
WRB5004S illustrated
SpillSafeTM glass shelves
The glass shelves improve
visibility and isolate leaks-
preventing spills from dripping
down to the shelves below.
Features may vary depending on model. Not all models will have features listed.
FEATURES 11
SINGLE DOOR FREEZER FEATURES
LED lighting
Your refrigerator is fitted with
LED lighting.
Storage bins
Refer to the section “Using
your Refrigerator” for details on
removing, and using this feature.
WFB4204S illustrated
Freezer control
From this panel you can control
the temperature of the freezer as
well as setting the quick freeze
and drinks chill functions or reset
the door alarm.
For further information on
how to use this feature refer to
the section “Controlling your
Refrigerator”.
Features may vary depending on model. Not all models will have features listed.
12 FEATURES
INSTALLING YOUR NEW Adequate ventilation around your refrigerator
WHE6000, WHE6060, WQE6000 and WQE6060
APPLIANCE The diagram below shows the recommended airspace to
Unpacking allow for ventilation of your refrigerator.
50mm
350mm
ENVIRONMENT X Y
5mm
5mm
Recommended
minimum
Most of the packing materials are recyclable. Please airspace
dispose of those materials through your local recycling CABINET
DOOR
depot or by placing them in appropriate collection
containers.
Important – check for any damages or marks. If you find
the refrigerator is damaged or marked, you must report
it within 7 days should you wish to claim for damage/ If you have a cupboard above the refrigerator with a rear
marks under the manufacturers warranty. This does not gap of less than 100 mm (Y) , recommended clearance at
affect your statutory rights. the top of the refrigerator increases from 30mm to 70mm
(X) minimum.
Clean your refrigerator thoroughly following the
instructions in the “Cleaning” section and wipe off any When positioned in a corner area, spacing of at least
dust that has accumulated during shipping. 350mm on the hinge side will allow the doors to open
enough to enable the removal of bins and shelves.
Locating the refrigerator NOTE: Doors are designed to sit proud of cabinetry (not
flush). The clearances shown above are the recommended
minimum clearances.
CAUTION
Automatic aerosol systems (such as insect control) The clearance at the rear should not exceed 75mm.
should not be located adjacent to the product as the
spray may cause long term damage to the external Installing your refrigerator
plastics of the appliance.
Do not put the refrigerator in a location that is too cold or
is unprotected, for example in a garage or on a veranda. 1. Roll the refrigerator into place.
The ambient temperature should be above 10°C. The rollers are designed for forward or backward
Put the refrigerator in a dry place avoiding areas of high movement only. They are not castors. Moving the
moisture or humidity. refrigerator sideways may damage your floor and the
rollers. Before moving your refrigerator ensure height
Ensure the refrigerator is located on an even surface. adjusting nut and the stability foot are fully wound up
off the floor.
Adequate ventilation around your refrigerator with 2. Wind the large height adjusting nut under door hinge
the exception of WHE6000, WHE6060, WQE6000 down until the refrigerator is tilted back by 10mm
and WQE6060 (see diagram).
The diagram below shows the recommended airspace to
10 -15mm
allow for ventilation of your refrigerator.
50mm
350mm
30mm
30mm
X Y
Recommended
minimum
airspace
CABINET
DOOR
stability foot
wound up
INSTALLATION 13
INSTALLING YOUR NEW ICE AND WATER INSTALLATION
APPLIANCE
4. Check the alignment of the refrigerator to the WARNING
surrounding cupboards to see if it is level. You can Connect to potable water supply only. If using tank or
adjust the level as detailed in step 2 and 3. bore water it is recommended to also use an external
filter (not supplied).
aligned to
cupboards top of refrigerator is The new hose-sets supplied with the appliances must be
ie. even gap level ie. horizontal used and old hose-sets should not be reused.
Never connect the appliance to a hot water supply.
Do not use with water that is microbiologically unsafe
or with water of unknown quality without adequate
disinfection.
