BST Project
BST Project
Marketing management is the strategic process through which businesses plan, implement, and
control their marketing activities to achieve organizational goals and meet customer needs. It begins
with a thorough analysis of market trends, competitor strategies, and consumer behavior. This
analysis forms the foundation for developing effective marketing strategies, including setting
objectives, identifying target markets, and crafting the marketing mix elements such as product
features, pricing strategies, distribution channels, and promotional tactics. Once the strategy is in
place, marketing managers oversee its implementation, coordinating with various departments and
external partners to execute campaigns, manage distribution networks, and utilize digital marketing
tools effectively. Throughout this process, monitoring and control mechanisms are employed to track
key performance indicators (KPIs) like sales growth, market share, and customer satisfaction,
allowing for adjustments and improvements as needed. Additionally, modern marketing
management places a strong emphasis on ethical practices, sustainability, and building meaningful
relationships with customers and stakeholders, ensuring long-term success and brand loyalty in the
marketplace.
SUSTAINABLE FURNITURE
Introducing sustainable furniture into the market represents a pivotal shift towards eco-conscious
living and responsible consumerism. This innovative product category aligns with growing
environmental concerns and the increasing demand for ethically sourced, environmentally friendly
goods. Sustainable furniture encompasses a range of products crafted from renewable materials,
employing eco-friendly production processes, and designed to minimize environmental impact
throughout their lifecycle. From stylish yet durable chairs and tables made from reclaimed wood to
energy-efficient lighting solutions and recyclable upholstery materials, sustainable furniture offers
not only aesthetic appeal but also a tangible contribution to reducing carbon footprints and
promoting sustainable living practices. This introduction sets the stage for exploring the marketing
strategies and management techniques essential for successfully positioning and promoting
sustainable furniture in today's market.
WHY DID I CHOOSE MARKETING MANAGEMENT?
I chose marketing management as my project topic because it's fundamental to understanding how
businesses thrive in competitive environments. Marketing encompasses a wide range of activities,
from analyzing market trends and consumer behavior to crafting strategies that resonate with target
audiences. By delving into marketing management, I aim to gain a comprehensive understanding of
these elements and develop practical skills in strategic planning, campaign execution, and
performance evaluation.
Moreover, marketing management is highly relevant in today's dynamic business landscape, where
technology, consumer preferences, and market trends evolve rapidly. By studying marketing, I can
stay updated with the latest industry practices and trends, preparing myself to tackle challenges and
capitalize on opportunities in the marketplace.
Additionally, marketing management offers a versatile skill set that is applicable across various
industries and roles. Whether I choose to pursue a career in marketing, entrepreneurship, or general
management, the insights and knowledge gained from studying marketing management will be
invaluable. It's not just about theory; it's about acquiring hands-on experience and practical
strategies that drive business growth and success.
WHY SUSTAINABLE FURNITURE?
I've chosen sustainable furniture as the focus of my project for several compelling reasons. Firstly,
sustainability is a growing concern globally, and consumers are increasingly seeking eco-friendly
alternatives in various aspects of their lives, including furniture. By studying sustainable furniture, I'm
tapping into a market trend that reflects broader societal values and environmental consciousness.
Secondly, the traditional furniture industry has been associated with significant environmental
impacts, such as deforestation and carbon emissions. Sustainable furniture offers a way to address
these issues by promoting the use of renewable materials, eco-friendly production processes, and
designs that minimize environmental impact.
Moreover, sustainable furniture presents unique opportunities for innovation and differentiation. As
consumers become more informed and conscious about sustainability, there's a growing demand for
products that not only look good but also align with their values. By focusing on sustainable
furniture, I'm exploring a niche market segment with the potential for growth and positive
environmental impact.
Additionally, studying sustainable furniture allows me to delve into various aspects of business,
including market analysis, consumer behavior, product development, and marketing strategies. It
provides a holistic learning experience that combines environmental awareness with business
acumen, preparing me to navigate the complexities of sustainable practices in the furniture industry
and beyond.
