NATIONAL

SENIOR CERTIFICATE

GRADE 12

COMPUTER APPLICATIONS TECHNOLOGY P2

FEBRUARY/MARCH 2018

MARKS: 150

TIME: 3 hours

This question paper consists of 18 pages.

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INSTRUCTIONS AND INFORMATION

1. This question paper consists of:

SECTION A (25 marks)

SECTION B (75 marks)
SECTION C (50 marks)

2. Answer ALL the questions.

3. Number the answers correctly according to the numbering system used in this
question paper.

4. Start EACH question on a NEW page.

5. Do NOT write in the right-hand margin of the ANSWER BOOK.

6. Leave a line after EACH subquestion.

7. In general, a mark is allocated per fact. A 2-mark question would therefore

require TWO facts, et cetera.

8. Write neatly and legibly.

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SECTION A

QUESTION 1: MULTIPLE-CHOICE QUESTIONS

Various options are provided as possible answers to the following questions. Choose
the answer and write only the letter (A–D) next to the question number (1.1–1.10) in
the ANSWER BOOK, for example 1.11 D.

1.1 Which ONE of the following units refers to processor speed?

A GHz
B dpi
C Mbps
D ppm (1)

1.2 The ... operating system utility would be helpful to people who experience
challenges using their hands.

A Sticky Keys
B Sticky Notes
C Magnifier
D Narrator (1)

1.3 Which ONE of the following acronyms has to do with software licensing?

A GUI
B WWW
C WLAN
D EULA (1)

1.4 Which concept does the table below attempt to illustrate?

Application version 1.0 runs on OS version 1.0

Application version 1.0 does not run on OS version 2.0

A Downloading
B Archiving
C Accessibility
D Compatibility (1)

1.5 Which ONE of the following statements is NOT true about web applications?

A One may have to pay for the service.

B More than one person can work on a document at the same time.
C One does not need an Internet connection to access the resources.
D Data can be synced across multiple devices. (1)

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1.6 While editing videos on a mobile device, most of the battery life will be used
by the …

A microphone.
B CPU.
C screen.
D speaker. (1)

1.7 Which ONE of the following criteria will retrieve records based on a field value
that ends with 'ad'?

A ad*
B ad
C a*d
D *ad (1)

1.8 The main task of the Disk Cleanup utility is to …

A delete individual files selected by the user.

B automatically delete unused files.
C format the hard disk when it is full.
D reorganise files and keep related files together. (1)

1.9 Which ONE of the following acronyms is NOT associated with hardware?

A HDD
B NIC
C EULA
D BYOD (1)

1.10 A/An … is NOT an example of malware.

A trojan
B ad-blocker
C worm
D keylogger (1)
[10]

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QUESTION 2: MATCHING ITEMS

Choose a term/concept from COLUMN B that matches the description in COLUMN A.

Write only the letter (A–T) next to the question number (2.1–2.10) in the
ANSWER BOOK, for example 2.11 U.

COLUMN A COLUMN B
2.1 Currently the fastest standard for A caching
cellular data transmission
B BYOD
2.2 A square grid made up of tiny black-
and-white squares which represent C Instagram
text, such as a URL
D ROUNDDOWN
2.3 A technique used by web browsers to
store recently visited pages or E VR
content
F data cap
2.4 A communication technology that
requires a pairing process G Skype

2.5 A policy that allows you to use your H ROUNDUP

own computing device on a
workplace network I 3G

2.6 A technology that uses equipment J barcode

that allows a user to interact with an
imaginary world K spam

2.7 An example of software used for L shaping

video conferences
M phishing
2.8 A technique used by ISPs to prioritise
some services N QR code

2.9 A spreadsheet function that will return O Wi-Fi

a value of 8 when applied to the
number 7.4 P LTE

2.10 An unwanted advertising e-mail sent Q OCR

to a large number of users
R Bluetooth

S history

T podcast
(10 x 1) [10]

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QUESTION 3: TRUE/FALSE ITEMS

Indicate whether the following statements are TRUE or FALSE. Choose the answer
and write 'true' or 'false' next to the question number (3.1–3.5) in the ANSWER BOOK.
Correct the statement if it is FALSE. Change the underlined word(s) to make the
statement TRUE. (You may not simply use the word 'NOT' to change the statement.)

NO mark will be awarded if only FALSE is written down.

EXAMPLES:

QUESTION ANSWER
Google is the world's most popular search
True
engine.

An NIC has slots for hardware components,

False – motherboard
such as the CPU.