14 INSTALLATION
Please read before beginning installation. Step 6.
The water connection to your ice and water product can Reconnect the power.
be self installed. However, it is recommended that you
seek advice from a licensed plumber before commencing
the installation. Step 7.
Move the refrigerator back into place being careful not to
IMPORTANT kink or split the tubing.
Check for water leaks at all water connection points in
the first 2 to 3 hours after installation, and correct it in Step 8.
case of any water leak. Recheck after 24 hours; if leak
still occurs, it is recommended to contact a licensed Switch ON Water Dispenser.
plumber for advice. By referring to Ice&Water on/off
function on page no.21
Water is to be connected as per diagram below.
Using a large container, run the
water dispenser to clear air from lines. This may take a
few minutes. Purge and dispense a minimum of 2 litres of
water. Initial water may be black in
colour. This is residual carbon dust
from the filter and is non-toxic.
If the water is slow to shut off or
the dispenser is dripping, air may
still be in the lines. Either purge
more water through the system
to remove this air or allow some
time for the air to be removed
over subsequent dispensing. For
normal use, water dispenser will
automatically shut off after 2
minutes of continuous operation.
(WHE5160SAD shown)
IMPORTANT
Step 1.
As the water cut off is not instant, leave glass under
Ensure that the refrigerator dispenser briefly until water has stopped flowing to
is disconnected from power avoid spills.
supply.
Clean and empty the dispenser drip tray regularly to
avoid overflow.
If you have not used the dispenser for some time, discard
the first seven or eight cups of water (contaminants
could have settled in the water pipes).
Step 2. Step 9
Connect tap fitting to water Switch ON Ice Maker.
supply tap. Tap must be close
to the refrigerator. Once the refrigerator has been running for at least 24
hours remove the ice bin and dispose of the first few
batches of ice to ensure that impurities have been flushed
from the system.
Step 3.
Push the tube into tap fitting
past insertion mark. CAUTION
Water dispenser should not be used for extended periods
of time. After 2 minutes of continuous use the water
Step 4. dispenser will automatically shut off.
Connect other end of tube to inlet on rear of refrigerator.
Party Ice
INSTALLATION 15
ICE AND WATER INSTALLATION
IMPORTANT
• Always fit the filter as per manufacturer’s instructions.
• If you need to replace water tube, only use approved water quality piping that meets the pressure requirements.
• Make sure your refrigerator is level to avoid uneven ice cubes.
• Replace filter at suggested intervals to avoid water/ice reduction and irregularities in taste.
• Remove and clean ice bin once a month, discarding unused ice cubes. This will ensure fresh, clean ice and smooth
operation of your ice maker.
• Clean and empty the dispenser drip tray regularly to avoid overflow.
WARNING
If you have not used the dispenser for some time, discard the first seven or eight cups of water and any ice that the
ice maker produces in the first 24 hours (contaminants could have settled in the water pipes).
Water filter
The water filter is located at the top left side of the fresh food
compartment.
9. When the filter has been replaced press and hold the ‘Ice and
Water’ button for three seconds to reset the filter replace timer.
Diagram 5
16 INSTALLATION
USING YOUR REFRIGERATOR
WARNING
Refrigerators work by transferring heat from the food
LED lighting
inside to the outside air. This operation makes the back
and sides of the refrigerator feel warm or even hot Your appliance is fitted with long life LED lighting. In the
particularly at start-up and on warm days – this is normal. unlikely event the LED lights should fail, then the LED lights
Avoid placing food against the air vents in the refrigerator should be serviced by the service agent, to avoid a safety
as it affects efficient circulation. If the door is opened hazard. Refer to the warranty page for contact details.
frequently, a light frosting will occasionally occur on the
freezer’s interior. This is normal and will clear after a few
days. If the freezer door is accidentally kept open, a heavy REMOVING FEATURES
frost will coat the inside walls and should be removed.