COMPETING BRANDS
• IKEA
• WEST ELM
• CRATE AND BARREL
• VIVATERRA
• ECO BLANZA
3. **Energy-Efficient Designs:**
4. **Affordable Sustainability:**
In summary, IKEA's sustainable furniture offerings stand out due to their commitment to
using sustainable materials, promoting a circular economy, offering energy-efficient designs,
maintaining affordability, ensuring transparency, and fostering customer engagement and
education around sustainability.
**Retailers:** IKEA sells its products through its own retail stores, online platform, and a
select network of franchisees.
**Price Range:** ₹3,500 to ₹35,000, depending on the type of furniture and materials used.
WEST ELM
West Elm, renowned for its stylish and sustainable furniture, has a distinct approach to eco-
conscious design and practices. Their tagline "We Design For Impact" reflects their
commitment to creating positive change through innovative and sustainable products. Here's
a look at West Elm's competing products in sustainable furniture and their unique selling
proposition (USP):
4. **Low-Impact Manufacturing:**
**Manufacturer:** West Elm partners with a variety of global artisans and sustainable
manufacturers to produce their furniture, focusing on fair trade practices and eco-friendly
materials.
**Retailers:** West Elm retails its products through its own branded stores, online platform,
and select partnerships with other retailers.
**Price Range:** ₹7,500 to ₹112,000, reflecting the high-quality materials and craftsmanship
involved.
In essence, West Elm's sustainable furniture offerings stand out due to their commitment to
using sustainable materials, supporting fair trade and ethical practices, showcasing artisanal
designs, promoting transparency, fostering innovation, and engaging with communities to
drive positive change.
CRATE AND BARREL
Crate & Barrel, a prominent player in the furniture industry, offers a range of sustainable
furniture options that blend style with eco-conscious practices. Their tagline "Beautifully
Made, Thoughtfully Designed" reflects their commitment to creating aesthetically pleasing
and environmentally friendly products. Here's an overview of Crate & Barrel's competing
products in sustainable furniture and their unique selling proposition (USP):
**Manufacturer:** Crate and Barrel collaborates with international artisans and sustainable
manufacturers, ensuring ethical production practices and the use of environmentally friendly
materials.
**Retailers:** Crate and Barrel sells its products through its own retail outlets, online store,
and a few select partners.
**Price Range:** ₹11,250 to ₹150,000, depending on the complexity and material of the
product.
In summary, Crate & Barrel's sustainable furniture offerings stand out due to their commitment to
sustainable sourcing, design innovation, durability, transparency, energy efficiency, collaborations
with artisans, community engagement, and customer education. These elements contribute to a
comprehensive and appealing range of eco-friendly furniture options for environmentally conscious
consumers.
VIVATERRA
VivaTerra is known for its unique and eco-conscious furniture offerings that combine style
with sustainability. Their tagline "Live Well With Earth's Natural Beauty" reflects their focus
on natural materials, artisanal craftsmanship, and environmentally friendly practices. Here's
an overview of VivaTerra's competing products in sustainable furniture and their unique
selling proposition (USP):
#### 4. VivaTerra
**Manufacturer:** VivaTerra works with artisans and small-scale manufacturers who focus
on sustainability, using recycled, reclaimed, and natural materials.
**Retailers:** VivaTerra primarily sells its products through its online platform, with
occasional partnerships with boutique retailers.
**Price Range:** ₹15,000 to ₹135,000, reflecting the unique and handcrafted nature of their
products.
In essence, VivaTerra's sustainable furniture offerings stand out due to their use of natural
materials, artisanal craftsmanship, fair trade practices, low-impact manufacturing,
transparency, innovative designs, community engagement, and customer education. These
elements contribute to a distinctive and appealing range of eco-conscious furniture options
for environmentally aware consumers.