3.1 A social network blocks hacking attempts from the Internet to a LAN. (1)

3.2 A keylogger is an advertisement that opens in a new web browser window

while the user is working on the computer. (1)

3.3 A DoS attack occurs when a computer or network is flooded with a huge
amount of useless data. (1)

3.4 Automatic index is a term used to describe pre-set formatting. (1)

3.5 A task definition is a set of questions that can have a selection of possible
answers to choose from. (1)
[5]

TOTAL SECTION A: 25

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SECTION B

QUESTION 4: SYSTEMS TECHNOLOGIES

4.1 Why do many users prefer using an external mouse on a laptop computer that
has a built-in trackpad? (1)

4.2 Give TWO reasons why one would buy laptop computers instead of desktop
PCs for a CAT classroom. (2)

4.3 State TWO disadvantages of SSDs in comparison with hard disk drives. (2)

4.4 Smartphones have become very popular.

4.4.1 Give TWO examples of how smartphones can be used for

educational purposes in the classroom. (2)

4.4.2 Discuss TWO disadvantages of using smartphones for playing

games instead of using desktop PCs. (2)

4.4.3 Suggest TWO ways to wirelessly connect smartphones to other

devices (NOT to other smartphones). (2)

4.4.4 How would one know that the geotagging feature of a smartphone
was used when a photo was taken? (1)

4.5 Micro USB ports are commonly used in smartphones.

4.5.1 Why do these devices not have a standard USB port? (1)

4.5.2 Besides smartphones/cellphones, give TWO examples of ICT

devices that use micro USB ports. (2)

4.6 You received an e-mail attachment with the file name Image01.exe.

4.6.1 Why should you NOT open this attachment? (1)

4.6.2 Suggest ONE way to deal with this attachment. (1)

4.7 Give TWO reasons why one should not use a pirated antivirus program? (2)

4.8 Suggest TWO ways to troubleshoot a computer that repeatedly does not load
the operating system after it is switched on. (2)

4.9 Discuss TWO reasons why a CD created by your friend does not work on
your computer. (2)

4.10 State TWO benefits of installing the latest operating system patches. (2)
[25]

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QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES

5.1 Consider the packages below that advertise Internet access for video
streaming at home.

PACKAGE A PACKAGE B PACKAGE C

5 GB data 5 GB data Uncapped data
Fibre 100 Mbps ADSL 2 Mbps Fibre 40 Mbps
Free installation + Free installation + Free installation +
Router Router Router
R399 p.m. R99 p.m. R399 p.m.

5.1.1 Which package would one use to daily stream HD videos at home?
Give TWO reasons for your answer. (3)

5.1.2 Which package would be sufficient for general home use, such as
sending e-mails and browsing the web, for which no video streaming
is required? Motivate your answer. (2)

5.2 The web browser message below is displayed even when an ADSL
connection is working.

5.2.1 Give TWO possible reasons for receiving this message. (2)

5.2.2 What is the function of the circular arrow to the right of the
address bar? (1)

5.2.3 Comment on the security of the intended connection, based on the

information in the URL. (2)

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5.3 Criminals often use hotspots to target unsuspecting users.

5.3.1 How would one use a mobile device to check if a hotspot is

available? (1)

5.3.2 How can one prevent a keylogger from sending information back to
the hacker? (2)

5.4 Give ONE reason why one would install a browser plug-in. (1)

5.5 How would an RSS feed on a blog benefit its users? (1)
[15]

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QUESTION 6: INFORMATION MANAGEMENT

6.1 When does data become information? (1)

6.2 Explain why using an online questionnaire is an efficient option for gathering
data, by referring to:

 Data capture
 Data processing (2)

6.3 The following rule was entered into a database to prevent inaccurate input:

<=0 OR >=18

Give TWO reasons why irrelevant or unusable data can still be entered. (2)

6.4 Explain why you would NOT use information found on the Internet, even if it
was written by an expert author. (2)

6.5 What word processing feature could be used to view the changes made by
multiple authors to a single document? (1)

6.6 How can one prevent changes being made to a spreadsheet opened in a
spreadsheet application? (1)

6.7 How can one prevent the input of duplicate records when capturing data in a
database table? (1)
[10]

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QUESTION 7: SOCIAL IMPLICATIONS

7.1 Give ONE indication that a message you have received is a hoax. (1)

7.2 State TWO ways in which ICTs may negatively impact the workplace. (2)

7.3 Why are governments concerned about the widespread use of Bitcoin? (2)

7.4 Telecommuting saves time and travelling costs.

Why do many employers still not allow telecommuting? (2)

7.5 Smart home appliances can connect to the Internet.

State ONE advantage of having Internet-connected (IoT) appliances, such as

a washing machine. (1)

7.6 Besides cheating, discuss TWO reasons why some schools ban the use of
smartphones. (2)
[10]

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QUESTION 8: SOLUTION DEVELOPMENT

8.1 Give a reason why an HTML page you created is not opening in a browser. (1)

8.2 How would you ensure that pictures in an HTML document are not too small
or too large when viewed in a browser? (1)

8.3 The field names below were used in a database table to store the records of
community members.

Field Name Data Type Description

Name Short Text Name of member
Address Short Text Residential address
Gender
Age Number Age on 1 January
School Short Text Name of school
Notes Short Text Additional comments

8.3.1 Explain why none of the fields above can be used as a primary key. (1)

8.3.2 Suggest TWO data types for the Gender field so that one would not
need to use a keyboard to input values into the table. (2)

8.3.3 Name a database feature that could be used to automatically place

the same data into the School field for each new record. (1)

8.3.4 Currently a maximum of only 255 characters can be entered in the

Notes field.