Your new refrigerator uses a high-speed compressor, Crisper Bin
along with other energy-efficient components, which may
Removal (standard Crisper Bins):
make unusual sounds and be more noticeable at night
and quieter times. These sounds simply indicate your 1. Empty food from the crisper. On some models it will
refrigerator is working how it should. They include: be necessary to remove the bottle storage bins.
• Compressor running noises; 2. Remove the crisper bin(s) by pulling forward, then up
and forward again.
• Air movement noise from the small fan motor;
3. For top mount and single door, remove the crisper
• A gurgling sound, similar to water boiling;
shelf by lifting the catches on the left and right
• A popping noise, heard during automatic underside of the shelf and pulling the shelf forward.
defrosting; and
• A clicking noise, prior to compressor start-up.
IMPORTANT CATCH
REMOVING FEATURES 17
REMOVING FEATURES Twist and Serve Ice
To remove the drawer for cleaning. NOTE: this is only possible on Top mount models.
1. Empty food from the drawer. 1. Remove the ice bin and ice cube tray. If the ice tray
assembly is frozen to
o the carriag , simply squeeze
2. Remove the drawer by pulling it forward and lifting the tray
y and shelf ogether to break the ice.
the front to unhook it from the slides. Once you have
removed the drawer, ensure the slides are pushed 2. Before you remove the ice carriage, remember to
back so they are fully closed. disengage it from the glass shelf as it may result in
damage to the assembly.
WARNING
Never close the door while the telescopic slides are
extended. This may damage the slide and/or refrigerator
or cause the slide to become disengaged from the
refrigerator.
To remove the bin, pull the drawer out until it is open all
the way then lift bin out from the front of the bin. When
refitting insert the rear of the bin first then lower into
position.
When replacing the bins after cleaning, we recommend
fitting the lower bin first.
Insert into the slot at the rear Then engage into the front of
of the shelf the shelf
WARNING
Fill the ice cube tray with potable water only.
WARNING
Never close the door while the telescopic slides
are extended. It may damage the slide and/or the
refrigerator or cause the slide to become disengaged
from the refrigerator.
18 REMOVING FEATURES
TEMPERATURE CONTROL FREEZER TEMPERATURE
SETTING RECOMMENDATION
The factory default settings;
Top mount
Refrigerator Mid
Summer (>35°c) Set to less cold
Freezer Mid
Bottom mount & French door
Refrigerator 3°C
Freezer -18°C
All Refrigerator Mid Normal
IMPORTANT
NOTE: When you set a temperature, you set an average
temperature for the whole refrigerator cabinet.
Checking the softness of ice cream is a good indication
that your freezer is the right temperature, while checking
the temperature of water kept in the refrigerator is a
good way of checking the temperature of the food
compartment.
Temperatures inside each compartment may vary,
depending on how much food you store and where you
place it.
High or low room temperature may also affect the actual
temperature inside the refrigerator.
TEMPERATURE CONTROL 19
ABOUT THE USER INTERFACE
Controls – Top mount and single door refrigerator models
Refrigerator
temperature
scale icons
Temperature
adjust/quick
chill on/off
button
Quick Chill On/ Off icon • Indicates the status of the Quick Chill function
Temperature adjust/ quick chill on/ Temperature Control
off button
• Touch the ‘Temp’ button to awaken control.
• Touch the ‘Temp’ button to decrease the refrigerator temperature. There
are 8 temperature settings indicated by the illumination sequence on
the display. Once the coldest temperature is reached the display will
return to the warmest setting with the next press.
Quick Chill
- Use the quick chill function when you add a large amount of food to the
refrigerator compartment.
• Press and hold the ‘Temp’ button for 3 seconds. The Quick Chill icon will
flash indicating that the Quick Chill is active.
• Your refrigerator will run at 2°C for 90 minutes, then automatically return
to normal mode.
• The Quick Chill function can be cancelled anytime by pressing the
‘Temp’ button again.