ECOBALANZA
EcoBalanza is a brand renowned for its commitment to crafting eco-friendly and sustainable
furniture. Their tagline "Furniture for Life" encapsulates their focus on creating high-quality,
durable pieces that prioritize environmental and social responsibility. Here's an overview of
EcoBalanza's competing products in sustainable furniture and their unique selling
proposition (USP):
**Manufacturer:** Eco Balanza manufactures its furniture in-house, with a focus on custom,
handmade pieces crafted from sustainable and non-toxic materials.
**Retailers:** Eco Balanza sells directly through its online store and a select few high-end
furniture retailers.
**Price Range:** ₹37,500 to ₹375,000, highlighting the bespoke craftsmanship and premium
materials used.
In summary, EcoBalanza's sustainable furniture offerings stand out due to their use of
organic and non-toxic materials, handcrafted and custom designs, sustainable and ethical
practices, durability, transparency, health and wellness focus, community engagement, and
zero-waste initiatives. These elements contribute to a distinctive and appealing range of eco-
friendly furniture options for environmentally and health-conscious consumers.
PROFIT MARGINS
IKEA: IKEA is known for its large economies of scale, which contribute to higher profit
margins despite their low prices. The estimated profit margin for IKEA is around 8-12%.
West Elm: West Elm, part of Williams-Sonoma, has a profit margin of around 6-10%. Their
focus on higher-end products allows for relatively higher margins compared to budget
retailers.
Crate & Barrel: Crate & Barrel, part of the Otto Group, typically has a profit margin of around
6-10%, similar to West Elm due to its mid-to-high-end market positioning.
VivaTerra: As a niche brand focusing on sustainable and artisanal products, VivaTerra's profit
margin is likely around 5-9%. Their higher pricing helps offset the costs of ethical and
sustainable practices.
EcoBalanza: Given its custom, handcrafted, and high-end product focus, EcoBalanza's profit
margins are estimated to be around 10-15%. The luxury market allows for higher markups.
SWOT ANALYSIS
This format-
IKEA:
Strengths:
Global brand recognition and strong market presence.
Economies of scale and cost efficiency.
Extensive product range and affordability.
Strong focus on sustainability initiatives.
Weaknesses:
Perception of lower quality due to affordability.
Flat-pack furniture can be challenging for some customers to assemble.
Limited customization options.
Opportunities:
Expansion into emerging markets.
Increasing demand for sustainable products.
Enhancing online presence and e-commerce capabilities.
Threats:
Intense competition from other furniture retailers.
Fluctuations in raw material prices.
Supply chain disruptions.
West Elm:
Strengths:
Strong brand identity and focus on modern design.
Commitment to sustainable and fair trade practices.
Mid-to-high-end market positioning.
Successful online and brick-and-mortar presence.
Weaknesses:
Higher price points may limit market reach.
Dependence on a specific aesthetic could alienate broader audiences.
Limited global presence compared to competitors.
Opportunities:
Growing consumer interest in sustainable products.
Expansion into international markets.
Collaborations with designers and artists to diversify offerings.
Threats:
Economic downturns affecting discretionary spending.
Rising costs of sustainable materials.
Competition from other high-end and sustainable brands.
Strengths:
Strong brand reputation for quality and style.
Broad product range catering to mid-to-high-end markets.
Effective mix of online and physical retail presence.
Weaknesses:
Higher price points may limit accessibility.
Dependence on the North American market.
Sustainability efforts are less emphasized compared to some competitors.
Opportunities:
Increasing demand for sustainable and ethically sourced products.
Expansion into new geographic markets.
Enhancing e-commerce and direct-to-consumer channels.
Threats:
Intense competition from both traditional and online retailers.
Economic volatility affecting consumer spending.
Supply chain challenges.
VivaTerra:
Strengths:
Strong commitment to sustainability and fair trade.
Unique, artisanal, and handcrafted products.