How can one store more text in the Notes field? (1)

8.4 What feature of a word processing application allows you to copy formatting
quickly from one section to another? (1)

8.5 You pasted the following data, separated by tabs, from Notepad into a word
processing document:

State TWO ways in which this text can be placed in a table with three
columns and three rows. (2)

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8.6 The spreadsheet below shows supermarket employee wages.

8.6.1 The values in the Total column are not displayed. What can be done
to display these values correctly, without changing any formatting? (1)

8.6.2 The function below (used in column D) fails to allocate a bonus to

employees who worked longer than 27 hours per week:

=IF(B4<=27,200,0)

Discuss TWO alternative ways in which the mistake in the function

could be corrected. (2)

8.6.3 Which spreadsheet function would one use to determine the number
of bonuses paid to employees? (1)

8.7 On which field was the report below grouped?

(1)
[15]

TOTAL SECTION B: 75

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SECTION C: INTEGRATED SCENARIO

QUESTION 9

Your school principal asked you to use your CAT skills to give advice with establishing
an online school newspaper. Computer equipment will have to be purchased for this
purpose.

9.1 Describe TWO hardware characteristics of entry-level computers that make

them different from high-end machines. (2)

9.2 Suggest TWO examples of application software that may need to be installed
to facilitate the publishing of the school newspaper. (2)

9.3 The home page of the newspaper website will be based on a template.

Explain what a template is. (1)

9.4 As part of your advice you drew a diagram of how the newspaper office
network (LAN 1) should be connected to the school network (LAN 2).

B
LAN 1 LAN 2

9.4.1 Name device A connecting the two LANs. (1)

9.4.2 Name device B on LAN 2. (1)

9.4.3 State TWO ways in which access to the LAN 1 network can be
controlled. (2)

9.4.4 State TWO advantages of using cables to connect the computers in

the network. (2)

9.5 Links to the newspaper articles will be posted on social media.

State TWO advantages of using Facebook to share the newspaper. (2)

9.6 Give ONE reason why FOSS instead of proprietary software should be used
at the newspaper office. (1)

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9.7 The error message below appeared on one of the computers in the
newspaper office, preventing it from getting updates.

9.7.1 Discuss TWO possible reasons for the error. (2)

9.7.2 State ONE implication of the error message. (1)

9.8 State TWO ways in which the school can backup their data so that it is stored
in another location. (2)

9.9 A database table with author and article names as fields will be used to store
the information about learners who contribute towards content in the
newspaper.

9.9.1 Discuss TWO reasons why it would be better to use a form instead
of the datasheet view of a table for capturing data. (2)

9.9.2 Name TWO database tools that can be used to determine who
contributed the most articles towards the newspaper. (2)

9.10 Give TWO reasons why it would be a good policy to have USB ports disabled
by default on the LAN used by the newspaper office? (2)
[25]

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QUESTION 10

Your school is hosting a talent concert. You have been asked to help with ICT-related
matters.

10.1 Many learners would like to access profiles of participants using the Internet.

10.1.1 Name TWO hand-held mobile devices that can be used for this
purpose. (2)

10.1.2 State TWO disadvantages for participants of having profiles that are
accessible on the Internet. (2)

10.1.3 State TWO ways in which to ensure that it is legal to use pictures
sourced from the Internet. (2)

10.1.4 The following HTML code will be used to display a table with
information about each contestant:

<table border="2" cellpadding="1" cellspacing="4">

<tr> <td colspan="2"> </td> <td> </td> </tr>
<tr> <td> </td> <td> </td> <td> </td> </tr>
</table>

How many rows and columns are there in the table? (2)

10.2 You are required to assist with upgrading the old and slow computers for the
talent concert.

10.2.1 Give TWO software-related reasons why these computers may have
slowed down. (2)

10.2.2 What hardware components on old computers must commonly be

replaced to improve performance? (2)

10.2.3 Some recently installed applications are not working after hardware
upgrades.

Discuss TWO ways in which this problem can be resolved. (2)

10.2.4 Suggest TWO strategies to deal with computers that cannot be

upgraded. (2)

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10.3 The screenshot below contains system information of a computer that will be
used for the talent concert.

10.3.1 There is one CPU in the computer.

Why does the CPU appear twice under Processors? (1)

10.3.2 What is the role of the Broadcom 802.11n Network Adapter? (1)

10.4 The spreadsheet chart below was used to analyse voting results.

Voting Results
40

20
Series1

0
Contestant Contestant Contestant Contestant Contestant
1 2 3 4 5

10.4.1 State TWO features that could have been added to this chart to
improve understanding. (2)

10.4.2 Name TWO spreadsheet tools, other than the chart, that could have
been used to analyse the voting results. (2)

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10.5 The table and query result below were used by the judges to analyse
competition results.

10.5.1 What data type was used for the field Score? Motivate your
answer. (2)

10.5.2 There are four records for Contestant 2 in the database table.

How was the average function used to return only one row? (1)
[25]

TOTAL SECTION C: 50
GRAND TOTAL: 150

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