IMPORTANT
The factory default settings for the refrigerator is “Mid”. If you want to change the temperature, remember to make
only small adjustments and wait 24 hours to see if it’s correct.
20 USER INTERFACE
ABOUT THE USER INTERFACE
Controls – Bottom mount and French door
Quick
freeze button
Refrigerator Freezer
temperature temperature
scale icons scale icons
Temperature
adjust
Refrigerator
indication Freezer
icon indication
icon
Compartment
select button
Quick Freeze button Use the Quick Freeze function when you add a large amount of food to the
freezer compartment.
• Press the ‘Quick Freeze’ button. The Quick Freeze icon will flash indicating that
the quick freeze is active and the compressor will run continuously for
90 minutes.
• After 90 minutes the freezer will automatically return to normal mode.
• The Quick Freeze function can be cancelled anytime by pressing the
button again.
Refrigerator / Freezer • Indicates the temperature setting of the refrigerator compartment.
temperature scale icons
• Indicates the temperature setting of the freezer compartment.
Temperature adjust button • Touch any button to awaken control.
• Touch the ‘Temp’ button to decrease the selected compartment temperature.
There are 8 temperature settings indicated by the illumination sequence on the
display. Once the coldest temperature is reached the display will return to the
warmest setting with the next press.
Refrigerator/Freezer • Indicates the selected zone.
indication icon
Compartment select button • Press to select the desired compartment.
• The refrigerator / freezer indication icon will show which zone is selected.
IMPORTANT
The factory default settings for the refrigerator is “3°C” and “-18°C” for the freezer. If you want to change the
temperature, remember to make only small adjustments and wait 24 hours to see if it’s correct.
USER INTERFACE 21
ABOUT THE USER INTERFACE
Controls – Bottom mount ice & water and French door ice & water models
3
2
4
5
6
7
10
8
9
11
12
13
15
14
22 86(5,17(5)$&(
FUNCTIONS OF THE USER INTERFACE
Bottom mount ice and water models
IMPORTANT
The factory default settings for the refrigerator is “3°” and “-18°C” for the freezer. If you want to change the
temperature, remember to make only small adjustments and wait 24 hours to see if it’s correct.
USER INTERFACE 23
ABOUT THE USER INTERFACE
Controls – Single door freezer models
Quick Freeze
on/off icons
Quick Freeze/
drinks chill
Drinks Chill
on/off button
on/off icons
Temperature
adjust button
Freezer
temperature
scale icons
Drinks Chill on/ off icon • Indicates the status of the Drinks Chill function.
Quick Freeze/Drinks Chill Use the Quick Freeze function when you add a large amount of food to the freezer
button compartment;
• Press the ‘Quick Freeze/Drinks Chill’ button. The Quick Freeze icon will
flash indicating that the quick freeze is active. and the compressor will run
continuously for 90 minutes.
• After 90 minutes the freezer will automatically return to normal mode.
• The Quick Freeze function can be cancelled anytime by pressing the button again.
Use the “Drinks Chill” function when you need to chill drinks in the freezer compartment;
• Press and hold the ‘Quick Freeze’/Drinks Chill button for 3 seconds.
The Drinks Chill icon will activate indicating that the Drinks Chill is active.
• An alarm will sound and LED will flash after 15 mins.
• Drinks Chill can be cancelled at anytime by pressing Drinks Chill again for 3
seconds. The time taken to chill depends on the size of your bottle.
• Do not leave the bottle inside the freezer longer than the time needed for chilling.
Freezer temperature • Indicates the temperature setting of the freezer compartment.
scale icons
Temperature adjust button • Press any button to awaken control.
• Press the ‘Temp’ button to decrease the selected compartment temperature.
Once the coldest temperature is reached the display will return to the warmest
setting with the next press.
IMPORTANT
The factory default settings for the freezer is “-18°C”. If you want to change the temperature, remember to make only
small adjustments and wait 24 hours to see if it’s correct.