Niche market positioning with loyal customer base.
Weaknesses:
Higher price points limit market reach.
Smaller scale operations compared to larger competitors.
Limited brand recognition.
Opportunities:
Growing consumer interest in eco-friendly and unique products.
Expansion of online presence and digital marketing.
Partnerships with artisans and sustainable brands.
Threats:
Competition from other sustainable and artisanal brands.
Economic downturns affecting discretionary spending.
Challenges in scaling operations while maintaining sustainability.
EcoBalanza:
Strengths:
High commitment to using non-toxic and organic materials.
Custom, handcrafted products appealing to luxury market.
Strong emphasis on sustainability and health-conscious furniture.
Weaknesses:
Very high price points limit market reach.
Limited production capacity due to artisanal focus.
Smaller brand recognition and marketing presence.
Opportunities:
Increasing demand for health-conscious and eco-friendly luxury furniture.
Expanding custom furniture offerings and personalization.
Leveraging digital marketing to reach affluent, eco-conscious consumers.
Threats:
High competition from other luxury and sustainable brands.
Economic volatility impacting luxury market spending.
Sourcing challenges for organic and non-toxic materials.
MARKET SHARES OF COMPETING BRANDS
### IKEA
IKEA is a global leader in the furniture industry, with a significant market share due to its
extensive reach and affordability. In the broader furniture market, IKEA holds about 10-15%
market share globally. In the sustainable furniture segment, IKEA is a major player, though
specific figures are not publicly available, it is estimated to be around 5-8% due to its wide
range of eco-friendly products and strong sustainability initiatives.
### VivaTerra
VivaTerra is a niche brand focusing exclusively on sustainable and artisanal furniture. While it
does not have a large market share in the overall furniture industry, it is a recognized player
in the sustainable niche. Its market share in the sustainable furniture segment is estimated to
be around 1-2%, given its specialized offerings and strong commitment to sustainability.
### EcoBalanza
EcoBalanza operates in the high-end, luxury segment of sustainable furniture. As a small,
bespoke brand, its market share in the broader furniture market is minimal. However, within
the luxury sustainable furniture niche, EcoBalanza holds a niche but influential position, with
an estimated market share of around 0.5-1%.
#### 1. IKEA
**Manufacturer:** IKEA designs and manufactures its products through a network of suppliers and
factories worldwide, emphasizing sustainable and cost-effective production methods.
**Retailers:** IKEA sells its products through its own retail stores, online platform, and a select
network of franchisees.
**Price Range:** ₹3,500 to ₹35,000, depending on the type of furniture and materials used.
**Manufacturer:** West Elm partners with a variety of global artisans and sustainable
manufacturers to produce their furniture, focusing on fair trade practices and eco-friendly materials.
**Retailers:** West Elm retails its products through its own branded stores, online platform, and
select partnerships with other retailers.
**Price Range:** ₹7,500 to ₹112,000, reflecting the high-quality materials and craftsmanship
involved.
**Manufacturer:** Crate and Barrel collaborates with international artisans and sustainable
manufacturers, ensuring ethical production practices and the use of environmentally friendly
materials.
**Retailers:** Crate and Barrel sells its products through its own retail outlets, online store, and a
few select partners.
**Price Range:** ₹11,250 to ₹150,000, depending on the complexity and material of the product.
#### 4. VivaTerra
**Manufacturer:** VivaTerra works with artisans and small-scale manufacturers who focus on
sustainability, using recycled, reclaimed, and natural materials.
**Retailers:** VivaTerra primarily sells its products through its online platform, with occasional
partnerships with boutique retailers.
**Price Range:** ₹15,000 to ₹135,000, reflecting the unique and handcrafted nature of their
products.
**Manufacturer:** Eco Balanza manufactures its furniture in-house, with a focus on custom,
handmade pieces crafted from sustainable and non-toxic materials.