USER INTERFACE
24 USER INTERFACE
ERROR CODES & ALARMS
Alarms
Non I&W
Non I&W
Error codes
ERROR CODE WHAT IT MEANS… WHAT TO DO…
Communication Error If you see this icon displayed (Ice & Water Turn the unit off at the power
model) or the top temperature icon is point for 5 minutes and then turn
flashing it means that the control has lost it back on.
contact with the main control board.
Under most circumstances this will
The appliance will operate at its last reset the display enabling normal
known setting, all auxiliary functions will function to continue.
not work.
If the error re-occurs then call
for service.
Sensor – Open Circuit / If you see this icon displayed (Ice & Water Call for service.
Short Circuit model) or any combination of the second
and fourth temperature icons are flashing
it means that an error has been detected
on a sensor.
Ice cube tray water fill not detected This error indicates that when an ice Check the following:
harvest occurred and a tray water fill was Water turned on at tap, water filter
attempted, that the tray sensor did not not blocked, no kinks in water tube.
get above 0°C.
If after checking these items and
they do not appear to be the cause
of the error, call for service.
Stainless Steel:
WARNING
Never use stainless steel cleaners, abrasive pads or other
cleaners that will scratch the surface. Damage to the
appliance after delivery is not covered by your warranty.
Interior
Door seals
WARNING
To clean a crisper or freezer bin with telescopic extension
slides, simply wipe with a damp cloth and warm soapy
water. Never immerse the cover in water, as this could
affect the operation of the slide.
26 CLEANING
FOOD STORAGE GUIDE
CATEGORY PRODUCT REFRIGERATOR FREEZER STORAGE TIPS
MEAT Sausages and Mince 1-2 Days 2-3 Months Keep cold meat at the back of the
refrigerator where it is coldest.
Chops and Steak 3-4 Days 4-6 Months
SEAFOOD Whole fish and 2-3 Days 2 Months Store in an airtight container or foil.
fillets
Lobster and Crab 1-2 Days 2 Months
Never freeze prawns in salty water
Prawns 1-2 Days 2 Months as this will dehydrate the flesh.
DAIRY Milk Until Expiry Date Not Suitable If dairy takes on a smell or colour
and you are unsure about it, it is
Yoghurt 7- 10 Days Not Suitable
best to throw it out.
Hard Cheeses 2 Weeks – 2 2 Months
Months (Grated)
Soft Cheeses 1-2 Weeks Not Suitable Depending on the variety hard
cheese can last from 2 weeks to
Butter 8 Weeks 12 Months 2 months.
FRUIT & Every fruit and vegetable has a different 8-12 Months Keep vegetables in the crisper and
VEGETABLES shelf life. Some stay fresh for a couple away from the air vents to avoid
When freezing
of days e.g beans, others can last for a freezing.
chop and blanch
couple of months e.g. onions.
in small portions.
Don’t wash fruit and vegetables
before storing them in the
refrigerator as this can make them
susceptible to rotting.
LEFT OVERS Homemade meals 3-4 Days 2-6 Months Store in sealed container.
Freeze meals in small portion sizes
to limit wastage.
IMPORTANT
Please note, use this information as a guide only, actual storage times will vary depending on how you use your
refrigerator, climatic conditions and the freshness of the food.
CONCERN WHAT TO DO
Refrigerator is too warm Adjust the refrigerator to a colder setting
Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per instructions on P11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
If you have a Top Mount check the temperature setting guidelines on P17
Freezer is too warm Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per instructions on P11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
If you have a Top Mount check the temperature setting guidelines on P17
Food is freezing in the refrigerator Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high
water content should not be placed near the cooling vents.
Unable to change temperature settings Refer to Refer to sections “temperature control” and “about the user interface”.
Ensure that user interface is in "awake" mode before trying to adjust
temperature settings.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you
might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets,
can make the sounds seem louder than they actually are. The following describes the kinds of sounds and what may
be making them.
CONCERN WHAT TO DO
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed
compressor which switches on and off during operation.
Note that the compressor noise may seem louder at the start of the
on cycle.
Motor noise (compressor); These refrigerators are fitted with a variable speed compressor and fan.
WHE6000, WHE6060, At start up and on warm days they run at a higher speed to provide
WQE6000 and WQE6060 only. additional cooling. When less cooling is required the compressor and fan
will run at a lower speed. As a result it is normal for sound levels to
change depending on operating conditions.
A clicking noise heard just before the Nothing. This is normal as your new refrigerator has an automatic switching
compressor starts. action of the temperature control, turning the compressor on and off.
Occasional gurgling, similar to water Nothing. As each cycle ends, you may hear a gurgling sound due to the
boiling. refrigerant flowing in your refrigerator system.
Airflow noise. Nothing, this is normal as your new refrigerator uses high efficiency fans
to circulate air. Fan speed and noise may increase during periods of heavy
usage or hot weather.
Rattling and other noises. Ensure that the cabinet is level and stable, refer to Installation Instructions
on P11.
Check the surrounds of the appliance to ensure there is nothing touching
or placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that
they are vibrating (such as bottles).
28 TROUBLESHOOTING
TROUBLESHOOTING
Crisper Operation
CONCERN WHAT TO DO
Excess moisture build up in crisper Ensure that the crisper is not over packed.
It is normal for there to be some Adjust crisper humidity slides.
moisture and humidity in the crisper bin.
Crisper bin can not be removed If crisper bin interferes with the door bins, remove door bins before
removing crisper.
Position cabinet so that the door can be fully opened.
Freezing items in the crisper Adjust temperature to a warmer setting.
Refrigerator operation
CONCERN WHAT TO DO
Appliance will not run Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
It is normal for the freezer fan not to
operate during the automatic defrost Ensure that the household circuit breaker has not tripped or that the fuse
cycle, or for a short time after the has not blown.
appliance is switched on. The appliance maybe in defrost mode, check again in half an hour.
Compressor motor seems to run Ensure that the doors are not held open
too long
Check that large amounts of warm food have not just been placed inside
At normal room temperatures, expect the appliance.
your motor to run about 40% to 80% Note that the appliance will run more than normal just after you install it or
of the time. Under warmer conditions, when adjusting the temperature setting changes.
expect it to run more often.
Compressor motor seems to run too The variable speed compressor and fan that at start up and on warm days,
long for WHE6000, WHE6060, runs at high speeds to provide additional cooling. When less cooling is
WQE6000 and WQE6060 only. required the compressor and fan will run at a lower speed, but still may
These appliances use a variable not switch off. This is normal.
speed compressor, which by design
It is possible that the only time the compressor and fan will stop is when
can run for long periods of time, this
the refrigerator is defrosting which is approximately once per day.
is normal
The exterior of the appliance is warm Ensure the appliance has the external clearances recommended in the
or hot to touch section “Installing your new appliance”.
TROUBLESHOOTING 29
TROUBLESHOOTING
Refrigerator operation
CONCERN WHAT TO DO
Alarms Sounding Check that all doors are fully closed.
Ensure that the over temperature alarm is not being activated by hot food
placed in the freezer.
Check if the drinks timer has ended, refer control instructions.
Check if the Filter Replacement alert is activated, refer control instructions.
(I&W models only)
Frost build up Check that all doors are fully closed.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
Odours The interior may need cleaning, refer to cleaning guide.
Ensure that food is stored correctly as some food, containers and
wrapping can produce odours.
Check appliance for old or unusual food.
Lights not working Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
The LED lighting is designed to turn Ensure that the household circuit breaker has not tripped or that the fuse
on gradually. The LED lighting is has not blown.
designed to dim automatically if the
door is left opened for more than 5 Check that the user interface is not in Sabbath Mode, refer to control
minutes and turn off completely if the instructions.
door is open for more than 7 minutes. Check the appliance features section to determine lighting configuration
Closing the door will reset the timer. for your model.