**Retailers:** Eco Balanza sells directly through its online store and a select few high-end furniture
retailers.
**Price Range:** ₹37,500 to ₹375,000, highlighting the bespoke craftsmanship and premium
materials used.
Brand Name: ReNew Furnishings
LOGO
MY PRODUCT + NAME-
Features of the ReNew Chair
**1. Upcycled Frame:**
The ReNew Chair is constructed using an upcycled wood frame, sourced from discarded
furniture, pallets, and construction waste. This approach not only reduces environmental
waste but also ensures each chair has a unique character and story. The use of upcycled
materials highlights our commitment to sustainability, turning what would otherwise be
waste into a functional and beautiful piece of furniture.
In summary, the ReNew Chair combines innovative design, sustainability, and functionality,
offering a high-quality, eco-friendly seating solution that meets the needs of modern
consumers. Its thoughtful features and commitment to the environment make it a perfect
choice for those looking to make a positive impact through their furniture choices.
Labelling of ReNew Furnishings Product
**Label Size and Placement:**
- **Size:** 3 inches by 2 inches (approx. 7.6 cm by 5.1 cm)
- **Placement:** The label will be discreetly attached to the underside of the seat or the
backrest of the furniture, ensuring it does not interfere with the aesthetics but is easily
accessible for customers.
**Label Design:**
- **Material:** Recycled paper or fabric tag, in line with the sustainable ethos of the brand.
- **Color Scheme:** Earth tones (greens, browns, and beiges) to reflect the eco-friendly
nature of the product.
- **Logo:** The ReNew Furnishings logo, prominently displayed at the top.
- **Tagline:** "Sustainable Comfort, Timeless Design" under the logo.
- **Product Information:**
- Name of the product (e.g., "EcoFold Chair/Table")
- Description: "Made from upcycled materials, this versatile furniture piece seamlessly
transitions from a comfortable chair to a practical table."
- Features:
- Made from 100% upcycled materials
- Foldable and multi-functional (chair and table)
- Durable and eco-friendly
- Non-toxic finishes
- Care Instructions: Simple cleaning instructions to maintain the furniture.
- Certification: Icons or text indicating eco-certifications (e.g., FSC certified, non-toxic
materials).
**Label Example:**
(draw)
Permissions and Licenses for ReNew Furnishings
in India
Launching a sustainable furniture brand like ReNew Furnishings in India involves acquiring
various permissions and licenses to ensure compliance with local regulations
- **EcoCoffee Table**
- **Description:** A chic coffee table made from reclaimed wood and metal.
- **Features:** Sturdy, elegant design, with a storage shelf underneath, includes built-in
charging ports.
- **Price:** INR 12,000
- **EcoBookshelf**
- **Description:** A bookshelf crafted from upcycled wood and metal.
- **Features:** Adjustable shelves, modern design, available in different finishes, includes
a built-in reading light.
- **Price:** INR 15,000
- **EcoWardrobe**
- **Description:** A spacious wardrobe made from upcycled materials.
- **Features:** Multiple compartments, sturdy design, eco-friendly finishes, includes a
fold-out ironing board.
- **Price:** INR 30,000
- **EcoOffice Chair**
- **Description:** A comfortable office chair made from upcycled materials.
- **Features:** Ergonomic design, adjustable settings, includes a built-in massager.
- **Price:** INR 15,000
Unique Selling Proposition (USP) of ReNew
Furnishings
**ReNew Furnishings** stands out in the market with its commitment to sustainability,
innovative design, and multifunctionality. Here’s what makes ReNew Furnishings unique:
#### 8. **Advertising**
- **Online Ads:** Invest in targeted ads on Google, Facebook, and Instagram.
Packaging of ReNew Furnishings Products
**3. **Reusability**
- **Multi-Purpose Packaging:** Design packaging that can be reused by customers, such as
storage boxes or organizers.