Door operation
CONCERN WHAT TO DO
Freezer door pops open. This is normal and should re-close. This happens when the refrigerator
door is closed too quickly.
If the freezer door stays open, it indicates that the appliance needs to
be tilted backwards a little further. Refer to section “Installing your
new appliance”.
Self close not working. Check if your appliance has self closing hinges as not all models do.
It indicates that the appliance needs to be tilted backwards a little further.
Refer to section “Installing your new appliance”.
Door not sealing properly Ensure there is nothing that is preventing the door from closing such as
appliance contents or items placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required as
referred to in the section "Using your refrigerator".
Ensure the appliance is set up as per recommendations.
Door difficult to open and close If the door is difficult to open just after you have closed it this is due to the
pressure equalising, the door will open normally after a few minutes.
30 TROUBLESHOOTING
TROUBLESHOOTING
The icemaker is designed to produce a Ensure that water is connected and turned on and there are no kinks in the
tray of ice approximately every 3 hours, water line.
depending on the conditions. Ensure that the Ice Maker is switched on at the user interface refer to
"About the User Interface" for details.
Check that the water filter is not blocked or out of date.
Check the water supply flow rate.
If the freezer compartment is too warm, refer to "freezer is too warm" then
wait 24 hours for the freezer to reach ideal temperature.
Turn the unit off at the mains and leave for 2 minutes then turn the
appliance back on (this will reset the icemaker unit). Check for ice
production after 24 hours.
Check that there is no obstruction under the ice maker and ensure the ice
bin is fitted correctly.
Water dispenser not functioning Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
Ensure that water is connected and turned on and there are no kinks in the
water line.
Ensure that the Water Dispenser is switched on at the user interface refer
to "About the User Interface" for details.
Ensure water line is purged refer to “Ice & Water installation”.
Check that the water filter is not blocked or out of date.
Check the water pressure, refer to “Ice & Water installation”.
Ice or water has bad odour or taste Cover food to ensure ice does not absorb foreign odours.
Check that the water filter is not out of date.
Interior of appliance or ice bin may require cleaning, refer to “Cleaning
your refrigerator”.
Discard stale ice monthly and allow ice maker to produce a fresh supply.
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model
number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
TROUBLESHOOTING 31
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE REFRIGERATORS AND FREEZERS
This document sets out the terms and conditions of the product (a) light globes, batteries, filters or similar perishable parts;
warranties for Westinghouse Appliances. It is an important (b) parts and Appliances not supplied by Electrolux;
document. Please keep it with your proof of purchase documents
(c) c
osmetic damage which does not affect the operation of the
in a safe place for future reference should there be a manufacturing
Appliance;
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law. (d) damage to the Appliance caused by:
(i) negligence or accident;
1. In this warranty:
(ii) misuse or abuse, including failure to properly maintain or service;
(a) ‘ACL’
or ‘Australian Consumer Law’ means Schedule 2 to the
(iii) improper, negligent or faulty servicing or repair works done by
Competition and Consumer Act 2010;
anyone other than an Electrolux authorised repairer or ASC;
(b) ‘Appliance’
means any Electrolux product purchased by you and
(iv) normal wear and tear;
accompanied by this document;
(v) power surges, electrical storm damage or incorrect power supply;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(vi) incomplete or improper installation;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 (vii) incorrect, improper or inappropriate operation;
762 341 in respect of Appliances purchased in Australia and Electrolux (viii) insect or vermin infestation;
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
(ix) failure to comply with any additional instructions supplied with
Wellington, in respect of Appliances purchased in New Zealand;
the Appliance;
(e) ‘Warranty Period’ means the period specified in clause 3 of this
In addition, Electrolux is not liable under this warranty if:
warranty;
(a) the
Appliance has been, or Electrolux reasonably believes that the
(f) ‘you’
means the purchaser of the Appliance not having purchased
Appliance has been, used for purposes other than those for which
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
the Appliance was intended, including where the Appliance has
2. Application: This warranty only applies to new Appliances, purchased been used for any non-domestic purpose;
and used in Australia or New Zealand and is in addition to (and does not (b) the Appliance is modified without authority from Electrolux in writing;
exclude, restrict, or modify in any way) other rights and remedies under
(c) the
Appliance’s serial number or warranty seal has been removed
a law to which the Appliances or services relate, including any non-
or defaced.
excludable statutory guarantees in Australia and New Zealand.