- **Durable Materials:** Ensure that packaging materials are sturdy enough to be
repurposed by the consumer.
PACKAGING EXAMPLE-
(draw)
CHANNEL OF DISTRIBUTION
ONE- LEVEL DISTRIBUTION
2. **Customer Engagement:**
- **Personalized Service:** ReNew Furnishings focuses on delivering exceptional customer
service, ensuring that inquiries are promptly addressed and that customers receive
personalized assistance in choosing the right furniture pieces.
- **Educational Content:** The website and physical stores feature educational content
about sustainable practices, highlighting ReNew's commitment to using recycled materials,
reducing carbon footprints, and promoting eco-friendly living.
3. **Advantages:**
- **Brand Control:** Direct sales channels allow ReNew Furnishings to maintain full control
over its brand image, pricing strategies, and customer interactions.
- **Customer Relationships:** Direct engagement fosters strong relationships with
customers, promoting loyalty and repeat purchases.
- **Sustainability Messaging:** By interacting directly with consumers, ReNew can
effectively communicate its sustainability initiatives and the environmental benefits of
choosing their furniture.
1. **Location Selection:**
- Choose warehouse locations strategically, considering proximity to major markets and
transportation hubs to optimize logistics efficiency.
- Balance cost considerations with proximity to suppliers and customers to minimize
transportation costs and delivery times.
5. **Sustainability Initiatives:**
- Incorporate sustainable transportation practices, such as optimizing vehicle routes to
reduce carbon emissions and using eco-friendly packaging materials.
- Communicate ReNew Furnishings' commitment to sustainability through transparent
transportation practices and initiatives aimed at reducing the environmental impact of
logistics operations.
STADARDISING AND GRADING
### Standardizing Processes
1. **Product Specifications:**
- Define clear specifications for each furniture product, including materials used,
dimensions, finishes, and assembly instructions.
- Ensure that these specifications align with ReNew Furnishings' sustainability goals, such as
using recycled materials or eco-friendly coatings.
2. **Manufacturing Standards:**
- Establish standardized manufacturing processes that adhere to quality control measures
and sustainability guidelines.
- Implement procedures for product testing, prototype approval, and production line
inspections to maintain consistent quality across all furniture items.
3. **Grading Transparency:**
- Clearly communicate the grading system to customers through product descriptions,
labels, or online platforms.
- Provide transparency regarding the grading process, including how grades are determined
and the benefits associated with higher-grade products.
### Product
1. **Product Development:**
- Continue to innovate and develop sustainable furniture designs that appeal to
environmentally-conscious consumers.
- Ensure product quality and durability align with ReNew Furnishings' brand values of
sustainability and craftsmanship.
2. **Product Differentiation:**
- Highlight unique features such as use of recycled materials, eco-friendly finishes, or
customizable options that set ReNew's furniture apart from competitors.
- Emphasize the aesthetic appeal and functional benefits of sustainable design in marketing
materials.
### Price
1. **Pricing Strategy:**
- Adopt a pricing strategy that reflects the value proposition of sustainable furniture while
remaining competitive in the market.
- Consider premium pricing for high-quality, eco-friendly products and offer transparent
pricing to justify the sustainable practices.
2. **Promotional Pricing:**
- Occasionally offer promotions or discounts on selected furniture items to attract price-
sensitive customers or during seasonal sales events.
- Use promotional pricing strategically to increase sales volume and market penetration.
### Place
1. **Distribution Channels:**
- Utilize direct sales channels such as ReNew Furnishings' online platform and branded
stores to reach consumers directly.
- Partner with eco-friendly retailers or home decor boutiques that align with ReNew's
sustainability values to expand market reach.
### Promotion
3. **Sales Promotions:**
- Launch promotional campaigns that emphasize the benefits of sustainable living and the
positive impact of choosing ReNew's furniture.
- Participate in industry events, trade shows, and community initiatives to raise brand
awareness and engage with target audiences.