8. How to claim under this warranty: To enquire about claiming under
3. Warranty Period: Subject to these terms and conditions, this warranty
this warranty, please follow these steps:
continues for in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the (a) carefully
check the operating instructions, user manual and the
Appliance. Specific components are warranted against manufacturing terms of this warranty;
defects in Australia and New Zealand for the periods listed below; (b) have
the model and serial number of the Appliance available;
• Compressor – Further 3 years parts only, (c) have
the proof of purchase (e.g. an invoice) available;
• External Condenser – Further 3 years parts only (d) telephone
the numbers shown below.
• Evaporator – Further 3 years parts only
• Drier – Further 3 years parts only 9. Australia: For Appliances and services provided by Electrolux in
4. Repair
or replace warranty: During the Warranty Period, Electrolux Australia: Electrolux goods come with guarantees that cannot be
or its ASC will, at no extra charge if your Appliance is readily accessible excluded under the Australian Consumer Law. You are entitled to a
for service, without special equipment and subject to these terms and replacement or refund for a major failure and for compensation for any
conditions, repair or replace any parts which it considers to be defective. other reasonably foreseeable loss or damage. You are also entitled to
Electrolux may, in its absolute discretion, choose whether the remedy have the Appliance repaired or replaced if the Appliance fails to be of
offered for a valid warranty claim is repair or replacement. Electrolux or its acceptable quality and the failure does not amount to a major failure.
ASC may use refurbished parts to repair your Appliance. You agree that ‘Acceptable quality’ and ‘major failure’ have the same meaning as
any replaced Appliances or parts become the property of Electrolux. referred to in the ACL.
5. Travel
and transportation costs: Subject to clause 7, Electrolux will 10. New Zealand: For Appliances and services provided by Electrolux
bear the reasonable cost of transportation, travel and delivery of the in New Zealand, the Appliances come with a guarantee by Electrolux
Appliance to and from Electrolux or its ASC. Travel and transportation will pursuant to the provisions of the Consumer Guarantees Act, the Sale
be arranged by Electrolux as part of any valid warranty claim. of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
6. Proof
of purchase is required before you can make a claim under this
Guarantee Act does not apply.
warranty.
11. Confidentiality: You accept that if you make a warranty claim, Electrolux
7. Exclusions: You may not make a claim under this warranty unless the
and its agents including ASC may exchange information in relation to you
defect claimed is due to faulty or defective parts or workmanship. This
to enable Electrolux to meet its obligations under this warranty.
warranty does not cover:
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
FOR SERVICE AUSTRALIA FOR SPARE PARTS
or to find the address of your nearest ELECTROLUX HOME PRODUCTS or to find the address of your nearest
authorised service centre in Australia spare parts centre in Australia
PLEASE CALL 13 13 49 163 O’Riordan Street, Mascot NSW 2020
PLEASE CALL 13 13 50
For the cost of a local call (Australia only) electrolux.com.au For the cost of a local call (Australia only)
32 WFridgeFreezer_Warr_Jun17
NOTES
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34 NOTES
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NOTES 35
For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:
AUSTRALIA
phone: 1300 363 640
fax: 1800 350 067
email: [email protected]
web: westinghouse.com.au
NEW ZEALAND
phone: 0800 436 245
fax: 0800 225 088
email: [email protected]
web: westinghouse.co.nz
TOP SERVICE
Top Service encompasses the after sales service
provided by The Electrolux Group to consumers
including delivery, home service and spare parts.
P/No. 811948470